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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,457 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,457 reviews

May 09, 2026

It was excellent. It was easy to book an appointment and the service was fast. More

by THURMAN.CAMERON
Recommend Dealer
Yes
May 09, 2026

Adequate and Quick The service was prompt and efficient! Made me say I'm going back to this location when I purchase my next vehicle. More

by ShaketiaTrafton2000
Recommend Dealer
Yes
Employees Worked With
Keith
May 08, 2026

Overall best experience I have had with a dealership. Extremely helpful Took care of me very well More

by JOSEZULAICA25
Recommend Dealer
Yes
Employees Worked With
Justin Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sauer
May 08, 2026

Poor communication, unsupported diagnostic evidence, no images of chaffed wiring. Multiple calls and messages left with service dept. No return call. Issue not fixed. I found problem and fixed. Found camer More

by CWILDCAT2003
Recommend Dealer
No
Employees Worked With
Tim Cupp
May 08, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 08, 2026

As Always the Service Was Outstanding. The Technician was Amazed and went beyond to help me with my issues. Thank You, Thank You!! More

by PAMELADJOHNSON87
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 07, 2026

Good service Very good, excellent,unsurpassed, unequaled,super, fantastic, unbelievable, enjoyable, dependable,friendly,great service Thank you very much More

by wayneboyette15
Recommend Dealer
Yes
Employees Worked With
Roger
May 08, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 07, 2026

Service advisor was great. Got my vehicle in swiftly, and noted recommendations for services coming up but was not pushy. More

by juliusp1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDR
May 08, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 07, 2026

Everyone did their job excellent. I appreciate all the information that was provided. Outstanding service. More

by Danielkeith757
Recommend Dealer
Yes
Employees Worked With
Tim
May 08, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 06, 2026

The dealer was timely. Kyan and Cleon were wonderful. They had great attitudes and always greeted me with a smile. Car was done on time More

by CAITLIN.H.STITZ
Recommend Dealer
Yes
Employees Worked With
Cleon and Kyan
May 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 05, 2026

Good experience. Had exactly what I wanted. Overall great experience Overall great team and awesome atmosphere More

by THEREALSZUMI
Recommend Dealer
Yes
Employees Worked With
Andrew Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Charles
May 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!