Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
1,540 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership
View Awards

3412 Western Branch Blvd

Chesapeake, VA

23321

Directions

By Type

Showing 1,540 reviews

December 09, 2023

I love the text feature. It allows you to communicate without waiting ion hold. It allows staff to communicate with you regarding parts needed, appointments and when your v More

by TYEVA_STONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the 2 Ladies in Service but they are amazing
Report | Print
Dec 11, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 07, 2023

Hi thanks asking me my opinion on how my service went , service was ok could have been better and More

by reggieb3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

December 06, 2023

Fast service. Polite service. Had to ask numerous times about dropped key between seat and console. Key was not retrieved. More

by BJANCRUM
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

December 04, 2023

I've been coming to your location for a few years even referred family, the staff is always pleasant. Thank you for your services! More

by yjust1da
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
Report | Print
Dec 07, 2023 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 04, 2023

Great customer service, kept in contact throughout the time my vehicle was in the shop More

by SMPHSKILLA
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Dec 05, 2023 -

SMPHSKILLA responded

My service representative Scott is great! Very professional, called the warranty company, called me to let me know what was covered, and then proceeded with the work. Thank you for taking care of my vehicle.

Dec 07, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 04, 2023

It was 12hr before I could get a oil change. My car was left there overnight and I did not get a oil change until 4pm . More

by Melvinjbbrown
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Southern Chevrolet responded

"Melvinjbbrown" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 04, 2023

This this dealership is a good dealership for people to come to and good Service and being polite More

by MARYWITFIELD67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 04, 2023

On time, friendly service, nice waiting room- overall it was easy! I recommend Southern Chevrolet! More

by Georgesusan
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 04, 2023

Very Professional & excellent customer service. This Dealership customer service was one that I would highly recommend for services as well as purchasing. a car. The caring & loving experience they More

by SHELIAJONES470
Recommend Dealer
Yes
Employees Worked With
Calvin
Report | Print
Dec 07, 2023 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 04, 2023

Excellent customer service. Very knowledgeable on services and worked really hard to accommodate my needs. I plan on returning in the near future More

by jones.jakyya
Recommend Dealer
Yes
Employees Worked With
Calvin
Report | Print
Dec 07, 2023 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1
...
65
66
67
...
154