Archie "AJ" Ross

When I went to visit I was told by Aj that my car will only take 3 days after i dropped it off at 920 then i also had a appointment for oil change ,after that I was told to wait til Monday when I check on only take 3 days after i dropped it off at 920 then i also had a appointment for oil change ,after that I was told to wait til Monday when I check on Monday they said wait til Tuesday now I have car back and check engine light Is on push start isn't working anymore. I had lights on but definitely not that and clamps are broken underneath hood they kept mentioning 250 but it was never a issue. Then when I got to register price changed again to 346 I been asking for diagnostic paper still haven't received More

by Shareen Verified Customer Verified Customer

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I had a great experience with this dealership. AJ was professional, courteous, and kept me updated throughout the process, which I truly appreciated. From start to finish, I felt very welcomed and AJ was professional, courteous, and kept me updated throughout the process, which I truly appreciated. From start to finish, I felt very welcomed and confident that my vehicle was in good hands. Excellent customer service all around! More

by callen Verified Customer Verified Customer

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They did a great job of start to finish and in a timely manner. I am so grateful manner. I am so grateful More

by ROROJONES55 Verified Customer Verified Customer

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AJ was very courteous, knowledgeable and flexible. I appreciated his service and support during the process. I appreciated his service and support during the process. More

by Andrae75 Verified Customer Verified Customer

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Just curious how i go in for a used car inspection that was quoted $280, and i get charged $43.60 in miscellaneous charges? When I ask what those entail im told gloves and whatever else the mechanic needed was quoted $280, and i get charged $43.60 in miscellaneous charges? When I ask what those entail im told gloves and whatever else the mechanic needed fixing my vehicle. It was an inspection. $43.60 for gloves? More

by AFLISSER Verified Customer Verified Customer

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Even though they communicate through text message, they weren’t responsive through the text messaging system. I also had to call several times because no one answered the phone. weren’t responsive through the text messaging system. I also had to call several times because no one answered the phone. More

by Santana Verified Customer Verified Customer

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Service member AJ doesn’t call to give updates on my vehicle. I dropped it off two weeks ago and had to call twice each week to get updates. On some of the calls I made other service members representat vehicle. I dropped it off two weeks ago and had to call twice each week to get updates. On some of the calls I made other service members representatives told me that they were going to leave a note on his desk to call me back and he never called back. Awful service from his part never had issues with this dealership until I had AJ as my service representative. More

by banegasebas28 Verified Customer Verified Customer

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Great service, it was easy to schedule and got all my car needed successfully done! needed successfully done! More

by Richard Perez Verified Customer Verified Customer

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The Southern C. D.J.R dealership is an amazing dealership to both purchase a vehicle from and get maintenance work on! D.J.R dealership is an amazing dealership to both purchase a vehicle from and get maintenance work on! More

by KayeHunter22 Verified Customer Verified Customer

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The treatment I received was some of the best customer service that I have received in a long time. service that I have received in a long time. More

by jp_hawk_2000 Verified Customer Verified Customer

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