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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.3
2,044 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 807 service reviews

December 02, 2025

I had a three day experience but trying to get my airbags fixed the first day. They just changed a relay and they said it was fixed. I didn't even drive out of the garage and the light was still on. Margarit More

by Michael
Recommend Dealer
Yes
Employees Worked With
Margarita
December 02, 2025

The service representative was very courteous and helpful. I did not like watching the one sided news channel in the lounge. More

by BHARDNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
December 02, 2025

Appreciate the great service and attention to detail. Great facility also. Thank you very much for your time! More

by AJ SRT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ware
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2025

Work completed The work was completed to my satisfaction. Thank you. The work was completed to my satisfaction. I can't say how much I appreciate it. Thank you so much. More

by AJ SRT8
Recommend Dealer
Yes
November 30, 2025

Smooth and high level of care Professional, knowledgeable and the care and pay attention to details More

by THABETRIZK
Recommend Dealer
Yes
Employees Worked With
Margherita DiGiacomo
November 29, 2025

Tim was great customer service very helpful and knowledgeable. I would recommend people to come see Tim for vehicle repairs. More

by beejayalston
Recommend Dealer
Yes
Employees Worked With
Tim
November 29, 2025

No called when repairs were done. No one called me back; I left 2 messages. More

by JCJM3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept. was terrible.
November 29, 2025

Massively overcharged for labor. Refused to work with insurance when I brought documentation. Was charged $250 for 20 minutes of labor. More

by bledderag
Recommend Dealer
No
Employees Worked With
Jermaine
November 28, 2025

Very good, just wish they had not made me wait almost 3 weeks for part to come in. More

by HARRISONHPD
Recommend Dealer
Yes
Employees Worked With
Margarita, I think
November 27, 2025

Efficient & professional They provided great service & was efficient & professional They provided great service & was efficient & professional. My Jeep is riding like it's brand new. More

by Robertadegroat
Recommend Dealer
Yes
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