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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,528 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, we call it Home! because we treat our customers with highest level of welcoming as if you are at our home! we are your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Please come and see how we love our Customers!
I am Hank Ayaad, the General Manager, you can always email me: Hank.Ayaad@drivingsouthern.com .. welcome to our Home :)
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,528 reviews
February 15, 2025
Very professional and courteous to me. Jermaine took into consideration what I believe to be the issue with my vehicle and further confirm the issue as well as identifying a related issue Jermaine took into consideration what I believe to be the issue with my vehicle and further confirm the issue as well as identifying a related issue as a result of the initial problem. The respect he gave me in actually listening to me and not being dismissive of me was tremendously appreciated. More
by AHARRI2482
Verified CustomerEmployees Worked With
Jermaine
February 15, 2025
Bait and switch. Tell you one thing and do another. I don't think the guy is experienced. Tell you one thing and do another. I don't think the guy is experienced. More
by SPREZ1954
Employees Worked With
February 15, 2025
Add said sale price 44400, for 13000 in savings, 57800 total price. Subtotal 47972 9828 saving total price. Subtotal 47972 9828 saving More
by whiteysbbq
Employees Worked With
February 14, 2025
Excellent experience in all my dealing with the service department I highly recommend the dealership department I highly recommend the dealership More
by JFRESCHORN
February 11, 2025
My state inspection was out of date and I needed and oil change (I work on base and they can deny you access with an expired state inspection). I showed-up Monday morning at 7:00 without and appointment. Ms change (I work on base and they can deny you access with an expired state inspection). I showed-up Monday morning at 7:00 without and appointment. Ms. Trakiya Feaster greeted me as I pulled up and said she would take care of me. She was super pleasant and had a great big smile, the kind that makes a person feel like they are the most important in the world. She asked if I would be waiting and when I told her yes, that I had an ill child at home to get back to (sister in-law) was with him, she said she would get me taken care of quickly. The waiting room was clean and well furnished. Before I knew it, Ms. Feaster told me my truck was ready - only and hour and 15 minutes later! She also scheduled an appointment for a recall on my truck and an appointment for my next oil change. It was a great experience and it was all because of Ms. Feaster’s people skills and customer service mentality. Thank you! More
by jody
Employees Worked With
Trakiya Feaster
February 11, 2025
I was there on time and was out on time as promised. Service was performed as needed. Service was performed as needed. More
by sternefam2
Employees Worked With
February 11, 2025
Service was good. Wish a car wash was included if the customer wants it like the Mercedes Benz Service do after getting vehicle serviced. Wish a car wash was included if the customer wants it like the Mercedes Benz Service do after getting vehicle serviced. More
by rjrg40
February 10, 2025
Great service! Got scheduled just a couple of days out, fast check in, nice shuttle service and my vehicle was repaired and ready in a matter of hours. Everyone is Got scheduled just a couple of days out, fast check in, nice shuttle service and my vehicle was repaired and ready in a matter of hours. Everyone is very professional, friendly and polite, and the facility is clean and comfortable. More
by JSCHLANK
Employees Worked With
Ty Brown in service is great!
February 10, 2025
Very customer friendly and service oriented, took the time and made me a great deal. time and made me a great deal. More
by Phoenixraven484
