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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,556 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,556 reviews

April 13, 2026

Great ! Great Service at this facility. Service Manager and Team are awesome! Great Service Manager & Great Team service and Checking with the team members A More

by Lady C
Recommend Dealer
Yes
Employees Worked With
Roger
April 13, 2026

Great Service Amazing service with great customer service. Amazing service with great customer service, no issues at all. More

by jacquez.russ01
Recommend Dealer
Yes
Employees Worked With
Timothy
April 12, 2026

From the second I pulled up I felt welcomed and the team was pleased I was there. Far cry from my experiences with Williamsburg Jeep Dealership. More

by joemineff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita
April 12, 2026

Nice service writer. A little expensive for just an oil change however. Did it while I waited More

by captmilks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2026

Rupesh was very helpful and made the experience of purchasing a new car easy. Russell Beach in finance was also very helpful and made it easy to complete the paperwork. More

by JAB22US
Recommend Dealer
Yes
Employees Worked With
Andrew Charles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Charles
April 12, 2026

I believe I was over charged for repairs, vehicle was held for over a week, and overall poor communication from service advisor with status updates regarding what was going on. More

by J.MCDONALD13
Recommend Dealer
No
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2026

Shelley was very sensitive to my questions and concerns. She was great n Top notch service More

by Jamesaedmunds84
Recommend Dealer
Yes
Employees Worked With
Shelley
April 12, 2026

Punctual and completed in a reasonable time. Cost was within the estimate provided when I scheduled the work. More

by WAYNE_HUNLEY
Recommend Dealer
Yes
April 10, 2026

It should NEVER take over 5 hours for oil change and filters I will not be returning to this location for more maintenance More

by rrobertson559
Recommend Dealer
No
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 10, 2026

They fixed my Ram as it had a recall on it. I forgot what the recall was for. More

by George
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
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