Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,654 reviews
Very kind and very professional. I am glad I bought my Jeep Wrangler at Southern because the service is great and the staff is friendly. I am glad I bought my Jeep Wrangler at Southern because the service is great and the staff is friendly. More
When I received the text about the inspection of my vehicle, no one explained to me that I had to accept or deny the services. When I went to ask if my vehicle was ready after I got the text, I was tol vehicle, no one explained to me that I had to accept or deny the services. When I went to ask if my vehicle was ready after I got the text, I was told that they were finishing up and they would come and get me when it was ready. After 45 more minutes I went and asked again and then I was told that I had to confirm or reject the suggested services. I declined the services and I still waited 15 minutes for my vehicle to be brought around, only to discover it was sitting in the bay. I estimate that I waited at least an hour and 15 minutes over the time that I needed to. I find that very disappointing. More
The service department was fast and efficient in diagnosing problems with my vehicle, so far the repairs done are holding up and pricing seems to be fair. diagnosing problems with my vehicle, so far the repairs done are holding up and pricing seems to be fair. More
I was able to schedule appointment in a timely manner. I needed to wait for the service and had a tight schedule to make it to a funeral. Roger went out of his way to make sure service was complete in ple I needed to wait for the service and had a tight schedule to make it to a funeral. Roger went out of his way to make sure service was complete in plenty of time. All vehicle service was completed to my satisfaction. Roger was most courteous in his interactions with me. More
I will say that I can always get my vehicle in quickly for service. I appreciate that. I had a sunshield in window when I did night drop off box. When i picked truck up. Myby drivers side sun visor was pu for service. I appreciate that. I had a sunshield in window when I did night drop off box. When i picked truck up. Myby drivers side sun visor was pulled out of socket. Not sure if related but still aggravating! I fixed it. More





















