Southern Chevrolet

Everything was Great and DeeDee was amazing. They worked with me on a payment plan and everything I wanted done to my vehicle was done perfectly. 10/10 would recommend with me on a payment plan and everything I wanted done to my vehicle was done perfectly. 10/10 would recommend More

Came in with a check engine light that had come on out of no where. I’m a single Dad and had been out with my son. I didn’t have a way to get my truck back to the dealership to be serviced. Darla was so help no where. I’m a single Dad and had been out with my son. I didn’t have a way to get my truck back to the dealership to be serviced. Darla was so helpful, she made a phone call and got my truck back and checked out. More

I actually enjoy having my vehicle getting an oil change! The people at Hall are so nice, everyone has a smile, the service is fast and expert quality.... what else can I say? The people at Hall are so nice, everyone has a smile, the service is fast and expert quality.... what else can I say? More

These folks, so far, have gone above and beyond my expectations! Courtesy, kindness, efficiency and friendliness are among words I use to express my thanks! In particular Jason and Chris have helped expectations! Courtesy, kindness, efficiency and friendliness are among words I use to express my thanks! In particular Jason and Chris have helped me tremendously! Thanks again folks! 👍😊 More

Came in b/c check engine light. Was informed several areas needed repair. Some of the things (brakes, tires) have had different readings last 4 visits. They went from better to worse to better to worse areas needed repair. Some of the things (brakes, tires) have had different readings last 4 visits. They went from better to worse to better to worse over time without service over the past few years causing me to doubt, mistrust my service advisor. After being told 2 things would cause me to fail inspection (check engine lightcaused by O2 sensor and sway bar link) i agreed to repair them and a few other things. However after repairs began i was informed the mechanic broke the means the O2 sensor attached to y pipe, and i would have to pay an additional 350 - despite it not being broken before he touched it. I asked to speak with manager who told me sometimes these things and i have to accept that. I told him my distrust issue with service and he verified myvreadings have been changing over the years. Bit that he was new and thing sould be better now. In my opinion being told i have tobpay for breakage caused by a mechanic is poor customer service. Then to be told i admit the issues you had wete valid but it was before my tome is poor leadership. I elected to get towed (to get what halls service broke) fixed at another facility because of my concerns the poor customer service and poor leadership would continue. Whrn i arrived to pay, my advisor initially kept trying to charge me for the unfinished service (that which made my vehicle worse). It was only after i asked to speak again to the Service manager that she took off some of the charges. More

I’ve had the pleasure of dealing with Miss Holbrook for I’ve had the pleasure of dealing with Miss Holbrook for a couple of years now, and every time her smile and outstanding customer service brightens m I’ve had the pleasure of dealing with Miss Holbrook for a couple of years now, and every time her smile and outstanding customer service brightens my day, which makes it easier for me to come back to Hall Chevrolet Chesapeake’s services in the future. Thank You Lenny C. Frazier More

On 3/3/21 I had my Chev. Silverado in for service for inspection, recall, and oil change. The service was very satisfying, and quicker than expected, only complaint was the tv wasn’t on for the customer inspection, recall, and oil change. The service was very satisfying, and quicker than expected, only complaint was the tv wasn’t on for the customer. More

Best service department hands down. They were thorough with inspection and communicated very quickly with issues & pricing. Completed work in very sufficient and timely manner. Outstanding service and th with inspection and communicated very quickly with issues & pricing. Completed work in very sufficient and timely manner. Outstanding service and thank you Ray Korchak More

My vehicle has been in this shop a few times. This place is busy, that’s a good thing! You can tell the service manager has given his time to the team as it has made a difference. Customers need to be pat is busy, that’s a good thing! You can tell the service manager has given his time to the team as it has made a difference. Customers need to be patient and understanding when it comes to getting things done. The job will get done and get done right! More

Went for inspection since i just moved to area and i prefer to take my car to dealer for service. Very friendly, courteous staff, which got me in without an appointment. Car was checked and mechanic po prefer to take my car to dealer for service. Very friendly, courteous staff, which got me in without an appointment. Car was checked and mechanic pointed out items that need attention and provided printout and estimated cost. Very good service, will be going back for repair of those items. Thank you More