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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
2,556 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities.
Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience.
Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers!
I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,556 reviews
April 22, 2026
I agreed to the diagnostic which was successfully performed, revealing a faulty cam sensor. This part should’ve been less than $100 with less than one hour of labor. It is literally held in with one performed, revealing a faulty cam sensor. This part should’ve been less than $100 with less than one hour of labor. It is literally held in with one 10mm bolt and a plug-in. My initial bill was over $900. I complained about the labor and challenged the price. The labor was reduced by $300. After waiting five hours in the lobby, I again asked what the holdup was. It was at this point. I was advised that the part was not in stock and that their driver was in Richmond. The Service tech offered me a LYFT, which I accepted., And which later returned me to the dealership. The tech then graciously reduced my bill by another 10%, which I believe was still excessively high at close to $600. A repair that should’ve taken 15 minutes after the diagnostic kept me grounded for over six and a half hours with a bill that was twice as much as it should’ve been, Even with the discount. If I had not challenged at all, I would’ve paid another 40%. This is tantamount to fraud. More
by WOODYBOSWELL
Verified CustomerEmployees Worked With
Margherita
April 20, 2026
Attentive, customer focused, knowledgeable, kept me in the loop and made sure I receive a great deal while still getting the necessary services the loop and made sure I receive a great deal while still getting the necessary services More
by REESE_ANGELA
Employees Worked With
April 20, 2026
Service was really quick and done correctly. The lady that checked me in and out was kind of rude or just having a bad morning. The lady that checked me in and out was kind of rude or just having a bad morning. More
by krismanley
Employees Worked With
April 19, 2026
Quick and professional Tim was attentive to my needs he was professional and knowledgeable my service was done in a quick and efficient manner was professional and knowledgeable my service was done in a quick and efficient manner More
by culler.jeff
Employees Worked With
Tim I believe
April 18, 2026
Roger was very pleasant and acknowledged my presence even while he was assisting someone else when I came in. The service done did not take a long time to complete and I was informed about other things that while he was assisting someone else when I came in. The service done did not take a long time to complete and I was informed about other things that need attention and was provided a detailed copy with cost so that I could plan accordingly to complete. I waited in the lobby which I was very impressed with and loved loved the coffee ?? More
by rddavis07
Employees Worked With
Roger Hodges
