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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,749 Reviews

2,749 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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February 17, 2025

I was not notified timely to get my car When I did get a response to my inquiries it was accusing and written in all caps. Very unprofessional attitude. Bothe is person interactions dropping off and putt More

by msjtdriscoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some girl that wears a cap. The check out lady too
February 17, 2025

Awesome place to purchase a vehicle! !! Tyrone Houston was a great salesman. Please visit, you won't regret it! More

by cassidylashica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Clark
February 17, 2025

Poor service . .No communication between service advisor and customer..Every one was really moody!! Bad experience !!! More

by bernardw0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

The staff was very friendly, the service was very quick and the waiting room was very nice! More

by Kelly Pruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mcmanuels was very knowledgeable and very friendly and helpful!, Allison Humphries, Jordan Cabral
February 17, 2025

The manager was awesome, but the service provider was not responsive to my calls or text More

by normb7741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

The service writer did a great and very informative. I would go there again. Great service department More

by reddrum50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Great experience, one day to get an appointment, dropped car next day, car fixed and returned the same day. This was for major mechanical repairs. More

by ebchba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
February 14, 2025

Dealer misdiagnosed an oil leak and refused to own up to it and charge me pull price to fix the actual leaks , cost me $1,700 for their mistake . This was a week after $3600 in repairs were done, including More

by corygoulette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
February 14, 2025

The service staff is doing an excellent job on the middle of a major dealership renovation. The Lead Servic Adviisor (Paul McManueld) exceptional and ther others do great work. More

by Corjam35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Service writers talked down to like you are a kids. Customer service from them was lacking. Try to be more happy when talking to customers. Especially when you charge outrageous prices such as an oil More

by kevin.duryea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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