Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Service was performed on schedule. Team did an excellent job getting the vehicle in the shop for service and out in a reasonable time. Team did an excellent job getting the vehicle in the shop for service and out in a reasonable time. More
I visited Southern CDJR on 22 October to have LowJack installed and a front license plate bracket. Both items were accomplished in a timely manner. However, I have been promised a 2nd VW (Arteon) smart F installed and a front license plate bracket. Both items were accomplished in a timely manner. However, I have been promised a 2nd VW (Arteon) smart FOB back on 4 Oct when I purchased the vehicle and I am still waiting for this item, this is the reason for a '4, Good' rating for my experience. More
Salesman was great. Couple snafu, glue left on driver's door from stickers, driver side missing floor mat, had to drive to dealership to make lojack appt vs via phone, s Couple snafu, glue left on driver's door from stickers, driver side missing floor mat, had to drive to dealership to make lojack appt vs via phone, service team didn't have a personality, no smiles, good morning etc More
No pressure; fair priced. A good buying experience with a lot of inventory. Would work with them again A good buying experience with a lot of inventory. Would work with them again More
They always prioritize my time and service my vehicles efficiently with a quick turnaround d time. Deal with confidence! efficiently with a quick turnaround d time. Deal with confidence! More
Service department has improved. I had appointment for 10am was completed 10:40 state inspection. This was a great improvement from my July appointment for my charger for an oil cha I had appointment for 10am was completed 10:40 state inspection. This was a great improvement from my July appointment for my charger for an oil change and state inspection. It took over 2 hours and I had an oil leak where they only hand tightened the oil filter. More
Wasted time, had two recalls scheduled only one recognized, oil change wasn't added and time to do recalls was greater than time allowed Online check-in didn't work. recognized, oil change wasn't added and time to do recalls was greater than time allowed Online check-in didn't work. More
Great service and comfort while waiting for the completion of my oil change and inspection. There was no pressure applied about other services that I didn’t have time for and the people all over th completion of my oil change and inspection. There was no pressure applied about other services that I didn’t have time for and the people all over the dealership’s grounds were friendly and engaging when asked questions about products or services. More






















