Back

Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,410 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
Contact Dealership

12629 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 2,410 reviews

April 24, 2026

Wonderful communication and timely service They were friendly and answered all my questions . Thank you Kyan and Cleon! More

by CAITLIN.H.STITZ
Recommend Dealer
Yes
Employees Worked With
Kyan and Cleon
April 23, 2026

Came to pick up a rental / loaner vehicle. Staff were very friendly and helpful with paperwork and answering my questions. It was all completed in an efficient and timely manner. More

by NWHAIGH
Recommend Dealer
Yes
April 23, 2026

Very friendly and great service The staff are very friendly and provide great service. Nice, updated facility and customer focused More

by amandahockaday22
Recommend Dealer
Yes
Employees Worked With
Roger
Apr 23, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 22, 2026

Fast and professional! Received great service! The mechanic Antonio was professional. And Service desk (Tim) was very friendly. Spent far less time than I expected!... More

by BEN_HERNANDEZ51
Recommend Dealer
Yes
Employees Worked With
Tim (desk) and Antonio (mechanic)
Apr 23, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 22, 2026

I agreed to the diagnostic which was successfully performed, revealing a faulty cam sensor. This part should’ve been less than $100 with less than one hour of labor. It is literally held in with one More

by WOODYBOSWELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margherita
Apr 23, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for bringing this to our attention, Woody. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 21, 2026

Always the best service. Quick and responsive. I've never had a bad experience with a team member at Southern Jeep NN. More

by spofiveo
Recommend Dealer
Yes
Apr 23, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2026

It was awesome . The best since Pomoco was bought out . I highly recommend this dealership More

by Donna
Recommend Dealer
Yes
Employees Worked With
Margherita
Apr 23, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2026

Great customer service! Answered any questions I had with reassuring information. Completed the service in a timely manner! More

by vanessagomez1216
Recommend Dealer
Yes
Employees Worked With
Roger
Apr 23, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 20, 2026

Attentive, customer focused, knowledgeable, kept me in the loop and made sure I receive a great deal while still getting the necessary services More

by REESE_ANGELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 20, 2026

Timely, reached out to me with updates. Easy to get an appointment, asked if I had any concerns More

by David
Recommend Dealer
Yes
Employees Worked With
Diesel team
Apr 23, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

1
...