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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,397 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,397 reviews
December 01, 2025
Nicole was awesome very good communicator and planner. Very impressed that she was able to open the ticket and get the parts ordered in advance so the truck did not have to stay there for over a week. Ver Very impressed that she was able to open the ticket and get the parts ordered in advance so the truck did not have to stay there for over a week. Very dissapointed that the dealership i bought my vehicle at even though it was bought out does not honor the free inspection for life that was guaranteed by the previous dealership name. More
by corydufield
Verified CustomerEmployees Worked With
November 30, 2025
Very good. Friendly and quick. I was able to get multiple recalls remedied in one appointment and the people I spoke with were friendly and helpful. Friendly and quick. I was able to get multiple recalls remedied in one appointment and the people I spoke with were friendly and helpful. More
by Mandyelb
November 30, 2025
Prices too high. They make up services needed that you don't need. They also charge an additional shop charge for gloves, goggles and rags and lubricant used during s They make up services needed that you don't need. They also charge an additional shop charge for gloves, goggles and rags and lubricant used during service and they stopped honoring free oil changes and inspections since it's no longer Hall More
by burwellalfred
Employees Worked With
None
November 30, 2025
Waited on site for 4 hours for a scheduled oil change. That’s ridiculous! I could see if it was a trouble call but for a standard oil change that is unacceptable. That’s ridiculous! I could see if it was a trouble call but for a standard oil change that is unacceptable. More
by darknsyde
Employees Worked With
November 28, 2025
Easy, accommodating, and excellent customer service. I really enjoy how I am made to feel when I utilize this dealership vs using other nearby dealerships for my service. I like consistency and quality, I really enjoy how I am made to feel when I utilize this dealership vs using other nearby dealerships for my service. I like consistency and quality, those are two things I don't like to compromise with when spending money. More
by charcnorris
Employees Worked With
Angela
November 28, 2025
Easy, accommodating, and excellent customer service. I really enjoy how I am made to feel when I utilize this dealership vs using other nearby dealerships for my service. I like consistency and quality, I really enjoy how I am made to feel when I utilize this dealership vs using other nearby dealerships for my service. I like consistency and quality, those are two things I don't like to compromise with when spending money. More
by charcnorris
Employees Worked With
Angela
November 27, 2025
Great customer service however it always takes a while for the service completion. Should not require so many words. for the service completion. Should not require so many words. More
by antjamtre3
Employees Worked With
Other Employees :
Service manager Jerome was great . I got the correct name.however
November 27, 2025
Great service Nichole was great to work with. Timely and facility is clean and net Timely and facility is clean and net More
by jnjmclawhorn91
Employees Worked With
