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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,541 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, we call it Home! because we treat our customers with highest level of welcoming as if you are at our home! we are your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Please come and see how we love our Customers!
I am Hank Ayaad, the General Manager, you can always email me: Hank.Ayaad@drivingsouthern.com .. welcome to our Home :)
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,541 reviews
August 05, 2018
Darrius Young was very knowledgeable Darrius was very patient with us, due to the fact that we bought one car returned it and bought another that we really like. Thumbs Up. Darrius was very patient with us, due to the fact that we bought one car returned it and bought another that we really like. Thumbs Up. More
by Bobby T
Employees Worked With
Darrius Young, Darrius Young, Rick Gallaer
August 05, 2018
Quick and easy Justin was very helpful with getting us our new vehicle. He helped make the process quick and easy. Thank you very much Justin and Pomoco. Justin was very helpful with getting us our new vehicle. He helped make the process quick and easy. Thank you very much Justin and Pomoco. More
by Scuba76
Employees Worked With
Justin Arnold
August 05, 2018
Good experience Had a good experience I would recommend this dealership to other people like the warranties like the van daughter is happy and I would probably come a Had a good experience I would recommend this dealership to other people like the warranties like the van daughter is happy and I would probably come again More
by Awoods
Employees Worked With
Darrius Young
August 04, 2018
Darrius Young was Amazing I found my 2017 Nissan Juke on the Pomoco website and contacted Darrius Young at the Newport News VA location. He handled the entire transaction and w I found my 2017 Nissan Juke on the Pomoco website and contacted Darrius Young at the Newport News VA location. He handled the entire transaction and was great in every way. The car was located at the Hampton location and he drove me down there to see it and test drive it. I drove it back to the Newport News location. Darrius was very polite and knowledgeable about the car. He went out of his way to make sure everything with the transaction ran smoothly. I highly recommend Darrius as a salesperson at Pomoco. More
by Norma
Employees Worked With
Darrius Young
August 04, 2018
Stay away from Service Dept. Service department is no good, you’re better off using someone off of Craigslist. They will treat you right when you buy but that’s it. Had several re Service department is no good, you’re better off using someone off of Craigslist. They will treat you right when you buy but that’s it. Had several recalls on my vehicles (2) and was not told about them even after both were here for service. 4 days to replace a cracked window. Went in today for another recall. Advisor Jeff Anton sealed the deal for us never returning. I believe we are owed something. Make it right pomoco. Run from here. More
by Jeff1727
Employees Worked With
Jeff Anton
August 04, 2018
Amazing. We had an amazing experience due to Eric, this is the second time we purchased a car from this dealership within four months but this was the best exp We had an amazing experience due to Eric, this is the second time we purchased a car from this dealership within four months but this was the best experience. More
by malchus123
Employees Worked With
Eric Garner
August 02, 2018
Great Overall Sales Experience I ordered a new 2019 Ram Rebel from Pomoco, and the experience was fantastic. My salesman was Kevin Steele, who was very professional, explained al I ordered a new 2019 Ram Rebel from Pomoco, and the experience was fantastic. My salesman was Kevin Steele, who was very professional, explained all that I needed to know, and did not put any pressure on me as a buyer. We worked out the Special Order through a laptop. Forms and procedures were explained clearly to me. The experience from start to finish was just smooth with no hassle or issues. Cindy Borrelli was very friendly as well, and left me with no questions since everything was explained clearly. I would highly recommend Kevin Steele if you are thinking about making a purchase at this dealership. Here you are treated well, and not as another statistic. They gave me a great deal on my truck! I will be doing all my future business through this dealership concerning any repairs or future sales on any Dodge or Ram vehicles. I will also recommend them to all friends and family. More
by TimB2018
Employees Worked With
Cindy Borrelli, Kevin Steele
August 02, 2018
Great Staff to work with I have been going to Pomoco for over 20 years. They have always been friendly and provide great service. They may not get it right every time; however I have been going to Pomoco for over 20 years. They have always been friendly and provide great service. They may not get it right every time; however, they are always there to find solutions and to make an an enjoyable experience. I am always glad to get the assistance from staff and they have not let me down. More
by lthomas2969
Employees Worked With
Cindy Borrelli, Melissa Taylor, RoSean Kemp, Mike Wiseman
July 31, 2018
Need to prioritize role of service/sales over bean counters Great service and sales (Kevin Steele is awesome) but the bean counters in the business office have adversely changed my views. I bought 4 vehicles f Great service and sales (Kevin Steele is awesome) but the bean counters in the business office have adversely changed my views. I bought 4 vehicles from POMOCO and have three serviced there on a routine basis for periodic PMs and oil changes. Yesterday I was charged for a safety inspection which in the past has always been no charge (vehicles range from 3 to 1 year old). When I picked up my inspection refund today because I complained about no notice of the fee in advance when I brought my vehicle in, I was told that they can change the terms of the program I bought into anytime they want without notice. If the bean counters want to undo the goodwill POMOCO has with their awesome service and sales team - they just did. I can choose where to buy my vehicles from because there are other RAM/Jeep dealers in the region. More
by Disappointed123
Employees Worked With
Bobby Bowen
July 31, 2018
Bought a used 2016 Impala from Mark Greenauer at Pocomo Used They had the car in mint condition. Mark was very friendly and worked with the Finance manager to get me 7.7 ,% whereas the best I could get was 11.5 They had the car in mint condition. Mark was very friendly and worked with the Finance manager to get me 7.7 ,% whereas the best I could get was 11.5%.. Paperwork be was easy and I was out the door. Thanks to Mark and Pomoco Used Cars More
by Stevenjl57
Employees Worked With
Mark Greenhauer, Corey Street
