Southern Chevrolet

Easy to drop great customer service and support. Kept me updated on the progress of my repairs. Kept me updated on the progress of my repairs. More

Absolutely amazing customer service! I purchased a vehicle from Jeremy about 8 years ago, moved away and now I'm back. When my truck (purchased elsewhere) needed service I drive 1.5 hour I purchased a vehicle from Jeremy about 8 years ago, moved away and now I'm back. When my truck (purchased elsewhere) needed service I drive 1.5 hours just to see them! More

Professional, reliable, does the job right the first time. Service Supreme. Jobs are done neatly! time. Service Supreme. Jobs are done neatly! More

I recently went in to purchase a vehicle with a buddy of mine last week. Dave Compton (salesman) and Zach (financial Manager) were the 2 people that we dealt with for over 3 1/2 hours. I asked specifically mine last week. Dave Compton (salesman) and Zach (financial Manager) were the 2 people that we dealt with for over 3 1/2 hours. I asked specifically to both of them about the 30 day warranty that we have after the purchase of a vehicle and they replied that they cover any issues within those 30 days after a vehicle is purchased. What do you know that not even a week later, the check engine light came on and we took it in to get it serviced. The kept it all day and said that 4 fuel injectors are bad and need to be ordered and replaced. The service department also stated that we're responsible for half of everything that's being charged to us even though I specifically asked if they cover all expenses before purchasing the vehicle. I'm so livid because I asked both of the people about the warranty and they straight out lied to us about it. Do yourself a favor and do not purchase anything from this dealership. One of the worse if not the worse experience I've had purchasing a vehicle. Stay clear of David Compton as they will tell you anything to get you to buy anything from them. Don't say I didn't warn you. More

Horrible communication and no customer service. Dropped vehicle off July 12, 2023, for a 7:45am appointment on July 13, 2023. Received text message when repair order opened at 7:53am July 13, 2023 Dropped vehicle off July 12, 2023, for a 7:45am appointment on July 13, 2023. Received text message when repair order opened at 7:53am July 13, 2023. At 10:56am, text Adam for an update, but did not receive a response until 12:22pm, “Tech is looking at your vehicle. He has not given me an answer yet. As soon as he does, I will let you know.” I texted again at 2:20pm for an update with no response. I called the number he texts from around 3:30pm and left a voicemail. At 4:17pm I called the 877 number and Adam picked up that line. He informed me the tech had not updated the notes and he was going to go into the shop to see what was going on. At that time, I was told the tech had to wait on shop foreman to test brake booster. I finally received a text at 5:03pm with the recommendations for my car and a call. I approved the repairs to be done. The parts were not ordered until Friday, which means they were not delivered until Saturday. I continuously called Saturday for an update and finally went to dealership only to find out Adam was not working, and nobody was notified to call me when the car was done. On top of this, Adam was told I needed the vehicle back as soon as possible for work. I was informed I could get a one-day rental through the warranty company, but I would have to pay the difference in what Hall charges vs what they pay, which I have never had a dealership charge a customer the difference. This was my first and last experience with Hall. When I picked up my car, Calvin was great in helping me. More