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Southern Chevrolet
Chesapeake, VA
1,551 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,551 reviews
July 30, 2021
The dealership fixed my vehicle in a very timely manner once I told them of my issue . The team members at hall's was very concerned about me as a customer once I told them of my issue . The team members at hall's was very concerned about me as a customer More
by marshjames352
Employees Worked With
Stephen Harvell
July 27, 2021
I'm always impressed with the service quality at this dealership. The staff are always fast, friendly, and knowledgeable. I will highly recommend this location. dealership. The staff are always fast, friendly, and knowledgeable. I will highly recommend this location. More
by Abrothers1
Employees Worked With
Stephen Harvell
July 25, 2021
Good service even when I dropped my vehicle off everything was done as I expected!! No complaints!! Good Job! Definitely will be back for my next maintenance appointment! everything was done as I expected!! No complaints!! Good Job! Definitely will be back for my next maintenance appointment! More
by Jackk
Employees Worked With
Stephen Harvell
July 23, 2021
I used the convenient early bird drop off. Ray in service was very friendly and communicated details in a timely manner. Even offered a shuttle to get me back to pick up my car. was very friendly and communicated details in a timely manner. Even offered a shuttle to get me back to pick up my car. More
by Rebecca
Employees Worked With
Ray Korchak
July 23, 2021
Great service, fair pricing and remarkable service manager-Todd Kuther! I was in good hands and guided along the whole process. Todd went over the top to service my vehicle. I will be back for sure. manager-Todd Kuther! I was in good hands and guided along the whole process. Todd went over the top to service my vehicle. I will be back for sure. More
by Dhubal
Employees Worked With
Todd Kuther
July 20, 2021
I thoroughly enjoy the service on my Chevy. The greeting coming in was right on time and pleasant. Need to come back for service. Thank you Hall Chevrolet coming in was right on time and pleasant. Need to come back for service. Thank you Hall Chevrolet More
by edchevy0815
Employees Worked With
DeeDee Rosalinda
July 18, 2021
Customer service was very polite and professional at all times. Also showed the willingness to make my visit comfortable and my experience affordable for me. times. Also showed the willingness to make my visit comfortable and my experience affordable for me. More
by Dogcaptn
Employees Worked With
Stephen Harvell
July 18, 2021
Excellent service-friendly knowledgeable pleasant staff specially Stephen he was my consultant today the other times was Dee Deei.I will recommend this place to my friends and I will come back myself if I specially Stephen he was my consultant today the other times was Dee Deei.I will recommend this place to my friends and I will come back myself if I need the service. More
by Eliza
Employees Worked With
Stephen Harvell, DeeDee Rosalinda
July 17, 2021
BEWARE!!!!! First off this is not my first rodeo with a service department at a dealership and in fact have refused to visit any Hall in Virginia Beach. I bought my truck a year ago from this dealership an service department at a dealership and in fact have refused to visit any Hall in Virginia Beach. I bought my truck a year ago from this dealership and when I scheduled an appointment for the first oil change it went well. I decided for the 7500 service I’d bring it back here. NEVER AGAIN! I scheduled my appointment through the Chevy app 2 weeks ago, made a change to add the state inspection still kept the same day apt but selected that I would drop it rather than wait. My apt was scheduled for 845 on a Saturday. I the. Called on Wednesday to confirm I had scheduled everything online properly and things would be done. I got a phone call at 750 this morning from Darla saying they won’t be able to do any diagnostic unless I could leave it for Monday because the weekends are just too busy. The weekends are more for state inspections and oil changes. I told her forget it just the 7500 service and state inspection and I would take it elsewhere for the diagnostic of a clicking sound. She said ok and that was it. Come 1235 I text in and asked for an ETA I didn’t hear back so an hour later I just showed up to find that my truck had been done since 830!!! 830 PEOPLE yes that’s great timing for the apt however I was never told it was ready didn’t get a response when I asked for an ETA. When I went inside Darla tried to flip it as if it was because they had people call out. Then she tells me instead of $137 it’s only going to be $37 I asked why and it’s because she used my points WITHOUT ASKING she offered to return them and have me pay full price and I declined because I will never be back to another Hall to use them anyways. When I asked why it was finished at 830 and I wasn’t told she said it was because she was trying to find someone to handle my other complaints. LIAR!!!! You told me y’all don’t do diagnostics this morning I told you to forget it I’d take it elsewhere and you didn’t say that when I asked for an ETA. More
by Josh F
Employees Worked With
Darla Holbrook
