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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,556 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,556 reviews

March 08, 2026

Margherita and Felix were amazing. They were very understanding of my concerns, very knowledgeable of the broken parts and worked hard to get my repairs done quickly and helped with a More

by djwinslow2182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margherita and Felix
Mar 11, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 07, 2026

Tim went above and beyond to get my car in on short notice. He demonstrated extensive knowledge and provided cost-saving recommendations. He kept me consistently informed about the status of my vehicle More

by VANCE.SMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Mar 11, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2026

Smooth fast and easy , no hiccups and car was ready for pick up within 2 hours of dropping off for oil change More

by cameron35crumpler
Recommend Dealer
Yes
Employees Worked With
Margherita DiGiacomo
Mar 11, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 06, 2026

Had an issue with the oil change, brought it back the next day and they fixed it More

by RGSCHIMPF
Recommend Dealer
Yes
Mar 11, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 06, 2026

Service rep was great to work with. Happy with service. The waiting room was comfortable. More

by FAVRETD
Recommend Dealer
Yes
Mar 11, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 06, 2026

I thought the radiator that was replaced recently by your service department was leaking and he had me drop it off. They reinspected it and tested it and told me it was still functioning properly and to keep More

by CHRISTOPHER.GOGGIL
Recommend Dealer
Yes
Employees Worked With
Tim Cupp
Mar 11, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 06, 2026

Efficient, polite, great customer service. Waiting area was comfortable. The tables are nice to be able to work at when there for long periods of time waiting More

by KATHAT14037
Recommend Dealer
Yes
Employees Worked With
Kyan Bohac
Mar 11, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 06, 2026

Thank you service team for getting me in and out in a timely manner. Great customer service! Sheila More

by WOODSM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 06, 2026

I came in for an oil change and tire rotation. I was met by a nice gentleman who checked my jeep in for service. The wait room was very clean and coffee bar well stocked. Before I knew it I was ro More

by gjcksc
Recommend Dealer
Yes
Mar 11, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 05, 2026

I had a pleasant service manager interaction and the service requested was quickly done with no hiccups or issues. More

by DAVID.RICKEY.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 11, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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