Southern Chrysler Dodge Jeep Ram Greenbrier

I took my truck in for a diagnosis. They said it would be 1-3 days before I heard back. We didn’t get a diagnosis until 6 business days later. Then it was another 3 days for them to com They said it would be 1-3 days before I heard back. We didn’t get a diagnosis until 6 business days later. Then it was another 3 days for them to complete the repair. On top of that, I called several times to try and get a status update but “all service technicians were unavailable.” I’m not happy with the service I received. On top of that, I brought my truck in to pay for three diagnostics. Each of them being $175. I was willing to pay the money. They only did one of those diagnostics I asked for during the long wait I had. After waiting so long, you would think that all of my problems were at least looked at and taken care of. Kind of laughable actually. 10/10 would not recommend More

The dealership did not perform the services that they said they did on my paperwork. said they did on my paperwork. More

This dealership has always been available by appointment or just drive up. Their service is very good. or just drive up. Their service is very good. More

The dealer did complete the service in a timely manner. The only problem is they charge a lot more than their clearing house that has set the prices. It would be o understandable if it were $30-40 dollars The only problem is they charge a lot more than their clearing house that has set the prices. It would be o understandable if it were $30-40 dollars difference but twice now it has been well over $100 dollars plus over the final price. They don’t call tell you the final price either. They have done this twice now and all they tell me is that is not the price we charge. Why use such a service if that’s not the price!! I will not be back for service until they get this fix and service advisors can tell you the price/ estimate. More

Everything was great! They took me quickly and I had my car within 30 minutes! Top notch, SERVICE! They took me quickly and I had my car within 30 minutes! Top notch, SERVICE! More

Great customer service. They serviced my car in no time! I felt very welcomed there They serviced my car in no time! I felt very welcomed there More

Buying a new car can take a lot of time. The atmosphere at Southern Chrysler Dodge Jeep at Greenbrier was phenomenal. From our salesperson Yahni to all of the staff everyone kept us inform The atmosphere at Southern Chrysler Dodge Jeep at Greenbrier was phenomenal. From our salesperson Yahni to all of the staff everyone kept us informed at where we were in the process. The music they were playing made for a fun time. More

Service was great! They addressed my issues I am satisfied with the service I received. They addressed my issues I am satisfied with the service I received. More

All ways get me in and out. This location is much better than the one out by Suffolk This location is much better than the one out by Suffolk More

They have always treated me with respect and listened to what may be my issue was. Then would get the diagnosis and tell me what the problem was and the reasonable price to get the work done. I have bought what may be my issue was. Then would get the diagnosis and tell me what the problem was and the reasonable price to get the work done. I have bought several vehicles and have only had them do anywork on them. Paul has a good team of writers and an excellant service techs to work behind the scenes. More