
Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Service Advisor Paul McManuls is the best and the main reason why I continue to come here. Always strait forward and never pushing anything. Love the fact I can ask him questions and he will always take reason why I continue to come here. Always strait forward and never pushing anything. Love the fact I can ask him questions and he will always take the time to answer them. Top Notch More
Came to pick up my jeep at delivery and the inspection was expired. Service took 5 minutes and had it rectified. was expired. Service took 5 minutes and had it rectified. More
It was good. They got the job done and was very very polite and professional They got the job done and was very very polite and professional More
Very professional and friendly service also very good attitude of the employees and easy to have conversation with and to be able to come up and work with a budget with that dealership and the employee i attitude of the employees and easy to have conversation with and to be able to come up and work with a budget with that dealership and the employee is there More
All they care about is the payment. Customer waits and gets silly excuses. Go Pepboys…. Customer waits and gets silly excuses. Go Pepboys…. More
1) the reminder/confirmation text included an old address where they no longer handle customers. “For Dodge/Ram : 1717 S Military Hwy, Chesapeake, VA 23320” 2) when I pulled up to the service department I where they no longer handle customers. “For Dodge/Ram : 1717 S Military Hwy, Chesapeake, VA 23320” 2) when I pulled up to the service department I got in line for the only employee there. Turns out she was just for express and pointed to another advisor after rudoey explaining to me that was not her job and she only does Express check ins. 3) I waited for 1:45 before the cashier called me up, dance me my keys, and said I was good. I had to read the report to see what happened. Only the parking sensor was diagnosed and they had to order the part. They did not change the oil like I had scheduled and verified at check in. I told the advisor who then apologized and promised it would be quick. I waited again for another hour. 4) when I asked about the sensor repair, I was told it would take at least one full day and they had no loaner vehicles available. 5) this is a brand new truck with 6k miles and shouldn’t have any issues nor should I have an issue getting a loaner at the dealership I purchased the truck at two months earlier. The “free” oil change ended up costing me 3hrs of my time and was not worth it at all. More
Great customer service n timing is great also. Clean device department n waiting area. Thank you Clean device department n waiting area. Thank you More
The service was great they were very helpful even though it was a struggle they helped me get a new key. it was a struggle they helped me get a new key. More
I wouldn’t recommend a dealership because I was told one thing about the return of my vehicle and I received something differentelse also had a fuel pump replaced, and I was not returning the amount of gas thing about the return of my vehicle and I received something differentelse also had a fuel pump replaced, and I was not returning the amount of gas that I had in my fuel tank More