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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,653 Reviews
Welcome to Southern Chrysler Dodge Jeep Ram Newport News, proudly serving drivers in Newport News, Hampton, Yorktown, Williamsburg, Poquoson, Smithfield, Suffolk, and the surrounding Hampton Roads communities. We affectionately call our dealership "Home" because we believe every customer deserves a friendly, transparent, and stress-free car-buying experience from the moment they walk through our doors. As your trusted Chrysler, Dodge, Jeep, and Ram dealership in Newport News, VA, we offer an extensive inventory of the latest new Chrysler, Dodge, Jeep, and Ram vehicles, along with a wide selection of quality pre-owned cars, trucks, and SUVs. Whether you're searching for a rugged Ram truck, an adventurous Jeep SUV, a family-friendly Chrysler, or a performance-driven Dodge, our knowledgeable team is here to help you find the perfect vehicle to fit your lifestyle and budget. Our commitment to our customers extends well beyond the sale. Our experienced finance specialists work with a network of trusted lenders to provide competitive auto loan and lease options, making it easy to drive home in the vehicle you want. We also feature a state-of-the-art service center staffed by factory-trained technicians and a fully stocked Mopar® parts department to help keep your vehicle running at its best for years to come. At Southern Chrysler Dodge Jeep Ram Newport News, we believe in making car shopping as convenient as possible. Our Sales Department is open on the last two Sundays of every month, giving you even more flexibility to shop when it works best for your schedule. Discover why so many drivers throughout Newport News and the Hampton Roads area choose Southern Chrysler Dodge Jeep Ram Newport News for all of their automotive needs. We look forward to welcoming you to our "Home" and providing the exceptional customer service you deserve.
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,653 reviews

August 20, 2026

Sariyah started out communicating well, however during our phone call regarding our use of an MBI claim with Geico the call disconnected and she made no attempts to call back or leave me a text message ex More

by Jenni.delrio
Recommend Dealer
No
Employees Worked With
Sariyah
Aug 21, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Jenni, we sincerely apologize for the communication issues you experienced with Sariyah and the inconvenience it caused. We understand how important timely and accurate information is, and a manager will reach out to you directly to address your concerns. We are committed to improving our service and ensuring a more reliable experience for our valued clients.

August 19, 2026

My experience has been trash every time I go there, since I got my truck in 2022. More

by DWHOKE44
Recommend Dealer
No
Employees Worked With
Margarita
Aug 21, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We're truly sorry for the repeated issues you've encountered with your truck. Please provide your contact information to social@southernchryslerdodgejeepramnewportnews.com so our management can connect with you directly. We are dedicated to improving your experience.

August 19, 2026

Straightforward and fair deal. Great customer service The salesman and the management team were excellent. The financial team was fast courteous and friendly More

by solivanj
Recommend Dealer
Yes
Employees Worked With
Don't remember but the salesman, the financial team and the management team did a great job.
Aug 21, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 19, 2026

Timing was good, Predicted time was accurate And they took good care of my vehicle, clean just like I gave it More

by jds1018
Recommend Dealer
Yes
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 18, 2026

Came for a oil change, I was in and out in about 35 min of showing up for my appointment. More

by mattman1534
Recommend Dealer
Yes
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2026

Went in for a recall and multi point inspection. The recall was taken care of, but I never got a report about the inspection. More

by salvador_25_ruiz
Recommend Dealer
No
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 16, 2026

Tim, Cleon and the Manager of the services department! They all were SPECTACULAR treated me like a customer should be treated! They were very patient and accommodating and they really went above and beyon More

by all4nicolemchristian
Recommend Dealer
Yes
Employees Worked With
Tim, Cleon and the Manager of the services department! They all were SPECTACULAR treated me like a customer should be treated! They were very patient and accommodating and they really went above and beyond! I am so grateful and thankful and happy I will b
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2026

Very friendly, very helpful! Thank you! Service has been great Since Southern took over the Newport News dealership. More

by Jeff P.
Recommend Dealer
Yes
Employees Worked With
Sariyah
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 16, 2026

I made an appointment for a recall for my Jeep. Service took exactly the hour I was promised. Showroom was clean and beverages and snacks were offered. Thank you for the great service. This was my More

by bergiglan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 15, 2026

It was good Roger was courteous, kind, answerd my questions and took care of me. More

by RMANNINO90
Recommend Dealer
Yes
Employees Worked With
Roger hoges
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!