Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
1,786 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
Contact Dealership

3353 Western Branch Blvd

Chesapeake, VA

23321

Directions

By Type

Showing 1,786 reviews

August 05, 2026

I was there before opening time but it still took too many hours and I do have a disability. More

by ANITACHPMN
Recommend Dealer
Yes
Employees Worked With
AJ, he was great!
Print
Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

August 02, 2026

Prompt customer service, great hospitality and great work by the mechanics. Overall a good place to have my car serviced, More

by beep731@gmail,com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Kodish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 01, 2026

Nobody that answers the service dept phone knows anything. Service reps don't return calls. My truck was returned to me with missing parts. More

by Moreesejenks78
Recommend Dealer
No
Print
Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for bringing this to our attention, Moreese. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 01, 2026

Called to find out status on vehicle, was on call back for over an hour then decided to go to the dealership for an update. Vehicle was still being serviced which was fine but would have appreciated a cal More

by Adrianl
Recommend Dealer
Yes
Print
Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

July 31, 2026

Good customer service time was a little lengthy but overall the service was great Very helpful More

by lcoltrane0420
Recommend Dealer
Yes
Print
Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 30, 2026

Scheduling the appointment, checking in and the time it took was all good. Good customer service. More

by DCANTERBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Kodish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 29, 2026

The check in process went smoothly and all the staff were cordial. I got there a little early and they took my vehicle back. The process was quicker than last visit but still took a while for an oil change a More

by cleve.butts
Recommend Dealer
Yes
Print
Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

July 29, 2026

Didn't have a update between the 5th of July to the 27th even after multiple calls More

by Ccorona3
Recommend Dealer
No
Employees Worked With
Don't remember the name
Print
Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 29, 2026

Fixed the discrepancy in a timely and professional way. Josh made the whole experience great. More

by THEATHNCFS
Recommend Dealer
Yes
Employees Worked With
Josh
Print
Aug 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 25, 2026

They told me 2 days and it took 3 wks with NO communication. Until the car was ready and then they told me there was more issues. More

by mmcmcgill.adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Archie "AJ" Ross
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We value and appreciate your business, Adam. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

1
...
3
4
5
...
179