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Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
1,552 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,552 reviews

August 27, 2021

Awesome customer service and clean venue Highly recommend Hall Chevrolet More

by Colorado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa, Ray Korchak
Report | Print
Aug 31, 2021 -

Southern Chevrolet responded

Hi Colorado, thank you so much for your positive comments about Hall Chevrolet Chesapeake! We hope you continue to choose us for all your automotive needs! Take care!

August 25, 2021

They are just more organized than the one I was going to and great service. Also they have great warranty on parts that also keeps me coming back. More

by Norwardj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Seltrecht
Report | Print
Aug 31, 2021 -

Southern Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2021

Prompt service and great communication! The service went smooth with no issues and excessive waiting. More

by Weparks2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Report | Print
Aug 31, 2021 -

Southern Chevrolet responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2021

I needed a repair to my truck and it took them four days to call me back with the estimate. The service dept never answered their phone over the four days or returned my messages. It then took another seven More

by jc_3904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DeeDee Rosalinda
Report | Print
Sep 16, 2021 -

Southern Chevrolet responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155, or respond to this private message with your full name, a good phone number, and the best time to reach you. We hope to speak with you soon. Thank you.

August 24, 2021

Great customer service by DeeDee! She was very attentive to details and questions. She also seemed to be well educated about the repairs or concerns involving my vehicle. More

by 1981EC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
Report | Print
Aug 26, 2021 -

Southern Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 23, 2021

I have several concerns that have yet to be discussed regarding my vehicle and the rental info and the lack of communication. It was told my vehicle would be ready after almost a month for a diagnostic a More

by mjackson606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darla Holbrook, Todd Kuther, Ray Korchak
Report | Print
Aug 30, 2021 -

Southern Chevrolet responded

Thank you for your feedback. It's our understanding that you've spoken with our Service Manager, Todd Kuther, and Body Shop Manager, Sharon Corey, about your experience. We do apologize for any miscommunication on parts and supplement delays throughout the process. With many OEM plants, vendors and suppliers short staffed or experiencing periodic shutdowns, delays are happening more frequently than in the past. Unfortunately, the rental policy is through your insurance provider and not something we are able to control. If we may be of further assistance, please do not hesitate to contact Sharon Corey at 757.963.0911. Thank you.

August 20, 2021

Hall's is a great place to bring your vehicle in for service they value their customers More

by marshjames352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
Report | Print
Aug 24, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

August 18, 2021

Excellent, professional, ready to serve you with confidence and wait time at a minimum. More

by CLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
Report | Print
Aug 20, 2021 -

Southern Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 18, 2021

I was very pleased with the services that were provided More

by ptrinisamichelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa , Joy Meeks
Report | Print
Aug 20, 2021 -

Southern Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 16, 2021

The dealership was clean. Personal was polite. Not much inventory on lot to choose from. More

by dpstallings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Byrd, Peter Tryphonas
Report | Print
Aug 18, 2021 -

Southern Chevrolet responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our General Manager, Wendy Aston, would like to speak with you personally regarding your experience. At your convenience, please contact Wendy directly at 757-233-8120. We hope to speak with you soon. Thank you.

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