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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,647 Reviews

2,647 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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May 21, 2025

Staff was very Friendly and professional. Knowledgeable - explained what was needed to ensure the life of my vehicle is not shortened. More

by LKENNEDY54549333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Peace! I would recommend this service center to all Chrysler owners,they’re quick, and knowledgeable about your service needs.I was in on Mother’s Day’ weeke More

by zbsmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Every time I bring my 2025 Ram in for service I am met with a completely rude staff with attitudes towards customers as if they don’t wanna be there. I did not buy my truck through this dealership but it More

by brennan.guenzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily, and one other employee in service.
May 18, 2025

Had side airbags fixed due to a recall. Tech didn't use gloves and left grease and black marks on headliner and sun visors. More

by blake.ballensky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Good experience. Very satisfied and will continue to come back for service and possibly sales. More

by midcenturymac13
Recommend Dealer
Yes
Employees Worked With
Paperwork is in my car and I don't remember her name.
May 18, 2025

Very nice and pleasant They set me up in the lounge and made sure that I was comfortable and provided coffee water and snacks. More

by EDUCATOR_36
Recommend Dealer
Yes
May 16, 2025

Billy Repine was great and set us up with 4 new tires after Carolina DJC screwed us on our warranty for wheel and tires. Also got an alignment done. Will defiantly be coming back for service! l More

by Garrett Clower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Repine
May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2025

Excellent service, professional agents, fast service, nice waiting room,,very informative, I'll be back. More

by arlenejones54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Made appointment for state inspection but upon arrival noticed I also needed a oil change, Emily was able to get me in for both and the wait time was short More

by gbodkins
Recommend Dealer
Yes
Employees Worked With
Emily
May 15, 2025

Service was ok. A detailed explanation would've been helpful. I wasn't informed when vehicle was ready and had to call multiple times to get info. More

by thomas.winders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thomas. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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