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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
2,006 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities.
Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience.
Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers!
I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,006 reviews
November 15, 2025
Service was very good and done in a timely manner. I did not get the names of any I met, but I was pleased with the results. I did not get the names of any I met, but I was pleased with the results. More
by catrexler
Verified CustomerEmployees Worked With
November 15, 2025
The person I had the appointment with was very snippy at first. Had a 0900 appt time did not leave until 1145, all I was there for was an oil change. Also was not forthwith or upfront that there was only on first. Had a 0900 appt time did not leave until 1145, all I was there for was an oil change. Also was not forthwith or upfront that there was only one technician for 2500's and above, should have been first words out of her mouth at 0900. More
by aaron.m.march
November 15, 2025
My vehicle sat for 3 days before it was touched. There was no information flow or updates from my service advisor as to why my vehicle hadn’t been started yet. When I would call to get updates no on There was no information flow or updates from my service advisor as to why my vehicle hadn’t been started yet. When I would call to get updates no one could get through to the service department to get an update. I had to physically come in to the service department in person to get an update. I was told all I had to pay was a $100 deductible plus tax, there was a $69 miscellaneous charge that could t be explained. More
by MRANDERSEN05
Employees Worked With
MARGHERITA DIGIACOMO
November 13, 2025
We had the same service issue that we have had many times. It wasn't communicated to the technician accurately so we got a video of him testing a different warning light that wasn't related to our issu times. It wasn't communicated to the technician accurately so we got a video of him testing a different warning light that wasn't related to our issue. I replied to Margherita that this was not the issue. However she never replied back. We didn't hear anything so we called at the very end of the work day to find out the issue wasn't addressed yet the other regular service was done and we could pick up our car. I did not get responses to our messages and our issues were not resolved yet again. More
by JRWCGA04
Employees Worked With
Margherita
