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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,653 Reviews
Welcome to Southern Chrysler Dodge Jeep Ram Newport News, proudly serving drivers in Newport News, Hampton, Yorktown, Williamsburg, Poquoson, Smithfield, Suffolk, and the surrounding Hampton Roads communities. We affectionately call our dealership "Home" because we believe every customer deserves a friendly, transparent, and stress-free car-buying experience from the moment they walk through our doors. As your trusted Chrysler, Dodge, Jeep, and Ram dealership in Newport News, VA, we offer an extensive inventory of the latest new Chrysler, Dodge, Jeep, and Ram vehicles, along with a wide selection of quality pre-owned cars, trucks, and SUVs. Whether you're searching for a rugged Ram truck, an adventurous Jeep SUV, a family-friendly Chrysler, or a performance-driven Dodge, our knowledgeable team is here to help you find the perfect vehicle to fit your lifestyle and budget. Our commitment to our customers extends well beyond the sale. Our experienced finance specialists work with a network of trusted lenders to provide competitive auto loan and lease options, making it easy to drive home in the vehicle you want. We also feature a state-of-the-art service center staffed by factory-trained technicians and a fully stocked Mopar® parts department to help keep your vehicle running at its best for years to come. At Southern Chrysler Dodge Jeep Ram Newport News, we believe in making car shopping as convenient as possible. Our Sales Department is open on the last two Sundays of every month, giving you even more flexibility to shop when it works best for your schedule. Discover why so many drivers throughout Newport News and the Hampton Roads area choose Southern Chrysler Dodge Jeep Ram Newport News for all of their automotive needs. We look forward to welcoming you to our "Home" and providing the exceptional customer service you deserve.
Contact Dealership

12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,653 reviews

August 15, 2026

Outstanding. They explain the process and made me feel comfortable. We are very happy with the experience and ready to enjoy our new car. More

by tobytek
Recommend Dealer
Yes
Employees Worked With
Christopher Capps and Chris Myers
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 14, 2026

Thanks ? ? Tim was very friendly and informed me on everything that was completed on my truck.I am just very unhappy with my truck More

by Lcookjr49
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to provide us with this feedback.

Aug 19, 2026 -

Lcookjr49 responded

Best I have been taken care of in any service department

Aug 19, 2026 -

Lcookjr49 responded

As long as they take good care of my truck I will continue

August 13, 2026

Went in for oil change but ended up getting a engine filter change as well I gave my jeepnin at 3pm and noone called me I couldn't get in touch with anyone so decide to co.e in at around 540 pm and than More

by viami02
Recommend Dealer
No
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 12, 2026

Shelly at the body shop was very helpful and she kept me posted about my vehicle. People in the service center were very helpful also. Sales personnel were the best. Car buying from them was a breeze. More

by stevensrock.stevens
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Goens-Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 12, 2026

The service check-in process and the people were great (5 Stars). The service was peformed the same day, and shuttle service was speedy and excellent. The only reason I did not give a 5 Star rating was becau More

by alqaqish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't recall name of Service Person
Aug 19, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 10, 2026

Very satisfied with the customer service upon arrival asking what concerns I may have as well the reason im there. They keep me updated with oil change and or what service they are providing. That's why More

by Godot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 08, 2026

Everything was as I hoped took right in offered a ride home which I didn't need and keep me informed along the process More

by dannymcd45
Recommend Dealer
Yes
Employees Worked With
Tim cup
Aug 12, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 08, 2026

Quick and efficient Quick and efficient. An overall positive experience with bo issues from beginning to end. More

by rapolo84
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 12, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 08, 2026

I couldn't remember Roger:s name when I called to set up an appointmeny. When I arrived...naturally..I had been assigned to someone else. Roger accepted my job anyway! I won't forget his name again! All ser More

by rbmallory2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roget
Aug 12, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2026

He is professional and kind. He explained things so I could understand them. He rocks! More

by Pattysdurham
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 12, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!