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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,528 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, we call it Home! because we treat our customers with highest level of welcoming as if you are at our home! we are your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Please come and see how we love our Customers!
I am Hank Ayaad, the General Manager, you can always email me: Hank.Ayaad@drivingsouthern.com .. welcome to our Home :)
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,528 reviews
February 20, 2025
I feel like they didn’t really give the time for my car problem just ordered the radio to get us out their hair!!!!! The problem wasn’t only the radio, it was the climate it would also cycle through A/C problem just ordered the radio to get us out their hair!!!!! The problem wasn’t only the radio, it was the climate it would also cycle through A/C and heat just like it would cycle through the channels on the radio. Granted it hasn’t done it since the installation of nthe new radio, so I am very hopeful that they made the right choice…. More
by INEZSMITH1
Verified CustomerEmployees Worked With
February 19, 2025
Great customer service they were quick to get my truck in the shop and out. the shop and out. More
by Phoenixraven484
February 19, 2025
Deal was great but payoff of trade-in took 30 days requiring me to pay on two loans to keep credit score up requiring me to pay on two loans to keep credit score up More
by wheeler.evan
Employees Worked With
February 19, 2025
explained the problem, technician solved the problem and explained how it happened and to where to find item in setting for correcting issue. Shanka Bellomy was very helpful and kept me informed as to explained how it happened and to where to find item in setting for correcting issue. Shanka Bellomy was very helpful and kept me informed as to progress and explained to me what the technician did; also showed me where things were in the car settings folders More
by JMGMST
February 19, 2025
My 2020 RAM 1500 engine died at only 68000 miles. Needed a new engine. They worked with me and Chrysler to cover most of the cost to replace it. Wonderful job talking and working with the service rep Needed a new engine. They worked with me and Chrysler to cover most of the cost to replace it. Wonderful job talking and working with the service representative to make replacing the engine more affordable than I could have imagined. I have been taking my vehicles to the Southern family of dealerships in the area for years and always have a good experience with their service and sales teams. More
by Chris Maszaros
February 19, 2025
I greatly appreciated the updated that Jermaine provided me through his texts throughout the day - I was kept updated and he answered all my q me through his texts throughout the day - I was kept updated and he answered all my q More
by Dave
February 19, 2025
Kept me informed about my vehicle, was most satisfied with the level of service. Thank you. with the level of service. Thank you. More
by GCROWDER1
Employees Worked With
February 19, 2025
Great service, they will do all they can finding the car you looking for . Will be back in the future you looking for . Will be back in the future More
by Haoc5881
Employees Worked With
Other Employees :
Shaquan Ragin
February 16, 2025
Dropped off December 24th, took over a month, had it 2 days & returned it, still waiting days & returned it, still waiting More
by seanpdolan71
Employees Worked With
February 16, 2025
Sales person was honest, direct and did not use high pressure tactics and the business office handled purchase professionally. pressure tactics and the business office handled purchase professionally. More
by james.ashmore
