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Southern Chevrolet Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.6
686 Reviews
The team at Southern Chevrolet would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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12920 Jefferson Avenue

Newport News, VA

23608

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Showing 686 reviews

October 01, 2026

Everything went very well just when I called to speak to my service advisor John, the young lady, the service desk really didn't want to transfer me. She kept saying she could help me. I said, I needed to s More

by Greg
Recommend Dealer
Yes
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Oct 02, 2026 -

Southern Chevrolet Newport News responded

Thank you for your feedback and for highlighting your positive experience with John. We value transparency and are glad everything went well. We look forward to welcoming you back for your next service.

October 01, 2026

Dropped off my Traverse for oil change. Tech sent a video. Everything looked good. Had my vehicle in a couple of hours. More

by GIGI_56
Recommend Dealer
Yes
Employees Worked With
John Sherman
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Oct 02, 2026 -

Southern Chevrolet Newport News responded

We're delighted to know you had a positive experience with your Traverse's oil change. Our team's commitment to transparency and quality service is something we value greatly. We hope to see you again soon!

September 30, 2026

Had to bring my truck back in for service after the initial service work and Tanisha took great care of me and the truck! And she always answered her phone! Even after hours and while she was on vacati More

by Brian
Recommend Dealer
Yes
Employees Worked With
Tanisha in service department
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Oct 01, 2026 -

Southern Chevrolet Newport News responded

Brian, we're delighted to know that Tanisha went above and beyond to assist you with your truck service. Her commitment to transparency and expertise is something we value greatly. Thank you for your kind words, and we hope to see you again soon!

September 30, 2026

My service advisor Tanisha was outstanding. And very helpful. I'm looking forward to having service work performed again. More

by roberson.masonry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanisha
Print
Oct 01, 2026 -

Southern Chevrolet Newport News responded

Thank you for your kind words! We're delighted that Tanisha was able to assist you so well. Our commitment to quality and reliability is important to us, and we can't wait to serve you again.

September 29, 2026

Tanisha is the best. Love working with her I drive from richmond to newport news for tanisha. I love working with her More

by twinz_84
Recommend Dealer
Yes
Print
Oct 01, 2026 -

Southern Chevrolet Newport News responded

It's wonderful to hear that Tanisha's expertise and service have earned your trust. Thank you for choosing us, and we can't wait to assist you again in the future.

September 25, 2026

Very informative. I like the way the mechanic videos the issues and y'all send an estimate. More

by 1freeman1roe
Recommend Dealer
Yes
Print
Sep 29, 2026 -

Southern Chevrolet Newport News responded

We're pleased to know you valued the informative approach and video estimates. Your feedback reinforces our commitment to transparency and quality. We hope to assist you again in the future!

September 25, 2026

It was quick and easy. I appreciated the video that was sent. And the gentleman who changed out was pleasant and friendly. More

by Klarue24
Recommend Dealer
Yes
Print
Sep 29, 2026 -

Southern Chevrolet Newport News responded

Thank you for your kind words! We're glad the service was efficient and that you enjoyed the video update. Our team's friendliness is a key part of our commitment to quality. Visit us again anytime!

September 24, 2026

I came in for just an oil change, but they tried to sell me several services and kept me waiting for over an hour and a half. It would have been longer had I not pressed them. I know the car was on the rack More

by SUENEDP
Recommend Dealer
No
Print
Sep 24, 2026 -

Southern Chevrolet Newport News responded

We're sorry for the wait and the unexpected service recommendations during your visit. Please feel free to email us at socialvne@drivingsouthern.com with your contact information and a manager will reach out to you directly to resolve this. We aim to provide quality and efficient service.

September 22, 2026

Very courteous and respectful from beginning to end of the service appointment. Maintenance completed in a timely manner. Great job. More

by mlee1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2026 -

Southern Chevrolet Newport News responded

Thank you for the fantastic review! We're glad our team met your expectations with courteous and timely service. Your satisfaction is our priority, and we look forward to your next visit!

September 19, 2026

The service manager is a great guy but the fact that the techs have not been able to fix my car after putting money into repairs is unexceptable!!! More

by Dandeegal
Recommend Dealer
No
Print
Sep 21, 2026 -

Southern Chevrolet Newport News responded

We're sorry to hear about the challenges with your vehicle repairs. Please feel free to email us at socialvne@drivingsouthern.com with your contact information so we can address your concerns directly. We value your feedback and are dedicated to ensuring a better experience.

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