
Southern Chevrolet
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Hello, today's service on my 2017 Chevy Colorado was the worst I have experienced. I am having some anxiety over if the oil change was even done. The technician did not reset the oil gage. He didn't put worst I have experienced. I am having some anxiety over if the oil change was even done. The technician did not reset the oil gage. He didn't put a new oil change reminder sticker on the windshield. The tire pressure was the same as when I brought it in, the fluids were not topped off, He left the trash in the truck. You all have lowered your standards. I even had to go to the parking lot to pick up my vehicle, you use to bring the vehicle back into the warm bay area for your customers convenience. I will definitely take this higher. There are other concerns that I am investigating that transpired during my visit. More
Great experience from start to finish. Purchased my last three vehicles from hall. Would definitely recommend trying them out. Purchased my last three vehicles from hall. Would definitely recommend trying them out. More
Ray was the worst service advisor I have ever dealt with. Took my truck in and was told, we will call you in a couple hours, but never heard anything. I felt like I had to harass him in order to get any info Took my truck in and was told, we will call you in a couple hours, but never heard anything. I felt like I had to harass him in order to get any information about the vehicle. We had a lot of work done and the check engine light came back on before we got home… took it back in and again, had to constantly check in after days of no communication, he always had an excuse as to why something had not been done. Come to find out, I need a new transmission after already spending 5k during the first visit. I know the transmission didn’t suddenly go bad on my drive home, why wasn’t I told about the transmission in the first visit? I tried to call the service manager but they were busy and it’s been over a week and I still haven’t been called back. I will never take a vehicle to Hall again and Ray is terrible at customer service. More
It was a great car buying experience. They let me know when the truck was expected to be at the dealership and kept in contact with me. They let me know when the truck was expected to be at the dealership and kept in contact with me. More
Helpful and friendly. Two words I would use to describe the service that I received from the people at Hall. It was a pleasant experience and would buy from them again. Th Two words I would use to describe the service that I received from the people at Hall. It was a pleasant experience and would buy from them again. Thank you. More