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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
572 Reviews

572 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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August 12, 2025

Great Work! My car looked brand new again! Nice customer service team. I’m pleased- More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Eley (Body Shop Team)
August 12, 2025

Shaneka got me scheduled and taken care without any issues! I can’t complain about the service I received! Once my baby was done I received a text message! I love the fact that they stay in contact wit More

by nricks1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaneka Bellomy
August 12, 2025

Fast check in, waiting area is nice, was nice to get the text updates and truck was washed prior to returning it to me More

by rj97flhri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

The work was completed quickly and the warranty items were submitted by Southern. Jermaine Johnson was very polite and helpful and kept me updated on progress. He responded quickly to my text messages an More

by Keith Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
August 11, 2025

The Souhtern group is a great organization to work with Cleon is the reason I have hope in amazing customer service! Stellantis is the worse manufacturer I’ve ever had. Their customer service is the disa More

by louhughes2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Easy to set up appointment and staff were very helpful/friendly. I am so happy to see Southern Dodge take over the Newport News dealership. More

by Jeff P.
Recommend Dealer
Yes
Employees Worked With
Lafeyell Tucker
August 10, 2025

Easy, it's as easy as when I bought it Find no complaints good experience will retur More

by rustyv1976
Recommend Dealer
Yes
Employees Worked With
Service
August 10, 2025

The worst ever never ever want to deal with this place again hate it ug More

by PAULBURRAGE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Very rude was ready to make a deal and they basically said take it or leave it will never go back and have bought 3 vehicles in the past horrible weekend staff working no customer service More

by danberry007
Recommend Dealer
No
Employees Worked With
Manager
August 09, 2025

They did good work and were honest with their prices even on time when their shop caught for and they had to move. More

by PHONKEELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
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