Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The dealership mixed my car with another customer, it did not provide written confirmation of services provided, my app has not been updated to reflect alleged services, and I did not need to sign for my car not provide written confirmation of services provided, my app has not been updated to reflect alleged services, and I did not need to sign for my car at pickup More
I forgot my advisors name at this appt but I think it's Rodger. He went above and beyond our expectations and got us in early. Rodger. He went above and beyond our expectations and got us in early. More
The service department is pretty efficient and relatively quick. Margarita is always pleasant and has a sense of humor. quick. Margarita is always pleasant and has a sense of humor. More
Superior customer service from everyone In I encountered in service department. They were friendly and they went above and beyond to ensure all was done to my satisfaction. Bravo! That kind of service is so in service department. They were friendly and they went above and beyond to ensure all was done to my satisfaction. Bravo! That kind of service is so rare. More
I had to come to the dealership because my radio screen wasn't working anymore so i went for my diagnosis and at the end of the day i set up a payment plan for the charges. My new radio had to be ordered, wasn't working anymore so i went for my diagnosis and at the end of the day i set up a payment plan for the charges. My new radio had to be ordered, I never got any updates with that, I had to keep calling over and over to find out when it came in. I scheduled another appointment to get my radio replaced and i did not find out until i was picking up my car that i had to pay ANOTHER $300 for labor, I wish i had been given a heads up because i had to set up yet another payment plan. More
Ron (I believe his name was) was pleasant, efficient, and helpful. He told me he would email me the record which was nice since we could not print it yet. helpful. He told me he would email me the record which was nice since we could not print it yet. More
This experience was top notch. Josh, and Bryson did a wonderful job helping me out of a bad negative situation and sending me on the correct path. Alaa Sehwail was awesome as usual Josh, and Bryson did a wonderful job helping me out of a bad negative situation and sending me on the correct path. Alaa Sehwail was awesome as usual she went above and beyond to help me get the right rate and terms. This is my 4th buy though Alaa and Southern Dodge and my business will continue as I feel I have the best possible team assembled. More






















