Southern Chrysler Dodge Jeep Ram Newport News

Attention to detail was less than desirable for the services performed.multiple trips back to the dealer were needed to solve the issue(s). services performed.multiple trips back to the dealer were needed to solve the issue(s). More

I must confess I'm not a easy person to please. However this team of professionals pool all resources turned over every rock to not only meets my needs and wants. But they they got on the roller co However this team of professionals pool all resources turned over every rock to not only meets my needs and wants. But they they got on the roller coaster of purchases a new vehicle with and road till the end of enjoyment for me as a customer. Up until that day my experience with many dealerships was one surrounded by negativity and disappointment. They change the perception and perspective for me. Just as with any businesses their trying moments and challenges they met them was with class and respect. I only have great things to about my sales team. Please do ask me about any other department. I will always seek this team first for my future purchases. I CAN'T say the same abut the service department. They did make an effort but failed in my eyes. Much respect for Mrs. RUBY and my little brother Josh. Mr.Hank can be proud of the entire sales team. They undstood who I was as person. Lol peace More

The service was excellent and staff so helpful. Lafeyell answered all my concerns about the inspection. Lafeyell answered all my concerns about the inspection. More

I have been buying cars for many years all around the united states. I have never have experienced such a wonderful atmosphere in a dealership. Everyone, even those not involved in the sale was so friend united states. I have never have experienced such a wonderful atmosphere in a dealership. Everyone, even those not involved in the sale was so friendly and smiling. There was never any pressure from anyone about buying. We went there on a Friday to look around and we test drove one truck. We looked at a couple of offers and told them we were going home to think about it. The wife and I went back in Saturday morning and the salesman, sales manager, and the general manager made sure all our questions and concerns were taken care of.they were the reason we bought the vehicle instead of looking elsewhere. Friendly and smiling. Friendliness goes along way. We will tell everyone about Southern More

I arrived early and the team took care of me like true professionals. Good experience. professionals. Good experience. More

Took my vehicle in right away. Worked with warranty company. Finished same day. Great work. Worked with warranty company. Finished same day. Great work. More

Great I had a really great experience, all the staff I came in contact with were really nice and helpful came in contact with were really nice and helpful More

I’ve brought my vehicles to this dealership for 10 years now. The ownership has changed a few times, and Southern has offered the best service on my vehicle as well as customer service to me. I appreciate t now. The ownership has changed a few times, and Southern has offered the best service on my vehicle as well as customer service to me. I appreciate the professionalism and integrity of the service advisors. More

The team at southern did a great job of making sure we knew they valued our business.! Dom, Ramon, and Quentin listened to our requests, accommodated our schedule and answered our many questions.! Russ in knew they valued our business.! Dom, Ramon, and Quentin listened to our requests, accommodated our schedule and answered our many questions.! Russ in Finance was very patient and easy to work with- Explaining every detail. More

Great adherence to thorough diagnosis, original estimate and great friendliness and information from Shaneka Bellamy! and great friendliness and information from Shaneka Bellamy! More