Archie "AJ" Ross
Archie "AJ" Ross at Southern Chrysler Dodge Jeep RAM Chesapeake

Archie "AJ" Ross

Service Advisor

Southern Chrysler Dodge Jeep RAM Chesapeake

3353 Western Branch Blvd
Chesapeake, VA 23321

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3.9
11 Reviews
3.9

11 Reviews

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11 Reviews of Archie "AJ" Ross

May 09, 2026

Dealership Rating
Employee Rating

I bought my truck in 2014 and have always used this dealership for service. They have always done right by me. My truck is still running great after all these years. More

by Pullen.jeremy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 12, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 15, 2026

Dealership Rating
Employee Rating

When I went to visit I was told by Aj that my car will only take 3 days after i dropped it off at 920 then i also had a appointment for oil change ,after that I was told to wait til Monday when I check on More

by Shareen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Hancock, Joshua Kodish , Steven was asked to speak with wasnt there

Apr 17, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 11, 2026

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Employee Rating

I had a great experience with this dealership. AJ was professional, courteous, and kept me updated throughout the process, which I truly appreciated. From start to finish, I felt very welcomed and More

by callen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bandera

April 04, 2026

Dealership Rating
Employee Rating

They did a great job of start to finish and in a timely manner. I am so grateful More

by ROROJONES55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davonte Corpuz

Apr 09, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 03, 2026

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Employee Rating

AJ was very courteous, knowledgeable and flexible. I appreciated his service and support during the process. More

by Andrae75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bandera

Apr 09, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 26, 2026

Dealership Rating
Employee Rating

Just curious how i go in for a used car inspection that was quoted $280, and i get charged $43.60 in miscellaneous charges? When I ask what those entail im told gloves and whatever else the mechanic needed More

by AFLISSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 28, 2026

Dealership Rating
Employee Rating

Even though they communicate through text message, they weren’t responsive through the text messaging system. I also had to call several times because no one answered the phone. More

by Santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2026

Dealership Rating
Employee Rating

Service member AJ doesn’t call to give updates on my vehicle. I dropped it off two weeks ago and had to call twice each week to get updates. On some of the calls I made other service members representat More

by banegasebas28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 24, 2026

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Employee Rating

Great service, it was easy to schedule and got all my car needed successfully done! More

by Richard Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 05, 2026

Dealership Rating
Employee Rating

The Southern C. D.J.R dealership is an amazing dealership to both purchase a vehicle from and get maintenance work on! More

by KayeHunter22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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