
Southern Chevrolet
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The service was fantastic. I got in and out in a reasonable amount of time. The service advisor was courteous and very helpful. I was provide updates and contacted as soon as my vehicle was ready fo reasonable amount of time. The service advisor was courteous and very helpful. I was provide updates and contacted as soon as my vehicle was ready for pickup. More
A very friendly atmosphere great customer service would recommend this dealership to any Chevrolet owner who’s going in for service I’m looking forward to returning. recommend this dealership to any Chevrolet owner who’s going in for service I’m looking forward to returning. More
Overall excellent experience in getting much needed repairs on my vehicle. Darla Holbrook was both accommodating and informative concerning the service on my truck. She is courteous, knowledgeable, and repairs on my vehicle. Darla Holbrook was both accommodating and informative concerning the service on my truck. She is courteous, knowledgeable, and receptive to a customers needs which are highly desirable qualities for any business which hopes to be successful. Thank you Ms. Holbrook! More
Excellent and swift service from the initial phone call to service completion. Thanks to Stephen, Kenya and the technican. Great work team, and keep it up! to service completion. Thanks to Stephen, Kenya and the technican. Great work team, and keep it up! More
Very difficult to communicate and reach anyone in the service department, I had to visit the dealer after I drop off my vehicle to receive an update and correct misinformation that was submitted. service department, I had to visit the dealer after I drop off my vehicle to receive an update and correct misinformation that was submitted. More
3 weeks later still waiting for the service manager to call me back. Service department denied me an alignment because of a bolt in the upper control arm. Claiming it was loose and if tightened could brea call me back. Service department denied me an alignment because of a bolt in the upper control arm. Claiming it was loose and if tightened could break. Left hall service went somewhere else. One hour later alignment was performed. When asked if there were any concerns at the new place, I was advised everything was fine. Took my vehicle to my personal mechanic to evaluate the bolt. He said there was nothing wrong with the bolt. Hall cause me a bit of concern, so I purchased new bolts to have installed by my personal mechanic. When he gave me the bolts - he was correct, there was nothing wrong with my bolts. They showed me a stock photo of what was supposed to be my upper control arm; however, because I have purchased all my control arms upper and lower on both sides, I was confident to let them know the photo was not for my car. If you are not familiar with the parts on your car, take a moment to look it up on the internet when they claim something needs to be done to your car and compare it to the stock photo on your printout. More