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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,696 Reviews
Call Service Center (757) 424-4600

2,696 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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May 18, 2025

Good experience. Very satisfied and will continue to come back for service and possibly sales. More

by midcenturymac13
Recommend Dealer
Yes
Employees Worked With
Paperwork is in my car and I don't remember her name.
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May 16, 2025

Excellent service, professional agents, fast service, nice waiting room,,very informative, I'll be back. More

by arlenejones54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025

Billy Repine was great and set us up with 4 new tires after Carolina DJC screwed us on our warranty for wheel and tires. Also got an alignment done. Will defiantly be coming back for service! l More

by Garrett Clower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Repine
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May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2025

Made appointment for state inspection but upon arrival noticed I also needed a oil change, Emily was able to get me in for both and the wait time was short More

by gbodkins
Recommend Dealer
Yes
Employees Worked With
Emily
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May 15, 2025

Paul's very respectful always and listens to anything I have may have a concern with. He makes suggestions for things that need to be done in the future. It keeps me informed of all of the work that's goin More

by KOUNTRYKRK
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
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May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 15, 2025

Service was ok. A detailed explanation would've been helpful. I wasn't informed when vehicle was ready and had to call multiple times to get info. More

by thomas.winders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thomas. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 15, 2025

Came in for an inspection. Every one was professional and friendly. Fairly quick. I will definitely be back. More

by debbiekhurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 14, 2025

Worst service I've ever had. No one seemed to know what was going on with delay. More

by GJWHITT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 14, 2025

Billy Repine was phenomenal. He truly took his time to explain what had been done to my truck and answered all the questions I had. Truly an exceptional manager I highly recommen More

by MICIAHWHAYLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Repine
Report | Print
May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 14, 2025

Brian Thompson was an exceptional Service Advisor and the Service Technician did a fantastic job. Thank you for an amazing experience! More

by MCCOGA78
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
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May 16, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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