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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,616 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, we call it Home! because we treat our customers with highest level of welcoming as if you are at our home! we are your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Please come and see how we love our Customers!
I am Hank Ayaad, the General Manager, you can always email me: Hank.Ayaad@drivingsouthern.com .. welcome to our Home :)
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,616 reviews
June 20, 2025
They are always very pleasant, get my vehicle done in a timely manner and great to work with! timely manner and great to work with! More
by TJBRUNT
Verified CustomerEmployees Worked With
June 20, 2025
did this twice very dissatisied withthis dealership to 17 days to actually get jeep out shop call left message for Frank no return call back either 17 days to actually get jeep out shop call left message for Frank no return call back either More
by josephg23606
Employees Worked With
June 20, 2025
Worse experience I ever had and will never come back. They tried to over charge me for work I didn’t need then lied and said this was said to cover their own butts, they have terrible communication and a They tried to over charge me for work I didn’t need then lied and said this was said to cover their own butts, they have terrible communication and are rude when they get caught up More
by MALCODRAY0
Employees Worked With
Service writer idk
June 20, 2025
1st time at Southern. They are honoring the previous dealership, Checkerd Flags promise for Oil and Filter changes, plus State Inspections for life. The service department They are honoring the previous dealership, Checkerd Flags promise for Oil and Filter changes, plus State Inspections for life. The service department was quick with the vehicle Check In. The vehicle needed the tires rotated, engine oil and filter change and the Annual State Inspection. All work was completed in an hour and a half. So, I was very pleased with the entire experience. More
by pac4mac
Employees Worked With
Forgotten the 2 individuals names.
June 19, 2025
The employees in the front are the highlight of the service side of things. However that's the only positive. service side of things. However that's the only positive. More
by montroykeegan
Employees Worked With
June 19, 2025
Jermaine provided outstanding support in resolving my lighting issue. Not only did he ensure that the problem was addressed thoroughly, but he also conducted a comprehensive inspection to confirm that th lighting issue. Not only did he ensure that the problem was addressed thoroughly, but he also conducted a comprehensive inspection to confirm that the technician had carried out all aspects of the work to the highest standard. I am truly impressed with his professionalism and attention to detail. More
by brent-middleton
Employees Worked With
Jermaine
June 19, 2025
Provided the service that I needed, did not pressure into services that were not needed. services that were not needed. More
by JASON.D.BELL12
Employees Worked With
June 19, 2025
terrible delivery of vechile jeep in shop first 17 days we had it we just got it after 17 days we had it we just got it after 17 days More
by josephg23606
June 18, 2025
I always make an appointment thinking if I get in early I will get out early....not so. It didn't matter if I had one or not I was always the last to receive my car also I was supposed to be receiving update will get out early....not so. It didn't matter if I had one or not I was always the last to receive my car also I was supposed to be receiving updates via text message and again I had an appointment for 7am for recall only message I got was the initial one telling me the basic information my service advisor and so on.So as the day went by mind you I'm at work and waiting I get nothing so now it's almost 5pm I call and ask about my car the person said I've been sending you updates all morning didn't you get them...No so he checks and he had the numbers wrong. So you're texting someone else about my car but to top it all off now you tell me you couldn't do the recall because yall don't have the part.please get it together. More
by SAUSBERRY
