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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,556 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,556 reviews

March 17, 2026

Very knowledgeable and professional And keeping me up-to-date at all time meanwhile the service has been performed More

by Echacaldoa16
Recommend Dealer
Yes
Employees Worked With
Timothy cupp
March 17, 2026

Fast and efficient scheduling on the website. Quick service completion. Friendly staff. Nice waiting area. More

by vince.almond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in Service
March 17, 2026

They add extra fees into their "quote". I would definitely recommend taking your vehicle elsewhere. More

by Jjhenneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Ware
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 15, 2026

Every time I take my vehicle up there to get fixed something else ends up broken . At this point I don't want this vehicle any more and I do not recommend southern Chrysler jeep on Jefferson , Newport More

by Faevaracks
Recommend Dealer
No
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 15, 2026

Very happy with the service. Completed all tasks and did the tire pressures as well More

by BRIAN_LOSE1Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 14, 2026

It was great! Roger listened to the issue and it was addressed. Looking forward to getting my truck serviced there in the future. More

by ki.oni5210
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 14, 2026

Took care of all our needs and service and honored our vehicle as being bought from Pomoco, and free oil change... More

by BURCHPERCH
Recommend Dealer
Yes
Employees Worked With
Tim Cupp
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 14, 2026

I made an appointment for a state inspection so I expected a shorter turnaround time than I experienced. More

by KKEITH62
Recommend Dealer
Yes
Employees Worked With
Kyan was great.
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to provide us with this feedback.

March 14, 2026

Made an appt for 8:00am on Thursday so I dropped it off on Wednesday night. My truck didn't get pulled in until 2:00pm which through my whole day off, even the next day because I had to make more arrangeme More

by b_m_watson
Recommend Dealer
No
Employees Worked With
Tim Cupp
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 14, 2026

Took my car in for a recall. On the phone I was told 30-40 min. When I got there it changed to 60-90 min. More

by ETOPPING
Recommend Dealer
Yes
Mar 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We appreciate your feedback and are eager to better your return experience.

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