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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,818 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, we call it Home! because we treat our customers with highest level of welcoming as if you are at our home! we are your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Please come and see how we love our Customers!
I am Hank Ayaad, the General Manager, you can always email me: Hank.Ayaad@drivingsouthern.com .. welcome to our Home :)
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,818 reviews
August 28, 2025
Shaneka is amazing and has been so helpful, either fitting me in last minute or just being kind. I appreciate you guys having her on your team. fitting me in last minute or just being kind. I appreciate you guys having her on your team. More
by BRANDTMANR
Verified CustomerEmployees Worked With
Shaneka
August 27, 2025
This place is the absolute worst dealership I have ever been, the true representation of “stealership.” The rep gave poor transparency on when the vehicle would be ready. I called the dealership and was fo been, the true representation of “stealership.” The rep gave poor transparency on when the vehicle would be ready. I called the dealership and was forwarded to an automated system that never forwarded me to the rep. They offered a texting service and the rep never responded. After showing up multiple times the rep was acting like he was about to message me but it was clear he didn’t care about my time. They replaced my headlight last year for moisture and lo and behold the replacement headlight had the same issue. They claim it wasn’t replaced last year and wouldn’t cover it under warranty. Do yourself a favor, save your time, money and go somewhere that will take care of you. More
by Jerry.White
Employees Worked With
August 26, 2025
We appreciate awesome, thorough and friendly sevice! I am grateful for this dealership! Thank you! I am grateful for this dealership! Thank you! More
by BULAHMCKELLAR
Employees Worked With
Other Employees :
Mr Lafayette, service manager, was very helpful!
August 25, 2025
I brought my vehicle in to be serviced and they did everything they could to help me and kept me updated on my vehicle. costumer service was amazing everyone had patience and was kind and help explain everything they could to help me and kept me updated on my vehicle. costumer service was amazing everyone had patience and was kind and help explain what was going on and what needed to be done. More
by Aaliyah
Employees Worked With
Trakiya Feaster, cleon,
August 25, 2025
I’ve always been happy with service at this dealer. I’m a repeat customer. All the people I’ve ever dealt with there are very professional and make the car buying experience pleasant. I’m a repeat customer. All the people I’ve ever dealt with there are very professional and make the car buying experience pleasant. More
by MCNEARYJE
August 25, 2025
I will always bring my vehicle to this location for service. The staff are knowledgeable and courteous. I was kept up to date on the status of my vehicle throughout the process. Excellent service. service. The staff are knowledgeable and courteous. I was kept up to date on the status of my vehicle throughout the process. Excellent service. More
by douglaswaldren
August 23, 2025
I always get excellent customer service and support at my Southern dealership. Jermaine and the service team are top notch. I loved the video inspection they sent for me to see under vehicle too! I have alwa Southern dealership. Jermaine and the service team are top notch. I loved the video inspection they sent for me to see under vehicle too! I have always been able to get an appointment that fits my schedule. Keep up the great work. More
by CWILDCAT2003
August 23, 2025
Thank for being so nice you were so helpful. You treated me like I. Knew what I was talking about You treated me like I. Knew what I was talking about More
by JETJACK1
Employees Worked With
August 23, 2025
Very poor communication & customer service. Took 2 months after i bought my car to get it in for an appointment to get it fixed. Did a good job fixing it but the salesman (Indian guy) was terri Took 2 months after i bought my car to get it in for an appointment to get it fixed. Did a good job fixing it but the salesman (Indian guy) was terrible. Highly don't recommend anybody getting help from him. More
by JAYOGDEN16
