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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,412 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,412 reviews

April 17, 2026

The service was expedient and I was able to pick up before close. There were no issues. More

by curryshelby69
Recommend Dealer
Yes
Employees Worked With
Margherita
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2026

Technicians were not thorough with repairs. Communication and follow up were poor. After weeks they finally got the job done properly. No quality control after repairs. More

by Bethblack
Recommend Dealer
No
Employees Worked With
Tim and Cleon
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Beth. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 17, 2026

Great Service department was great but your outside warranty company is terrible you should change them More

by dandkj
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We appreciate your feedback and are eager to better your return experience.

April 16, 2026

Kyan Bohac is stellar when it comes to customer service! ! PLEASE GIVE HIM THE TOOLS HE NEEDS TO BE EVEN MORE SUCCESSFUL!!! The computer-based communications to the customer is UNACCEPTABLE! Text messages More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyan Bohac
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to provide us with this feedback, David.

April 16, 2026

I love going there getting my cappuccinos You have some beautiful women working there that's why I like gone More

by Michael
Recommend Dealer
Yes
Employees Worked With
Margarita
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 16, 2026

Margarita was very nice kept in touch through the whole process, but my car issue could not be replecated by the techs so i still habe no idea whats wrong with it. More

by avamswan
Recommend Dealer
Yes
Employees Worked With
Margarita
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to provide us with this feedback.

April 16, 2026

Very friendly people as well helpful Roger 's is a very knowledgeable as well helpful person More

by vajhughes
Recommend Dealer
Yes
Employees Worked With
Roger
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 16, 2026

Timely and professional. While having a delay of an appointment because of a disabled vehicle, the service was provided on the expected timeframe. More

by ksdmk
Recommend Dealer
Yes
Employees Worked With
Roger Hodges
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2026

Everything very positive Oh say can you see by the dawns early light Your welcome ?? More

by DIINGERSOL
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2026

Much better than when I first went last year. Much more efficient and caring about your problems with your vechicle. More

by DAVIDGLOSSON42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!