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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,654 Reviews
Welcome to Southern Chrysler Dodge Jeep Ram Newport News, proudly serving drivers in Newport News, Hampton, Yorktown, Williamsburg, Poquoson, Smithfield, Suffolk, and the surrounding Hampton Roads communities. We affectionately call our dealership "Home" because we believe every customer deserves a friendly, transparent, and stress-free car-buying experience from the moment they walk through our doors. As your trusted Chrysler, Dodge, Jeep, and Ram dealership in Newport News, VA, we offer an extensive inventory of the latest new Chrysler, Dodge, Jeep, and Ram vehicles, along with a wide selection of quality pre-owned cars, trucks, and SUVs. Whether you're searching for a rugged Ram truck, an adventurous Jeep SUV, a family-friendly Chrysler, or a performance-driven Dodge, our knowledgeable team is here to help you find the perfect vehicle to fit your lifestyle and budget. Our commitment to our customers extends well beyond the sale. Our experienced finance specialists work with a network of trusted lenders to provide competitive auto loan and lease options, making it easy to drive home in the vehicle you want. We also feature a state-of-the-art service center staffed by factory-trained technicians and a fully stocked Mopar® parts department to help keep your vehicle running at its best for years to come. At Southern Chrysler Dodge Jeep Ram Newport News, we believe in making car shopping as convenient as possible. Our Sales Department is open on the last two Sundays of every month, giving you even more flexibility to shop when it works best for your schedule. Discover why so many drivers throughout Newport News and the Hampton Roads area choose Southern Chrysler Dodge Jeep Ram Newport News for all of their automotive needs. We look forward to welcoming you to our "Home" and providing the exceptional customer service you deserve.
Contact Dealership

12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,654 reviews

July 18, 2026

Very kind and very professional. I am glad I bought my Jeep Wrangler at Southern because the service is great and the staff is friendly. More

by chanygary
Recommend Dealer
Yes
Employees Worked With
Don't remember his name in the service department. He was the last one on the end against the wall.
Jul 22, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 17, 2026

Got me in and out on a recall He was pleasant and professional. Overall nice guy! More

by dnittany1
Recommend Dealer
Yes
Employees Worked With
Tim - Service Writer
Jul 22, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 17, 2026

When I received the text about the inspection of my vehicle, no one explained to me that I had to accept or deny the services. When I went to ask if my vehicle was ready after I got the text, I was tol More

by mom4coopster
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i dont know who my tech was
Jul 22, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

"Mom4coopster" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 16, 2026

My concern is it takes so long to get parts for my vehicle it was there for almost a week More

by Douglas
Recommend Dealer
Yes
Employees Worked With
Roger
Jul 22, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We appreciate your feedback and are eager to better your return experience.

July 15, 2026

Fast , professional and polite service writer shop an waiting area always 100 per cent More

by culler.jeff
Recommend Dealer
Yes
Employees Worked With
Nice lady don't remember her name
Jul 15, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 15, 2026

The service department was fast and efficient in diagnosing problems with my vehicle, so far the repairs done are holding up and pricing seems to be fair. More

by brandt224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 14, 2026

The young lady at the offer deals to keep my car running well and I was in and in a timely matter More

by JOYWROGERS
Recommend Dealer
Yes
Jul 14, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 12, 2026

Kyan Bohac was very helpful, polite, & confident with addressing our concerns. Thorough Polite Friendly More

by shinyliberty
Recommend Dealer
Yes
Employees Worked With
Ryan Bohac was very professional & helpful with answering my questions with confidence.
Jul 13, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 11, 2026

I was able to schedule appointment in a timely manner. I needed to wait for the service and had a tight schedule to make it to a funeral. Roger went out of his way to make sure service was complete in ple More

by NVLATTAS
Recommend Dealer
Yes
Employees Worked With
Rodger Hodges
Jul 13, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 09, 2026

I will say that I can always get my vehicle in quickly for service. I appreciate that. I had a sunshield in window when I did night drop off box. When i picked truck up. Myby drivers side sun visor was pu More

by CWILDCAT2003
Recommend Dealer
Yes
Employees Worked With
Tim Cupp
Jul 10, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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