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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,732 Reviews
Welcome to Southern Chrysler Dodge Jeep Ram Newport News, proudly serving drivers in Newport News, Hampton, Yorktown, Williamsburg, Poquoson, Smithfield, Suffolk, and the surrounding Hampton Roads communities. We affectionately call our dealership "Home" because we believe every customer deserves a friendly, transparent, and stress-free car-buying experience from the moment they walk through our doors. As your trusted Chrysler, Dodge, Jeep, and Ram dealership in Newport News, VA, we offer an extensive inventory of the latest new Chrysler, Dodge, Jeep, and Ram vehicles, along with a wide selection of quality pre-owned cars, trucks, and SUVs. Whether you're searching for a rugged Ram truck, an adventurous Jeep SUV, a family-friendly Chrysler, or a performance-driven Dodge, our knowledgeable team is here to help you find the perfect vehicle to fit your lifestyle and budget. Our commitment to our customers extends well beyond the sale. Our experienced finance specialists work with a network of trusted lenders to provide competitive auto loan and lease options, making it easy to drive home in the vehicle you want. We also feature a state-of-the-art service center staffed by factory-trained technicians and a fully stocked Mopar® parts department to help keep your vehicle running at its best for years to come. At Southern Chrysler Dodge Jeep Ram Newport News, we believe in making car shopping as convenient as possible. Our Sales Department is open on the last two Sundays of every month, giving you even more flexibility to shop when it works best for your schedule. Discover why so many drivers throughout Newport News and the Hampton Roads area choose Southern Chrysler Dodge Jeep Ram Newport News for all of their automotive needs. We look forward to welcoming you to our "Home" and providing the exceptional customer service you deserve.
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,732 reviews

October 01, 2026

I was afraid to go back to dealership because, last visit Whom served me they were miserable, but Julianna was so truthful, respectful, very kind to me. More

by dream_loverusa
Recommend Dealer
Yes
Employees Worked With
Julianna
Oct 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind review! We're glad Julianna's respectful and truthful approach made your visit enjoyable. We pride ourselves on transparency and quality service. We hope to welcome you back soon!

October 01, 2026

Love the benefits from the dealership. Really thoughtful of my time Would recommend Southern to anyone More

by try2explr
Recommend Dealer
Yes
Oct 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind words! We're glad our dealership's benefits and time management met your expectations. Your recommendation means a lot to us. We aim to provide reliable and quality service always!

September 29, 2026

Everything was well taken care of I had no issues and everything went fine. Excellent More

by george turner64
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Oct 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 29, 2026

Long time customer. Excellent Service. Woul highly recommend a friend and family member. Keep up the good work. More

by dwinn073
Recommend Dealer
Yes
Employees Worked With
MARIGTA
Oct 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 29, 2026

The young man at the service desk was very polite and helpful. And the work was performed in a timely manner More

by sbenav1192
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Oct 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 29, 2026

The receiving areas and the waiting area was very clean and comfortable. Everyone was very polite and friendly. Very helpful. I will definitely go back in the future if needed More

by Pssmith11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 28, 2026

Quick complete an professional Waiting area was clean as well as the drop off area everyone was polite kind an professional More

by culler.jeff
Recommend Dealer
Yes
Sep 29, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 28, 2026

My only issue is that it's very hard to get ahold of someone in service. Once you get someone they can provide good information. Calling 7-8 times before someone actually answers the phone is under par More

by bbiggers340
Recommend Dealer
Yes
Employees Worked With
Rita and Cleon
Sep 29, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We regret the inconvenience you've faced in reaching our service department. Your feedback is valuable, and we're taking steps to address this issue. Thank you for your understanding.

September 28, 2026

Happy with efficient and thorough service. Appreciate the Lyft ride to home and return to dealership. More

by oceanguy_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cupp
Sep 29, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 27, 2026

The floor manager is very observant and has a solid pulse on the organization Good supervisor More

by rapolo84
Recommend Dealer
Yes
Sep 29, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!