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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,743 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, we call it Home! because we treat our customers with highest level of welcoming as if you are at our home! we are your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Please come and see how we love our Customers!
I am Hank Ayaad, the General Manager, you can always email me: Hank.Ayaad@drivingsouthern.com .. welcome to our Home :)
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,743 reviews
Verified Customer
January 10, 2025
Service was well discussed and dependable . Problems occurred and they were handled to my complete satisfaction Problems occurred and they were handled to my complete satisfaction More
by r_woodfin
Employees Worked With
January 10, 2025
The customer service is not what it used to be. No one offered assistance and one gentleman seemed annoyed that I interrupted his computer time. However, they did service my vehicle in good time. No one offered assistance and one gentleman seemed annoyed that I interrupted his computer time. However, they did service my vehicle in good time. More
by EBADY
Employees Worked With
Can’t remember name
January 10, 2025
I brung my car in for a simple oil Change. They let me leave the lot without my cold air intake properly installed back on. They took the time to record a video to claim it was like that, but They let me leave the lot without my cold air intake properly installed back on. They took the time to record a video to claim it was like that, but didn't take the time to bring it to my attention. Poor customer service, don't care attitudes. More
by ericayogray
Employees Worked With
Service Lady, Black, Short Hair, Not all there.
January 10, 2025
I engaged the service department for an oil change and state inspection. The costly recommended services in no way contributed to my state inspection. My vehicle failed inspection without a clear explanat state inspection. The costly recommended services in no way contributed to my state inspection. My vehicle failed inspection without a clear explanation. The reason listed was not consistent in the paperwork. Needless to say, this dealership has lost my trust. I own both a Jeep and a Dodge and have been loyal to the brand for years. However, I will not, nor can I recommend this dealership to friends and family. More
by Summer Stubbs
Employees Worked With
Service Department
January 09, 2025
A person answered the phone and I was able to make an appointment. I dropped my auto off the night before and got it back by 3 pm the next day. I was able to talk to the mechanic and get all questions an appointment. I dropped my auto off the night before and got it back by 3 pm the next day. I was able to talk to the mechanic and get all questions answered. More
by pattyfsmith56
Employees Worked With
January 09, 2025
Service always does a quality service on my Jeep Gladiator , I trust their workmanship and their waiting guest room is awesome! Gladiator , I trust their workmanship and their waiting guest room is awesome! More
by ERNIERIOS
Employees Worked With
Other Employees :
John Spensieri, Al Flores, Rabih Kassam, Ronald Vega
