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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.3
2,055 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 818 service reviews

December 06, 2025

Set an appointment for 8am. Didn’t finish until 12pm. Made me late for so many things. Service members act like they don’t wannabe bothered. Won’t be returning. More

by jimmiegerald1982
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Ware
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2025

My service was not complete. Still have issues of the same problem. Now I have to take it back More

by mtlycruester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Ware
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2025

Appointment scheduling was fast and easy. Drop off and pick up was quick and simple. Service personnel were professional and knowledgeable. Highly recommend! More

by genetarver69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
December 05, 2025

Great service department. A bit more pricey than elsewhere but they do a good job. More

by TGDROZDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

Professional polite an knowledgeable staff provided quick an complete service in a timely manner answered all my questions More

by culler.jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

In terms of the repairs made to my vehicle, I am pleased. My experience was not the Jeep standard that I have been accustomed to since 2019. When asking questions relating to the the diagnosis of the issue, More

by iamrodneyjohnson
Recommend Dealer
No
Employees Worked With
Jorge
December 04, 2025

They was polite and I had no problems I would be pleased to bring my car back and have them work on it again More

by Noelsinandoutlandscaping
Recommend Dealer
Yes
December 04, 2025

It was good, I just didn't know where to bring my car so o parked in the front. Also was told when I bought my car that I get free oil change at that location where I bought my car and apparently that's not More

by CAMRYNPITTMAN07
Recommend Dealer
Yes
December 03, 2025

Everyone was friendly and knowledgeable. Service staff were courteous, knowledgeable and accommodating. Sales staff greeted me with a smile and explained all the questions I had about new ve More

by glenn.smith1937
Recommend Dealer
Yes
Employees Worked With
Margherita Digiaco
December 03, 2025

I had a 7:45am appointment. I went to George and he told me it would take an hour and a half, which was almost exactly the duration of the service. I was surprised to hear an oi More

by WHITELILY766
Recommend Dealer
Yes
Employees Worked With
George
1
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