Southern Chevrolet
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,393 reviews
Went to pick up car after being texted it was ready. Wife gets to dealership and car was not ready. Paperwork was not done nor correct. Wife had to wait over 30 mins and was late work due to this inconv Wife gets to dealership and car was not ready. Paperwork was not done nor correct. Wife had to wait over 30 mins and was late work due to this inconvenience. Inconvenience seems to be the theme with service here and our one vehicle More
held my car for over 24 hours. .for oil change and simple 2026 inspection. called 2x with no call back before I came to dealership to see what problem is...thenbasked to speak to a .for oil change and simple 2026 inspection. called 2x with no call back before I came to dealership to see what problem is...thenbasked to speak to a manager and they looked at me like I had 2 heads and said not in office I can take ur name and number More
Extremely poor communication Excessive shop fees No return phone calls Suggested work to be done on my car which only has 14,000 miles in it!!! Update: General Manager personally called me to address return phone calls Suggested work to be done on my car which only has 14,000 miles in it!!! Update: General Manager personally called me to address my stated concerns. He explained the software system being used has caused customer car issues and this system will be replaced in a couple of months. He stated he will address the communication skills within the service dept. I have to say he was very interested in improving my experience and I will now give this dealership another chance!! More
Had a sat. Oil change, they explained they were busy so the wait was gonna be a min. That was fine because I was dropping off ….car got done a hour before closi Oil change, they explained they were busy so the wait was gonna be a min. That was fine because I was dropping off ….car got done a hour before closing so that was good…my oil life was reading %8 on Sunday. They forgot to reset my sensor had to come bk Mon waste my time coming back and question if they even did the oil change or did they forget that too. Now I’m uneasy and skeptical More
Every department has exceptional employees. I had my car inspection with the first 0800 appointment and only waited around an hour for it to be completed. I had my car inspection with the first 0800 appointment and only waited around an hour for it to be completed. More



