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Southern Chevrolet

Chesapeake, VA

4.4
1,552 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,553 reviews

September 17, 2010

Hello I had a great experience with this dealership. They are very helpful and know the products well. I would recommend this dealership to all my friends. I am a repeart customer and will be in the n More

by lorrie68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Lego
September 15, 2010

Submitted paperwork with Carrie on 9/7/10 she didn't return any of my phone calls about approval so on 9/11 came to dealership. Spoke with Tracy he apologized told me I'm approved I just needed to bring More

by jmeka2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carrie and Tracy internet sales manager
Sep 29, 2010 -

Southern Chevrolet responded

Unfortunately, at this time we are unable to secure financing for you through our approved lending institutions based on the information you provided. We apologize for the misunderstanding at the dealership however, please understand that in some cases it does take a few days to submit all paperwork and receive a response in regards to financing. Again, we do apologize for the misunderstanding on our part. Please understand it is not our intention to make you at any point of your car buying experience feel taken for granted. Thank you for bringing this concern to our attention and we will be addressing it to our team. ~Hall Chevrolet Western Branch

September 14, 2010

I bought a 2011 Camarro 2SS from this dealer. They were more than willing to allow an "unbridled" test drive that showed the car's massive power and were easy to work with. While this trim of car is i More

by baslrslasaas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hill
September 13, 2010

I’m truly thankful to be a part of the Hall Chevrolet Western Branch family. After experiencing an horrible appointment with another dealer (PRIORITY :O(, Mr. Jackson and the staff saved the day. He was More

by e.c.hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert "AJ" Jackson
September 12, 2010

Hall Chevrolet was an outstanding buying experience. The 2010 Malibu I purchased is gorgeous, the deal was great, no pressure from the salesman, and the staff was truely professional. I am hoping the servi More

by daveseko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi, Mike & Jeff
August 29, 2010

I would like to say that Tracey and his associates did and exceptional job in getting me into the car that I needed. Tracey was knowledgeable about the truck, kind, friendly, courteous and patient in reg More

by justuselliotts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Lego
August 18, 2010

From the moment you drive in to the dealership you feel welcome. All of the people are super friendly and go above and beyond to get the best deal for you. I would recommend this dealership to anyone and w More

by kyle_trull08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve
August 06, 2010

I was treated with excellent first class customer service from the beginning to the end of my experience. The salesman was very helpful and walked me through the car buying process step by step. It was overa More

by snwheat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Griffin
July 28, 2010

Mark was a wonderful salesperson who was very helpful and easy to deal with in the purchase of our new Suburban. We will definitely contact Mark next time we are in need of another vehicle. We will also re More

by willette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Smelley
July 18, 2010

Went to this dealer with my daughter to for purchasing a used car. The salesman gave us this great pitch about all the xxxxxxof the dealership. How they will not try and contact you if you leave without b More

by dggrissett
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Levi Whitehead
Jul 30, 2010 -

Southern Chevrolet responded

Mr. DGG, Hi, my name is Steve Havens, I am the General Manager of Hall Chevrolet Western Branch. I would like to apologize for your experience with our dealership. Our sales team tries to provide every customer with great customer service. I realize that our follow-up calls and attempts to find you a vehicle that most closely represents the one you were searching for has come across negatively. I have noted to remove you from any future calls. We hope that you find your desire vehicle. Please let me know if there is anything we can do to help. If you have any questions or concerns please feel free to contact me directly at 757-233-8120.

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