Southern Chevrolet

The first quote for oil change labor was 34. 99 which was reasonable. When I picked it up the labor showed 49.99. Luckily I had my 34.99 quote in writing. He said he’d change it “this time” bu 99 which was reasonable. When I picked it up the labor showed 49.99. Luckily I had my 34.99 quote in writing. He said he’d change it “this time” but a diesel labor is 49.99. The issue I have is if the labor is 34.99 for a gasoline 5.3 that holds 7 qts then why is my 3.0 Duramax 49.99 that holds the same 7 qts. The labor for 3.0 Duramax should be based on quarts used and not be lumped into a diesel oil change with a larger diesel on a 2500 for example that may hold 12 qts. I won’t be coming here for any work other than warranty work. The labor for a 3.0 needs to be adjusted to 34.99 since it takes the same labor hrs as a 5.3 or 6.2 gasoline. More

Loved my salesman, Shane, and everything about this dealership was fantastic and staff were very professional! dealership was fantastic and staff were very professional! More

I was very satisfied with my service. I do feel, however, they should have a senior citizen discount! I do feel, however, they should have a senior citizen discount! More

I had a 9:00 appointment to have the battety in my truck replaced. Was out by 9:45 with a new battery! replaced. Was out by 9:45 with a new battery! More

Service advisor was very attentive and was knowledgeable about the scheduled repairs. Vehicle repairs were completed within the promised timeframe. about the scheduled repairs. Vehicle repairs were completed within the promised timeframe. More

Excellent service team, courteous knowledgeable and professional. Repairs and services were completed within a reasonable amount of time. professional. Repairs and services were completed within a reasonable amount of time. More

Do not take your vehicle here they’re scammers . They will lie and give you the run around . I took my vehicle here and told them exactly what was wrong they insisted it was my battery, but I knew i They will lie and give you the run around . I took my vehicle here and told them exactly what was wrong they insisted it was my battery, but I knew it was not because my husband tested the battery before taking the vehicle up there but they still insisted so I told them to go ahead and replace the battery i came to pick up the vehicle as soon as I got home it started doing the same exact problems as why I dropped the vehicle off . Let me also just say that they replaced my battery and replaced it with a very small battery. My Chevy Tahoe has a big battery and they thought it was OK to give me a small battery that didn’t even fit my vehicle. Another thing is, they charged me a diagnostic fee, but I know that they didn’t do a diagnostic In the first place, because if they would have did their job, they would have known it was the starter in the first place. When we took the vehicle back up there yet again so that they could fix what they were supposed to fix in the first place and we asked for my old battery back and they tried not once but 2 times to give a battery that was not even my original battery. The service manager had nothing to say which is really unacceptable do not take your vehicle here More

Excellent customer service! True professionals that always put the customer first! Don't trust any other local Chevy dealer with my sales and service needs. True professionals that always put the customer first! Don't trust any other local Chevy dealer with my sales and service needs. More

Fast and great service! Always professional and polite - they squeezed me in last minute and made it work. Always professional and polite - they squeezed me in last minute and made it work. More

Outstanding Service I’ll definitely be back. The team was professional and courteous, the waiting area was nice, quiet, and spacious. 5 Star Service!!! The team was professional and courteous, the waiting area was nice, quiet, and spacious. 5 Star Service!!! More