Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Sariyah started out communicating well, however during our phone call regarding our use of an MBI claim with Geico the call disconnected and she made no attempts to call back or leave me a text message ex our phone call regarding our use of an MBI claim with Geico the call disconnected and she made no attempts to call back or leave me a text message explaining what happened. My husband and I had to try to call back to find out what happened, she did not call us back in a timely manner. I had to call a supervisor to see where she was at. Geico also had a hard time contacting her at the number she provided. When I text the number she texted me from she did not answer. When she finally called us with an update on my car she gave me wrong information at first. Sariyah claimed I already picked up my car and then doubled back saying something like oh wait, your deductible for MBI through Geico is $250, I told her I knew and understood that and we'd be there later that day. She was short with me over the phone. At pick up she was cordial however this experience was unprofessional and disappointing. I will not be back. More
Straightforward and fair deal. Great customer service The salesman and the management team were excellent. The financial team was fast courteous and friendly Great customer service The salesman and the management team were excellent. The financial team was fast courteous and friendly More
Tim, Cleon and the Manager of the services department! They all were SPECTACULAR treated me like a customer should be treated! They were very patient and accommodating and they really went above and beyon They all were SPECTACULAR treated me like a customer should be treated! They were very patient and accommodating and they really went above and beyond! I am so grateful and thankful and happy I will be working with them moving forward and looking to purchase my next jeep the Rubicon from the dealership! This has been the best experience I have had with any Jeep Dealership I have dealt with!! More
I made an appointment for a recall for my Jeep. Service took exactly the hour I was promised. Showroom was clean and beverages and snacks were offered. Thank you for the great service. This was my Service took exactly the hour I was promised. Showroom was clean and beverages and snacks were offered. Thank you for the great service. This was my first time to Southern. I have been to this location when it was under a different name and have purchased 7 vehicles. I will consider Southern when I'm ready to purchase again. More





















