Archie "AJ" Ross
Archie "AJ" Ross at Southern Chrysler Dodge Jeep RAM Chesapeake

Archie "AJ" Ross

Service Advisor

Southern Chrysler Dodge Jeep RAM Chesapeake

3353 Western Branch Blvd
Chesapeake, VA 23321

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4.2
19 Reviews
4.2

19 Reviews

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19 Reviews of Archie "AJ" Ross

October 16, 2026

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Great place to receive service for our Jeep and Chrysler vehicles! Location is good and not far from our home and everyone is friendly and helpful! More

by DASU21
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Recommend Dealer
Yes
Oct 23, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for sharing your experience! We're pleased to know our location is convenient and that our team was welcoming. We aim to provide reliable service for your Jeep and Chrysler. We hope to see you back soon!

October 12, 2026

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This dealership does a great job. No need to switch. Waiting for a tire sale to see what's available. More

by gthomas350
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Recommend Dealer
Yes
Oct 13, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 22, 2026

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AJ was very professional and courteous! He kept me updated don my vehicles progress, and made sure I understood what was happening behind the scenes. More

by r.angle
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Recommend Dealer
Yes
Sep 23, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We're delighted to know AJ's professionalism and courtesy made a positive impact on your visit. Keeping our guests informed is a key part of our service. We hope to see you again soon!

July 25, 2026

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They told me 2 days and it took 3 wks with NO communication. Until the car was ready and then they told me there was more issues. More

by mmcmcgill.adam
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Recommend Dealer
No
Jul 28, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We value and appreciate your business, Adam. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 10, 2026

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Great service as always! Wouldn’t chose any other dealership. Scheduling service is made so simple. Highly recommended. More

by aab381
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Recommend Dealer
Yes
Jul 10, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Great to have you back with us again!

June 27, 2026

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It is always a wonderful experience taking my vehicle in for service. The advisors are great. They separate what has to be done with what needs to be done soon. They aren’t pushy at all and help you figure More

by olivialindsaygeorge
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Recommend Dealer
Yes
Jul 03, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 31, 2026

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After quick diagnosis of vehicle and with the support of the service team my 2019 Dodge Ram 2500 was as good as new! More

by mfloriano
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Brinkman

Jun 10, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 31, 2026

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I would like to start off by saying that this is one was a pleasure. More

by Tryandseek28
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Recommend Dealer
Yes
Jun 10, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 09, 2026

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I bought my truck in 2014 and have always used this dealership for service. They have always done right by me. My truck is still running great after all these years. More

by Pullen.jeremy
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Recommend Dealer
Yes
May 12, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 15, 2026

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Employee Rating

When I went to visit I was told by Aj that my car will only take 3 days after i dropped it off at 920 then i also had a appointment for oil change ,after that I was told to wait til Monday when I check on More

by Shareen
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Joe Hancock, Joshua Kodish , Steven was asked to speak with wasnt there

Apr 17, 2026

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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