Southern Chrysler Dodge Jeep Ram Newport News

I appreciate your great customer service. Everyone. I've interacted with is welcoming and pleasant. Everyone. I've interacted with is welcoming and pleasant. More

gave me my car back and it broke down immediately after them telling me nothing was wrong with it. them telling me nothing was wrong with it. More

They provided excellent service, friendly and had knowledgeable sales associates. Louis provided an excellent buying experience knowledgeable sales associates. Louis provided an excellent buying experience More

Dealer was able to provide service immediately without an appointment. Great service and friendly. Forsure appointment. Great service and friendly. Forsure More

Estuve comunicándome por mucho tiempo e ignoraban mis llamadas. Cuando fui personalmente quedaron en que iban a hacerle una inspección y me entregaron Solo me papel sobre el aceite y mas nada. Pero en cu llamadas. Cuando fui personalmente quedaron en que iban a hacerle una inspección y me entregaron Solo me papel sobre el aceite y mas nada. Pero en cuanto al servicio de aceite y filtro, se siente bien. Excelente trabajo. Gracias. More

I was very pleased with the courtesy, knowledge, and attitude of all of the personnel I had contact with at this dealership. I was very pleased with the deal I got. I highly recommend them. attitude of all of the personnel I had contact with at this dealership. I was very pleased with the deal I got. I highly recommend them. More

Such a great dealership! They are very professional and made sure I had exactly what I wanted. Russ, Alex, John, and Hank all worked tirelessly to make sure I was happy. That They are very professional and made sure I had exactly what I wanted. Russ, Alex, John, and Hank all worked tirelessly to make sure I was happy. That kind of experience is rare these days!! 10/10 recommend More

I just want to say it sure was nice seeing a familiar face from 9 years ago when I purchased my Jeep! When I bought my Jeep it was Pomoco then changed hands two times after that! I was misinformed a face from 9 years ago when I purchased my Jeep! When I bought my Jeep it was Pomoco then changed hands two times after that! I was misinformed about my oil change and it could’ve been disastrous had I not questioned what was going on g on. However it didn’t get to the point of damaging anything. Thank God. I’ve always brought my jeep there for inspections and any maintenance needed. Years past I had a few negligent issues and was very disappointed but I felt a sigh of relief when I reconnected with my former team member. Highly satisfied!😊 More

Great customer service, very knowledgeable ready when it was promised to me, was completed with no call back necessary was promised to me, was completed with no call back necessary More

Really wanted a Ram 2500 they had on the lot. Felt the online price listed was fair. At the dealership I test drove the truck with this dealer's assistant. All was well until this dealer showed u Felt the online price listed was fair. At the dealership I test drove the truck with this dealer's assistant. All was well until this dealer showed up and offered an insulting amount for my trade in and added over $3500 in dealership charges. When I questioned him, his response was its all there online. Okay, well after he asked for my counteroffer and I gave it to him he got my keys, dropped them on the table and said " here is your keys " then walked away. Very rude and not worthy of my business. Found a much better dealer and dealership at Country Chevrolet and was offered 5k more than Southern for my trade with no hidden upcharges. Avoid this dealership if you don't want to get ripped off. Also, the engine for life thing is a joke! Peace. More