Southern Chevrolet

I’ve had positive experiences with this shop in the past but this time was terrible. I originally went to the shop because my engine light came on. Apparently there was damage to the underside of my car and but this time was terrible. I originally went to the shop because my engine light came on. Apparently there was damage to the underside of my car and my radiator needed to be replaced, fair enough. They quoted me $1600, which was out of my price range so I decided to go somewhere else, which is where the problem started. I went to pick up my car, which is a 2017, and the air condition was not working at all which worked fine before I dropped the car off. I’ve never had problems with my A/C before and the car is only 3 years old. So I turned right around and went back to the shop and inform them that there was nothing wrong with the A/C when I dropped it off. When I dropped the car back off the advisor mumbled “Whenever they’re not here we always have to fix their xxxx”. They quoted me another $469 to fix the A/C controls, which was not happening, and denied being the cause of the A/C controls being inoperable. I got the insurance to cover the radiator and was still willing to consider the shop just to fix the radiator but after the A/C, I didn’t want them working on my car at all. When my insurance attempted to coordinate towing the car to one of their preferred shops, an advisor named Frank told the company that my car was not there, which was false. The insurance agent even said the advisor was very rude to her. After 3 days, the insurance agency was finally able to schedule the pick up. After all of this I will never be going back to this shop again. More

Worst customer service I’ve ever received at a dealership... not to mention the lack of knowledge pertaining to their product. I basically wasted 2hrs of my time. dealership... not to mention the lack of knowledge pertaining to their product. I basically wasted 2hrs of my time. More

Waiting area was sparkly clean, service was fast and efficient and always, a smile from everyone at Hall Chevrolet! This dealership and service depart is always top of the line! efficient and always, a smile from everyone at Hall Chevrolet! This dealership and service depart is always top of the line! More

The experience was excellent. I think you should insist customers in the waiting area either wear a mask or wait outside. I would recommend your service department to others customers in the waiting area either wear a mask or wait outside. I would recommend your service department to others More

Great service. In and out in no time. Have been a customer of Hall Chevy 10 years. Bought my Hyundai from Hall have it serviced at Hall Chevy. We trust them to be honest about any service need. customer of Hall Chevy 10 years. Bought my Hyundai from Hall have it serviced at Hall Chevy. We trust them to be honest about any service need. More

The absolute best! I couldn't ask for a better experience! The salesman, Keyshawn, was smart, accommodating and authentic. He came in on his day off to work with me. He I couldn't ask for a better experience! The salesman, Keyshawn, was smart, accommodating and authentic. He came in on his day off to work with me. He was even more impressive when he told me he was the same age as the truck I traded in. The dealership is an hour and a half away - two hours with traffic - from and that could have easily put me in a vulnerable position. There was none of that. Everything I talked about with Steve Santomieri was, not only honored but exceeded. I left with my new truck in under 90 minutes. Straight up, this was the best new car experience I've ever had! More

I love the service they provide for myself and my family. They always give details and inform us what's happening with our vehicles. And I receive coupons in the mail for other discounts. They always give details and inform us what's happening with our vehicles. And I receive coupons in the mail for other discounts. More

First visit to Hall Chevrolet and first service on my 2020 Silverado. The service was quick, courteous and done well. Some Duramax 3.0L owners have reported issues with dealers being unfamiliar with the 2020 Silverado. The service was quick, courteous and done well. Some Duramax 3.0L owners have reported issues with dealers being unfamiliar with the Light Duty Diesel. Hall Chevrolet had the special oil in stock and knew how to service it. I will be back! More

Had problem with my Colorado shuddering. It has done it since it was new. Just moved back here after 8 years and I am glad I did. They were very nice and professional. Dee Dee was fantastic! They found the since it was new. Just moved back here after 8 years and I am glad I did. They were very nice and professional. Dee Dee was fantastic! They found the problem and had it fixed in 2 days. They are definitely getting my business from here on out. More

I was very pleased with my experience today. The staff I was very pleased with my experience today. The staff in the service department were extremely friendly and they provided thorough inspection and o I was very pleased with my experience today. The staff in the service department were extremely friendly and they provided thorough inspection and oil change. More