Archie "AJ" Ross
Service Advisor
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
17 Reviews
Write a Review17 Reviews of Archie "AJ" Ross
August 06, 2026
I have been trying for 2 days to speak to supervisor regarding $18 of “miscellaneous charges” on a bill for $100 to have front license plate installed. The total cost was $133 and $18 of that is unexpla regarding $18 of “miscellaneous charges” on a bill for $100 to have front license plate installed. The total cost was $133 and $18 of that is unexplained. More
Other Employees Tagged: Stephen Brinkman , “Pam” and “Ava” (AI receptionist) are frustrating to speak to.
June 27, 2026
It is always a wonderful experience taking my vehicle in for service. The advisors are great. They separate what has to be done with what needs to be done soon. They aren’t pushy at all and help you figure for service. The advisors are great. They separate what has to be done with what needs to be done soon. They aren’t pushy at all and help you figure out what the best action is to do without pressure for doing more expensive repairs to make the repair more expensive. I am thankful for them and the service they provide. More
Other Employees Tagged: Jeff McLawhorn, Jodie Santoro, Joe Hancock, Scott Trevian
May 31, 2026
After quick diagnosis of vehicle and with the support of the service team my 2019 Dodge Ram 2500 was as good as new! the service team my 2019 Dodge Ram 2500 was as good as new! More
Other Employees Tagged: Stephen Brinkman
May 31, 2026
I would like to start off by saying that this is one was a pleasure. a pleasure. More
Other Employees Tagged: Nicole Bandera, Jodie Santoro, Nate Enlow, Heather Prince, Angela Johnson, Jay Tippett, Joshua Kodish, Stephen Brinkman, Scott Trevian
May 09, 2026
I bought my truck in 2014 and have always used this dealership for service. They have always done right by me. My truck is still running great after all these years. dealership for service. They have always done right by me. My truck is still running great after all these years. More
April 15, 2026
When I went to visit I was told by Aj that my car will only take 3 days after i dropped it off at 920 then i also had a appointment for oil change ,after that I was told to wait til Monday when I check on only take 3 days after i dropped it off at 920 then i also had a appointment for oil change ,after that I was told to wait til Monday when I check on Monday they said wait til Tuesday now I have car back and check engine light Is on push start isn't working anymore. I had lights on but definitely not that and clamps are broken underneath hood they kept mentioning 250 but it was never a issue. Then when I got to register price changed again to 346 I been asking for diagnostic paper still haven't received More
Other Employees Tagged: Joe Hancock, Joshua Kodish , Steven was asked to speak with wasnt there
April 11, 2026
I had a great experience with this dealership. AJ was professional, courteous, and kept me updated throughout the process, which I truly appreciated. From start to finish, I felt very welcomed and AJ was professional, courteous, and kept me updated throughout the process, which I truly appreciated. From start to finish, I felt very welcomed and confident that my vehicle was in good hands. Excellent customer service all around! More
Other Employees Tagged: Nicole Bandera
April 04, 2026
They did a great job of start to finish and in a timely manner. I am so grateful manner. I am so grateful More
Other Employees Tagged: Davonte Corpuz

