Southern Chrysler Dodge Jeep Ram Greenbrier

He told me what i needed to do to pass my inspection, and knowledgeably led me through a smooth process to completion. knowledgeably led me through a smooth process to completion. More

Great very nice The people I dealt with were very helpful and answered all my questions and answered all my questions More

Very professional High tech Great waiting room great coffee Fixed all my issues Waiting time is short coffee Fixed all my issues Waiting time is short More

I was initially assured by the service department that the rear window trim recall on my Wagoneer could be completed prior to scheduling. I arrived on Monday and was told it would be done that day, but by the rear window trim recall on my Wagoneer could be completed prior to scheduling. I arrived on Monday and was told it would be done that day, but by Tuesday no work had been completed. I attempted to call the dealership three times Tuesday and five times on Wednesday, December 31, knowing they would be closed the following day for New Year’s, but received no response despite multiple notes on my account. When I called first thing Friday, I was told the recall had been completed late Wednesday and that the delay was due to the recall taking longer than expected. However, when I arrived in person on Friday, after driving an hour...I was given the receipt saying that the recall had never been performed because no remedy or parts were available. This directly contradicted prior assurances that the recall could be completed and the call saying it took longer than expected and that all necessary details were in place. While Emily in the service department was professional and helpful, my experience with the tech and cashier was unsatisfactory. More

good service,knowageable, helpfull, and friendly,work done early, good repore with service people, will come back done early, good repore with service people, will come back More

The service team is wonderful! !! Brian, Alicia(not sure of spelling). are GREAT and the rest of the team does an outstanding job as well. You have a GREAT team.. Thank you for th !! Brian, Alicia(not sure of spelling). are GREAT and the rest of the team does an outstanding job as well. You have a GREAT team.. Thank you for the Splendid SERVICE!!! However, I had the car in 4 times for the same problem.,(the sliding doors). On the 4th try Brian called to tell me it wasn't the doors, it was the front suspension. I don't understand why everything wasn't checked. It could possibly have been found. In the meantime the warranty ran out and I ended paying $1,700 for the work. I would really like for Alex to give me a call and go over this with me. Altogether I probably would not go anywhere else for service or for buying another vehicle. My husband (he passed away 2 years ago) and I have bought every Van that we have bought from Greenbrier. Tony was our go to salesman even for this last van. More

Excellent service on my vehicle Excellent service on my vehicle and fixes it correctly the first time always. Great Technian!! vehicle and fixes it correctly the first time always. Great Technian!! More

Very professional, knowledgeable and courteous The team was very thorough with the diagnostic work and repaired my vehicle promptly and within the repair estimate was very thorough with the diagnostic work and repaired my vehicle promptly and within the repair estimate More

My visit ended in a good note. I took my vehicle in for a state inspection. Upon arriving, Izzy informed me that the wait would be five hours, due to several techs being out with t I took my vehicle in for a state inspection. Upon arriving, Izzy informed me that the wait would be five hours, due to several techs being out with the flu. She asked if I would be leaving the vehicle. I said I would be waiting. She suggestion rescheduling. I declined because I needed the inspection. Thus, I began my five hour wait. An hour or so into my wait, Izzy comes to me bright and bubbly to tell me a tech was able to squeeze me in and my vehicle was conpleted. That made my day! More

Everything was great I went in for a oil change. I was in out in no time. I was in out in no time. More