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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,556 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,556 reviews

May 30, 2026

Kyan is wonderful. I take all my vehicles to him. He is polite, always returns calls, and amazing to deal with More

by CAITLIN.H.STITZ
Recommend Dealer
Yes
Employees Worked With
Kyan
Jun 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 30, 2026

Outstanding Support and service! Very Helpful and Honest! I Love My 2019 Dodge Ram 1500 Big Horn Truck! More

by bonsaikitty029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brison Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 30, 2026

Great to work with. Kyan was through and very helpful. I would recommend this dealership. More

by pocockjacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 29, 2026

Easy to schedule, vehicle served as requested, available when promised. Problem appears to have been fixed. More

by Topsider
Recommend Dealer
Yes
Jun 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 29, 2026

Appointment was scheduled weeks in advance only for them to not have the parts on the day of the appointment. More

by BSMITH6215943
Recommend Dealer
No
Jun 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 29, 2026

Excellent, kind, and knowledgeable! !! Tim and the rest of the staff were great and expedient!!! More

by Nita
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 29, 2026

I asked the lady how long it would take. She said 'less than an hour'. I went out after 2 hrs to check and it was ready 5 min later. Then they didn't put my blind spot alerts on and I had to More

by TIM.HANKINSLAW
Recommend Dealer
No
Jun 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

We value and appreciate your business, Tim. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 29, 2026

I just found out that I’m supposed to be getting free oil changes after paying for them for years at this dealer where I bought my car. More

by COOKINGMAMA565
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 29, 2026

I made a Appointment for a oil Change and was told I was the 6th in line. What is the purpose of making an appointment? The result of Making an appointment was a close to a three hour oil change. More

by BENABISEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 28, 2026

I was in and out in less than the time that Kyan said it would take which allowed me to take a mandatory training in a private place at home, instead of a public place. So I was very happy about that!?? More

by jackie4king
Recommend Dealer
Yes
Employees Worked With
Kyan
Jun 01, 2026 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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