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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.3
5,145 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,145 reviews

October 14, 2026

The service was excellent. Due to recent other repairs I could not afford to get the required service done there. More

by arthurbaileyjr1
Recommend Dealer
Yes
Employees Worked With
Carey
October 14, 2026

It was awesome and professional I look forward to my next visit. Keep providing excellent service More

by arthurbaileyjr1
Recommend Dealer
Yes
October 14, 2026

Excellent The service that I was provided was excellent. The staff and everyone make sure the job is doing well. I believe The Mechanic mechanical technicians did a great job. Look forward to seeing you nex More

by arthurbaileyjr1
Recommend Dealer
Yes
October 13, 2026

Dropped off at appointment time, was told it would be about 3 hours. Walking to get lunch and they called at the 1:15 mark. More

by STANGME1
Recommend Dealer
Yes
Oct 14, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Neal, thank you for your kind words! We're pleased that our team exceeded your expectations with a quicker service. Our commitment to quality and reliability is at the heart of what we do. We look forward to your next visit!

October 13, 2026

Refused to fully answer any questions I had about repairs on my vehicle without repeatedly asking and when I would get answers it was not in a timely manner More

by Abbeyparent04
Recommend Dealer
No
Employees Worked With
Barbara
Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Abbey, we regret the issues you encountered with our communication. A manager will reach out to you to address your concerns and reinforce our commitment to transparency and quality service.

October 12, 2026

Simple 15k-mile check, oil change, cabin filter replacement, tire rotation and a minor recall fix to the rear seat belt turned into a 3-hour ordeal. I wasn't a walk in & I stated my plan to wait fo More

by ToyotaNeverAgain
Recommend Dealer
Yes
Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We apologize for the extended wait during your recent visit. We understand how important your time is and are committed to improving our efficiency. Please email us at social@southernchryslerjeepgreenbrier.com with your contact details so we can address this directly.

October 12, 2026

I've called several times never able to get ahold of a service tech. And I'm always told they will recall me back, and yet have not received a call back yet. More

by Joe
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Na
Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Joe, we apologize for the lack of follow-up you've experienced. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information so we can address your concerns directly. We appreciate your feedback and are committed to enhancing our communication.

October 11, 2026

I was presented with a charge for my oil change. This was a first, since my truck was purchased at the dealership. I wished I was told before they did the work. The customer service was terrible. I More

by pastormac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely apologize for the unexpected charge and the service experience you encountered. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will reach out to you directly to address your concerns. We value your long-term loyalty and are committed to improving our service.

October 10, 2026

They each went above and beyond to make sure I was taken care of and understood my new Ram 1500. Outstanding customer service! More

by RREMSING7
Recommend Dealer
Yes
Employees Worked With
Trevor, Joe and Demi
Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 09, 2026

Good communication and service Notified me via text and in person updates. 5 stars Service More

by doctordavelewis
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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