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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,556 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,556 reviews

April 02, 2026

The dealership mixed my car with another customer, it did not provide written confirmation of services provided, my app has not been updated to reflect alleged services, and I did not need to sign for my car More

by jdixon03
Recommend Dealer
No
Employees Worked With
Timothy
Apr 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 02, 2026

I forgot my advisors name at this appt but I think it's Rodger. He went above and beyond our expectations and got us in early. More

by DANADLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 02, 2026

The service department is pretty efficient and relatively quick. Margarita is always pleasant and has a sense of humor. More

by MELVILLE23602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margherita Digiacomo
Apr 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2026

Superior customer service from everyone In I encountered in service department. They were friendly and they went above and beyond to ensure all was done to my satisfaction. Bravo! That kind of service is so More

by nauticgrrl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hodges, Bryant and Cleon.
Apr 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 01, 2026

He looked into my record to give me the best outcome to an existing issue. More

by Nany Gonzalez
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 01, 2026

Timothy was able to take care of questions with ease. Helpful through and through Great More

by JESSAMYANDMICHAEL
Recommend Dealer
Yes
Employees Worked With
Timothy Cupp
Apr 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2026

I had to come to the dealership because my radio screen wasn't working anymore so i went for my diagnosis and at the end of the day i set up a payment plan for the charges. My new radio had to be ordered, More

by antm243
Recommend Dealer
No
Employees Worked With
Margharita
Apr 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

"Antm243" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 01, 2026

Ron (I believe his name was) was pleasant, efficient, and helpful. He told me he would email me the record which was nice since we could not print it yet. More

by grubbskw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 31, 2026

This experience was top notch. Josh, and Bryson did a wonderful job helping me out of a bad negative situation and sending me on the correct path. Alaa Sehwail was awesome as usual More

by JAMES.BRYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brison Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Biedron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alaa Sehwail
Apr 02, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 31, 2026

Excellent service and communication Staff is always friendly and process my items thru quickly...very happy with everything More

by elizabethsellsrva
Recommend Dealer
Yes
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