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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,653 Reviews
Welcome to Southern Chrysler Dodge Jeep Ram Newport News, proudly serving drivers in Newport News, Hampton, Yorktown, Williamsburg, Poquoson, Smithfield, Suffolk, and the surrounding Hampton Roads communities. We affectionately call our dealership "Home" because we believe every customer deserves a friendly, transparent, and stress-free car-buying experience from the moment they walk through our doors. As your trusted Chrysler, Dodge, Jeep, and Ram dealership in Newport News, VA, we offer an extensive inventory of the latest new Chrysler, Dodge, Jeep, and Ram vehicles, along with a wide selection of quality pre-owned cars, trucks, and SUVs. Whether you're searching for a rugged Ram truck, an adventurous Jeep SUV, a family-friendly Chrysler, or a performance-driven Dodge, our knowledgeable team is here to help you find the perfect vehicle to fit your lifestyle and budget. Our commitment to our customers extends well beyond the sale. Our experienced finance specialists work with a network of trusted lenders to provide competitive auto loan and lease options, making it easy to drive home in the vehicle you want. We also feature a state-of-the-art service center staffed by factory-trained technicians and a fully stocked Mopar® parts department to help keep your vehicle running at its best for years to come. At Southern Chrysler Dodge Jeep Ram Newport News, we believe in making car shopping as convenient as possible. Our Sales Department is open on the last two Sundays of every month, giving you even more flexibility to shop when it works best for your schedule. Discover why so many drivers throughout Newport News and the Hampton Roads area choose Southern Chrysler Dodge Jeep Ram Newport News for all of their automotive needs. We look forward to welcoming you to our "Home" and providing the exceptional customer service you deserve.
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,653 reviews

July 31, 2026

I was impressed with my service advisor Tim Cupp. He reviewed my problem and after shop evaluation he gave me the findings, the repairs required and cost..He kept me informed on progress and upon c More

by ebbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cupp, see earlier comment-excellent service
Aug 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 30, 2026

I was definitely satisfied with the professionalism, kindness, courtesy, and the waiting-time, while I was there!! More

by Nita
Recommend Dealer
Yes
Employees Worked With
The Service Manager was Timothy Cupp!!
Aug 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 30, 2026

Even when my car didn't show as scheduled at first, the attention was excellent since the beginning and the found a solution quickly, so the service was performed on time and with good quality. I am totall More

by JESUSRML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 30, 2026

Excellent service from beginning to end. Fast and efficient, and my Durango is putting like a kitten :) More

by jvilardi
Recommend Dealer
Yes
Employees Worked With
Roger Hodges
Aug 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2026

Service was excellent. Good communication. Reached out to me when he didn't receive my input to proceed with recommendations. More

by BMWALSTON86
Recommend Dealer
Yes
Employees Worked With
Kyan
Aug 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 29, 2026

They called me with the arrival of a part. I dropped off my truck in the morning, I picked it up that afternoon. Nice and smooth. More

by kevgolf
Recommend Dealer
Yes
Employees Worked With
Kyan
Aug 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 29, 2026

Sariyah was great! Very helpful & reassuring! I appreciate all the staff! A bar in the waiting room would be perfect! Wishful thinking but love this place More

by carlthompson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sariyah
Aug 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 29, 2026

Good experience, promptly took my car for inspection and oil change. All personnel were friendly and answered all my questions. More

by dhebva
Recommend Dealer
Yes
Aug 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 28, 2026

Excellent service. Tim is always attentive and thorough... The facility is always clean and staff hospitable. More

by Bethblack
Recommend Dealer
Yes
Employees Worked With
5
Aug 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 28, 2026

I discovered a small issue with my vehicle after a recent service and Kyan identified and corrected it, and had me out the door in 15 minutes. Great work More

by LALAKERS2485
Recommend Dealer
Yes
Employees Worked With
Kyan
Aug 06, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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