Southern Chevrolet

This is the third vehicle I have purchased from Hall Chevy, incredible customer service! I would recommend Ian to anyone looking to buy a new vehicle. He worked with me for month to make sure I got the Chevy, incredible customer service! I would recommend Ian to anyone looking to buy a new vehicle. He worked with me for month to make sure I got the exact truck I was looking for. Great job! More

I have always been going to this dealer for over 12 years and I trust the work they do on all of my cars ever since. and I trust the work they do on all of my cars ever since. More

Joe is a excellent salesman. He made my first car buying experience a breeze. From the moment I walked in I didn’t feel any pressure and Joe kept me informed every step of the way. experience a breeze. From the moment I walked in I didn’t feel any pressure and Joe kept me informed every step of the way. More

Joe is the best salesperson ever. This is our 2nd purchase from him. Both times he went way up above our expectations & met our needs. We did not need to travel to the Hall location that he works at. purchase from him. Both times he went way up above our expectations & met our needs. We did not need to travel to the Hall location that he works at. He picked up the car from Elizabeth City and brought it to the Hall dealership in Virginia Beach as it was closer to our job. He made our purchase very easy and comfortable. I can’t rate Hall Chevrolet in Chesapeake as we never went there. More

Wendy is professional, a great listener and communicator. Put our needs first and followed through on all promises! A great team and a great manager! Our sincere gratitude. T. Medeiros Put our needs first and followed through on all promises! A great team and a great manager! Our sincere gratitude. T. Medeiros More

Great customer service very informative soon I drove up they were waiting and took my car for service right then and let’s me through a tex and or person if something else is needed for my car they were waiting and took my car for service right then and let’s me through a tex and or person if something else is needed for my car More

They were very helpful and worked me in so I wouldn’t have to leave my car overnight! And so thankful it didn’t cost me anything too! have to leave my car overnight! And so thankful it didn’t cost me anything too! More

Excellent customer service and good communication,I really appreciate letting me know what I need it for my car and thank you for the recommendations really appreciate letting me know what I need it for my car and thank you for the recommendations More

What is the purpose of making an appointment? I would like to start off with saying that this was my second time at this location. The first visit was amazing. I was kept up to date on the condition of m like to start off with saying that this was my second time at this location. The first visit was amazing. I was kept up to date on the condition of my vehicle and where it was in regards to service. However, this time was horrible. I made an appointment for Saturday 5 December @0815 to have my vehicle serviced. I dropped it off with DeeDee. At 12 pm I called to ask if my vehicle was ready because I hadn't received any updates. I was then informed by DeeDee "that customers are usually asked if they need their vehicles back by a certain time". I have never heard of that policy. Especially after I took the time to make an appointment. So again I ask, "what is the point of making an appointment?" So after being informed that my vehicle was next in line to be serviced, I left. At 2pm i texted to see what was the status of my vehicle. At 230 I went to the dealership only to find that my vehicle had not even been touched or pulled into the bay. It was then that DeeDee informed me that she had notified the technician that I wasn't pleased because my vehicle had been there all day. I did not get my vehicle back until about 445, 15 minutes prior to closing. If the policy is to ask customers when do they need their vehicles back then "what is the purpose of making an appointment". I hope that the policy is changed or the customer service is improved in regards to this matter. Thank you for your attention to this matter. V/R Terry West. 7065938672. twildwest30@gmail.com More

Superb customer service for repairs to my Silverado. Very helpful, courteous and timely service. Michael provided superior technical support and Deedee was outstanding and very supportive. helpful, courteous and timely service. Michael provided superior technical support and Deedee was outstanding and very supportive. More