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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
4,906 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 4,907 reviews

February 11, 2024

good and fast The service was good and fast, they don't make any issue just to replace parts More

by skin_acdc
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2024

Great customer service. Not a long wait time as I was quoted. This dealership gets you in & out with no hassle More

by cssimons44
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 11, 2024

Serious lack of two way communication. Serious lack of two way communication, no one answers the phones, no one responds to phone messages. More

by billharrell1
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Murphy
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Bill. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 11, 2024

It was good The service advisor went over what I wanted and got the work done in a few hours. More

by praisejesusfriend
Recommend Dealer
Yes
Employees Worked With
Paul
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

Total professional customer service! As always, total professional customer service from start to finish. Brian Peterson and his kicked it threw the uprights! More

by MoparMan
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 10, 2024

Took a long time together and appointment and it took a week for minor repairs. So far repairs seem to have been done well More

by stern_phx
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 10, 2024

Great place to take your car to. The folks are just very warm and extremely helpful! Highly recommend them to anyone. More

by clementehall54
Recommend Dealer
Yes
Employees Worked With
Barbara and Arielle Extremely nice and professional ladies who go the extra miles to assist me. Praise God for both of them!
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 10, 2024

Quick and easy walk in service for an oil change. Staff was very friendly. App I will definitely return to this location. More

by jeremylargey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

Quick and on time. Was not expecting to be in and out as quick as I was, especially for a Saturday More

by bbyrds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 10, 2024

I told her I was told to see the cashier, she glared at me and said 'yourname'? And then rolled her eyes, as if I should have known that was the information she needed to find my car. I dont work there and More

by jemory54
Recommend Dealer
No
Employees Worked With
The cashier in service department
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Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Jemory54" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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