Southern Chevrolet

They were very helpful and worked me in so I wouldn’t have to leave my car overnight! And so thankful it didn’t cost me anything too! have to leave my car overnight! And so thankful it didn’t cost me anything too! More

Excellent customer service and good communication,I really appreciate letting me know what I need it for my car and thank you for the recommendations really appreciate letting me know what I need it for my car and thank you for the recommendations More

What is the purpose of making an appointment? I would like to start off with saying that this was my second time at this location. The first visit was amazing. I was kept up to date on the condition of m like to start off with saying that this was my second time at this location. The first visit was amazing. I was kept up to date on the condition of my vehicle and where it was in regards to service. However, this time was horrible. I made an appointment for Saturday 5 December @0815 to have my vehicle serviced. I dropped it off with DeeDee. At 12 pm I called to ask if my vehicle was ready because I hadn't received any updates. I was then informed by DeeDee "that customers are usually asked if they need their vehicles back by a certain time". I have never heard of that policy. Especially after I took the time to make an appointment. So again I ask, "what is the point of making an appointment?" So after being informed that my vehicle was next in line to be serviced, I left. At 2pm i texted to see what was the status of my vehicle. At 230 I went to the dealership only to find that my vehicle had not even been touched or pulled into the bay. It was then that DeeDee informed me that she had notified the technician that I wasn't pleased because my vehicle had been there all day. I did not get my vehicle back until about 445, 15 minutes prior to closing. If the policy is to ask customers when do they need their vehicles back then "what is the purpose of making an appointment". I hope that the policy is changed or the customer service is improved in regards to this matter. Thank you for your attention to this matter. V/R Terry West. 7065938672. twildwest30@gmail.com More

Superb customer service for repairs to my Silverado. Very helpful, courteous and timely service. Michael provided superior technical support and Deedee was outstanding and very supportive. helpful, courteous and timely service. Michael provided superior technical support and Deedee was outstanding and very supportive. More

Great and friendly service. Advisor was very helpful. Was in and out in a timely manner and they even washed my car for me when service was completed in and out in a timely manner and they even washed my car for me when service was completed More

Awesome and very professional. Very pleased. I was very comfortable knowing Frank was taking care of my vehicle. I was kept informed of what was going on and needed to be done in a timely manner. comfortable knowing Frank was taking care of my vehicle. I was kept informed of what was going on and needed to be done in a timely manner. More

I’m very happy with my service at Chevrolet. I called that morning to ask if they could repair my headlight on my 2014 Impala and they said yes. I didn’t have a long wait. I was very pleased with my serv that morning to ask if they could repair my headlight on my 2014 Impala and they said yes. I didn’t have a long wait. I was very pleased with my service. More

Great service from the time you arrive until the time your vehicle is finished. Love my sevice advisor Dee Dee. She kept me updated. Awesome! your vehicle is finished. Love my sevice advisor Dee Dee. She kept me updated. Awesome! More