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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
805 Reviews

805 Reviews of Southern Chevrolet - Service Center

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November 07, 2019

Oil Change and Tire Rotation Wonderful and friendly staff. Always eager to help and answer your questions with a smile. My advisor, Ryan was very attentive and knowledgeable and k More

by Dani G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Davidson (service)
Nov 08, 2019 -

Southern Chevrolet responded

Dani, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Hall Chevrolet Chesapeake as your first choice for service!

November 06, 2019

Went to the service department for an oil change and tuneup. Received my vehicle back way sooner than expected. The total bill was also less than expected. More

by E
Recommend Dealer
Yes
Employees Worked With
Eileen Crook
Nov 08, 2019 -

Southern Chevrolet responded

E, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2019

Outstanding service!!!! Came in for a state inspection and my advisor was Deedee rosalinda, she was on point and kept me updated my car was done in less than an hour!!!! More

by CVFD
Recommend Dealer
Yes
Employees Worked With
Deedee rosalinda
Nov 06, 2019 -

Southern Chevrolet responded

Cvfd, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 04, 2019

Had my own parts, needed Hall to remove old part and install new part. Wanted to charge me 1600 for $500 job. Went to other dealer job done $500. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Davidson
Nov 25, 2019 -

Southern Chevrolet responded

Chuck, thank you for your feedback. Our Service Manager, Rick Milton, would like an opportunity to discuss your concerns in more detail. Unfortunately, we are unable to locate contact information for you in our database without your last name. The employee you tagged in this review is no longer with the company. At your convenience, please give Rick a call directly at 757.233.8155 or send us a private message via DealerRater with your preferred contact information and the best time to reach you. Thank you.

Dec 02, 2019 -

Southern Chevrolet responded

Chuck, thank you for your feedback. Our Service Manager, Rick Milton, would like an opportunity to discuss your concerns in more detail. Unfortunately, we are unable to locate contact information for you in our database without your last name. The employee you tagged in this review is no longer with the company. At your convenience, please give Rick a call directly at 757.233.8155 or send us a private message via DealerRater with your preferred contact information and the best time to reach you. Thank you.

October 08, 2019

Hall Chevrolet demonstrates the ultimate in good service. My service advisor DeeDee and of course Wes that takes care of my truck are both fabulous! More

by From the beach
Recommend Dealer
Yes
Employees Worked With
Wes in Service, DeeDee service advisor
Oct 09, 2019 -

Southern Chevrolet responded

Hello, thank you for your great comments about the quality of service our staff provides! We're glad we could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

August 31, 2019

E. Crook...#1 Customer Service!!! I had the BEST example of customer service today at Hall Chevrolet!!! Eileen Crook took SUCH GOOD CARE of me!!! She made me feel valued, appreciated a More

by TooT123MoM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eileen Crook
Sep 06, 2019 -

Southern Chevrolet responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Chevrolet Chesapeake!

July 26, 2019

Great service! Great place to take your car. Mrs. Darla Holbrook in the service department was awesome. Very friendly employee and good prices! I will recommend this More

by Kevin878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jul 26, 2019 -

Southern Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. We look forward to your next service visit! Take care!

July 24, 2019

Excellent Dealer Service This service center is by far the best Chevrolet dealer service center in South Hampton Roads. They perform recommended services quickly and at a reas More

by Carguy1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jul 25, 2019 -

Southern Chevrolet responded

Thank you so much for choosing Hall Chevrolet Chesapeake as your first choice for service! We sincerely value your business and look forward to your next visit. Take care!

July 24, 2019

Hall is Great I have been here multiply times for service. Dee Dee and Darla are great. Today I actually showed up on the wrong day and the still got my truck in to More

by Big Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Dee, Danny Peterson, Steve Harding, Darla Holbrook
Jul 25, 2019 -

Southern Chevrolet responded

Hello, we're glad to hear that we always provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 18, 2019

Exceptional customer service James was excellent with his customer service. He was happy to give me another overview of my new vehicle. He helped me understand my features so I co More

by Ydgary47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan , James Copeland
Jun 19, 2019 -

Southern Chevrolet responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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