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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.2
1,886 Reviews

1,886 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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June 29, 2018

Great service Thank you very much for your service It was awesome I recommend this to anyone who needs repair work or service work. It was a real pleasure working w More

by LARRYRICHWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mcmanuels
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for writing about your visit with us! I am happy to hear that Paul And our service team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Excellent I got to the dealership about five minutes after closing time and went to the wrong department. Then had to make my way to the correct bay about ten m More

by TAMIMUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but he was the gentleman who took my keys from me. There was a second gentleman at the oil change bay. Both of them were nice, discussed my vehicle with me and I was very pleased.
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the feedback, Tamimu! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Great customer service from the service rep--Paul Paul was extremely helpful with our service questions and needs. He checked to see if there were any recalls and software updates. H discovered an up More

by TELECOMGUY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for leaving us this great review! We are very happy to hear that Paul could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Service at Southern Jeep Chesapeake Mr. Lamont Berry is a Pro. As a Service adviser with both technical and "people" skills, he makes every service visit a positive experience. When yo More

by MITCHELL.GERALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Lamont Berry
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for writing about your visit with us! I am happy to hear that Lamont was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Great customer service! My service advisor Lamont is awesome. He always greets me with a smile and makes sure I have a ride to work or home. I walked out to my vechile and no More

by GMBATOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the awesome feedback! You're right, Lamont is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

VEHICLE MAINTENANCE The service rep were very nice and polite, even gave us a rental while they worked on our vehicle - great-exceptional service here. I highly recommend More

by JOHNNY2940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ailstock
Jul 04, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

General maint. They always provide good service and recommendations and suggestion to the type of work that is needed on my car. Look forward to my next visit. More

by ONETIM32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 04, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Southern Chrysler Jeep. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Great service Had several problems with my vehicle, One which required some major engine tear down. Southern diagnosed the problems, and did a great job getting me More

by WISHART1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McManuels, Franco Meyers, and all the technicians that did the work whose names I don't know
Jul 04, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

April 17, 2018

Customer Service Great experience. Good service. Service dept. does good with the customer. This is my choice for repair work and oil change. Timely for the most part. More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express oil change. Attendent great service and nice. Helpful
Apr 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Sandy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Southern Chrysler Jeep! If there is anything else we can do for you, please feel free to give us a call. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

April 16, 2018

Great service! Fast, efficient, friendly! Service staff, advisors, technicians and cashiers all provide outstanding customer service. Southern Chrysler Jeep Greenb More

by Robert Conyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department.
Apr 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Robert, thank you for stopping by to leave this incredible review. Our staff prides itself on providing fast, efficient, and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Please give us a call if you have any further questions! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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