Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,775 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Great service very knowledgeable and trustworthy to say the least. I appreciate the text updates to include short videos of. my car in the air being worked on. the least. I appreciate the text updates to include short videos of. my car in the air being worked on. More
Poor customer service. Made an appointment a week ahead for 740 am the next week dropped vehicle off the day before when I arrived a 500 pm the vehicle was in the shop bei Made an appointment a week ahead for 740 am the next week dropped vehicle off the day before when I arrived a 500 pm the vehicle was in the shop being worked on and they did not have all the part to finish it. When I told them I was not happy they told me appointments were for their convience. They would not say why the parts had not been ordered or why I had not been told. More
It was great service. They were very helpful Especially answering my questions. And very respectful They were very helpful Especially answering my questions. And very respectful More
They always do a great job! THANK YOU for you service. Will be back again. THANK YOU for you service. Will be back again. More
My Jeep broke dow less than 2 weeks after bringing it in for a recall on a battery repair. I left it at the dealership to find out what is wrong. Get told its the battery but no time estimate on when it’ll for a recall on a battery repair. I left it at the dealership to find out what is wrong. Get told its the battery but no time estimate on when it’ll be repaired. Asked for a rental and got a maybe but they need to talk to someone. Been over a week and have heard nothing even though have tried calling. My wife & I have purchased multiple vehicles from Southern but this is the last. Tired of being treated like I’m doing them a favor by purchasing a vehicle. More
Dirty lost it’s look showroom boarded off doesn’t look like I’ll be going back to have my vehicle service. The technician was very good like I’ll be going back to have my vehicle service. The technician was very good More
Initial interaction was rough, but once we got past, that service was fast and sufficient. service was fast and sufficient. More
Thank you for your assistance and will see you on my next visit. Ms. Brown visit. Ms. Brown More
The team was very friendly and did a great job keeping me informed of the status of my vehicle. informed of the status of my vehicle. More