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Southern Chevrolet

Chesapeake, VA

4.4
1,516 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,516 reviews

August 21, 2020

Very friendly. Great location. Only negative thing is each time I have had service done for the last 7 months, no loaner cars were made available. More

by Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Aug 23, 2020 -

Southern Chevrolet responded

Neal, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 19, 2020

They were selling cars way over priced. They trying to justify that with the mileage scam. They weren’t speaking to an amateur car buyer. I don’t fall for them scams to try and make extra money on a used More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian
Sep 02, 2020 -

Southern Chevrolet responded

Tim, thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our Sales Manager, Steve Santomieri, would like to speak with you personally regarding your experience. At your convenience, please contact Steve directly at 757-233-8210. We hope to speak with you soon. Thank you.

August 19, 2020

FRANK IS THE MAN!!! If there is a promotion to give out...give it to him. He made sure that I wasn't overcharged and got me a ride home. More

by aceeppsjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lindsay
Aug 23, 2020 -

Southern Chevrolet responded

Hello, thank you so much for your feedback! Frank will be very happy to hear about your kind words and high star rating!

August 18, 2020

I had an eleven appointment and from the time I pull in until I pulled out, the service representative was very professional and make sure that I was informed on every item. Good job !!! More

by Brickmason2151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
Aug 23, 2020 -

Southern Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2020

Mr. Frank was very helpful and suggested accurately services to be performed. Outstanding customer service and maintenance. Will recommend Hall Chevrolet and Frank to other customers. More

by ecarrelo1
Recommend Dealer
Yes
Employees Worked With
Ray Korchak, Frank Lindsay
August 15, 2020

I arrived at 8:30 for my scheduled 39 minute oil change. I was told it would be later than 39 minutes I said I take regular oil. I was told because it was a Jaguar the had to wait for a oil filter. After 2 More

by Wolf63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie Moore, Tara McCullough
Sep 02, 2020 -

Southern Chevrolet responded

Thank you for reaching out to us; we truly appreciate your feedback. It is our understanding that you’ve recently spoken with our Service Manager, Todd Kuther, regarding your experience and we have been able to resolve your concerns. If you have any further questions, please do not hesitate to contact Todd directly at 757-233-8155. We look forward to serving you again in the future. Thank you.

Sep 02, 2020 -

Wolf63 responded

Todd attempted to tell me based on your books what type of oil was required in my 2005 Jaguar S-type citing synthetic oil was what his manual called for.I told him to call checkered flag Jaguar where my previous oil change was completed and also the owners manual specifies regular oil.I guess the customer is never right at Hall Chevrolet Chesapeake. Even jiffy lube ask what oil you prefer.I was rudely informed in I brought my Jaguar back they would use synthetic oil because their manual calls for it.I will not be back since I am not allowed a say in how my car is cared for. Thanks for your special care to a disabled Veteran AKA Wolf 63.

August 15, 2020

Always great customer service and top quality work! Would recommend purchasing and service from Hall Chevrolet! People are very friendly and helpful which makes all of the difference. More

by court0106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara McCullough
Aug 17, 2020 -

Southern Chevrolet responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2020

Very friendly and helpful. Helped me with all concerns and made the whole process very smooth. Jacob Carter was very helpful and Matt Hess really helped make the process as smooth as possible. More

by kkays315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Hess, Jacob Carter
Aug 14, 2020 -

Southern Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Chevrolet Chesapeake! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 10, 2020

Professional Service of my Vehicle I brought my 2015 Equinox to Hall for its anual inspection and to havethe backup camera checked. Both services were comleted quicky and professionall More

by Darryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Korchak
Aug 12, 2020 -

Southern Chevrolet responded

Darryl, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 05, 2020

Excellent service and professional staff. Courteous and friendly staff with a smile on their face. Clean environment with excellent social distance protocol. I recommend Hall Chevrolet. More

by ajg0905
Recommend Dealer
Yes
Employees Worked With
Zach Byrd, James Copeland, Steve Santomieri, DeeDee Rosalinda, Wendy Aston
Aug 10, 2020 -

Southern Chevrolet responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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