Southern Chevrolet

bad experience They made several promises they wouldn't keep. I ended up with a truck I didn't want with equipment installed i didn't want They made several promises they wouldn't keep. I ended up with a truck I didn't want with equipment installed i didn't want More

great service From start to finish great customer service from the front desk, sales man, manager, and finance guy. Got a great deal and love our new truck!!!! From start to finish great customer service from the front desk, sales man, manager, and finance guy. Got a great deal and love our new truck!!!! More

Customers and Military Pros: You will learn to take your money and business someplace else. Anyone who is writing a good review has not been dealing with Hall automotive for Pros: You will learn to take your money and business someplace else. Anyone who is writing a good review has not been dealing with Hall automotive for longer than 6 months. Cons: Take your pick. Lousy customer service. The dealership has no issue with selling a known lemon. If you ask for Sales manager you will be directed to a finance manager, after awhile you'll feel like a ping pong dealer. If anyone in the dealership directs you to a General Sales Manager by the name of Ed my suggestion would be to calmly walk out and call the BBB or a lawyer. If you are military like I am do not step foot in this dealership or any Hall automotive dealership they should be placed on the restricted list. A 1 star rating is to high. More

The dealership refused to honor its own written offer. I tried to buy a Volt but was prevented from doing so when the dealership refused to honor its own formal, printed offer. Instead, at the last minute, I tried to buy a Volt but was prevented from doing so when the dealership refused to honor its own formal, printed offer. Instead, at the last minute, after I had been waiting for four hours and had turned down offers from other dealerships, I was told that a clerical error meant that the sale could not go through without the approval of the general manager, who had already gone home for the evening. The next day, today, the business manager called to say that the general manager would not sell me the car at the agreed price, but would only do for well over $100 per month, which he characterized as"trying to make you happy." It is unethical for a business to refuse to honor its own printed offer, and it was insulting and contemptuous of my intelligence for the general manager to pretend to offer a compromise. I enjoyed working with the two slaesmen, but I am nevertheless profoundly disapppointed with my experience with Hall Chevrolet. I strongly discourage anyone from trying to do business with this dealership. More

Top Notch Service Center Hall Chevrolet Service Center is without a doubt the BEST I have ever experienced. We bought our new Corvette out of state, but have used Hall Chevro Hall Chevrolet Service Center is without a doubt the BEST I have ever experienced. We bought our new Corvette out of state, but have used Hall Chevrolet for our service needs since having a very bad experience with Casey Chevrolet. I would not hesitate to recommend Hall to anyone and everyone who needs to experience the best service experience available in the Hampton Roads area of Virginia. More

Will never return The experience at this dealership was by far the worst. The salesperson was very unprofessional. My younger sister was interested in purchasing her fi The experience at this dealership was by far the worst. The salesperson was very unprofessional. My younger sister was interested in purchasing her first car. The used sales manager told me that he would only sale her the car if she got the extended warranty and gap insurance so he could make a profit. Long story short she now owns another vehicle working with another dealerships. More

Pros: Bought a fully loaded car at a GREAT price. Cons: Pros: Bought a fully loaded car at a GREAT price. Cons: Be aware you are going to deal with sterotypical auto dealer tricks, such as 1) pushy fast ta Pros: Bought a fully loaded car at a GREAT price. Cons: Be aware you are going to deal with sterotypical auto dealer tricks, such as 1) pushy fast talking salespeople, 2) undervaluing trade in, 3) trying to get you to go through their financing department even though you have pre-approval, 4) pushing useless after market items like overpriced extended warranties. Overall: You can get a great deal on a great vehicle at Hall. The staff at Hall is also friendly and treats you with the respect. Just be prepared for them to squeeze every dollar out of you through undervaluing your trade in and pushing after market items on you. My advice is to come with preapproved financing and sell your old car before you come to the dealership, and you will have a pleasurable experience and purchase a good car at a good price. More