Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Technicians were not thorough with repairs. Communication and follow up were poor. After weeks they finally got the job done properly. No quality control after repairs. Communication and follow up were poor. After weeks they finally got the job done properly. No quality control after repairs. More
Kyan Bohac is stellar when it comes to customer service! ! PLEASE GIVE HIM THE TOOLS HE NEEDS TO BE EVEN MORE SUCCESSFUL!!! The computer-based communications to the customer is UNACCEPTABLE! Text messages ! PLEASE GIVE HIM THE TOOLS HE NEEDS TO BE EVEN MORE SUCCESSFUL!!! The computer-based communications to the customer is UNACCEPTABLE! Text messages are typed by your Service Representatives but NEVER received by the customer. Southern needs to invest in a reliable communications system enabling quick, solid, correspondence between the Service Representatives and the Customers. If the current system remains with no improvement, Customers will grow weary and find other service centers with better communications. Lose the current system or lose your Customers. More
Margarita was very nice kept in touch through the whole process, but my car issue could not be replecated by the techs so i still habe no idea whats wrong with it. process, but my car issue could not be replecated by the techs so i still habe no idea whats wrong with it. More
Timely and professional. While having a delay of an appointment because of a disabled vehicle, the service was provided on the expected timeframe. While having a delay of an appointment because of a disabled vehicle, the service was provided on the expected timeframe. More
Much better than when I first went last year. Much more efficient and caring about your problems with your vechicle. Much more efficient and caring about your problems with your vechicle. More






















