Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 818 service reviews
Set an appointment for 8am. Didn’t finish until 12pm. Made me late for so many things. Service members act like they don’t wannabe bothered. Won’t be returning. Didn’t finish until 12pm. Made me late for so many things. Service members act like they don’t wannabe bothered. Won’t be returning. More
My service was not complete. Still have issues of the same problem. Now I have to take it back Still have issues of the same problem. Now I have to take it back More
Appointment scheduling was fast and easy. Drop off and pick up was quick and simple. Service personnel were professional and knowledgeable. Highly recommend! Drop off and pick up was quick and simple. Service personnel were professional and knowledgeable. Highly recommend! More
Great service department. A bit more pricey than elsewhere but they do a good job. A bit more pricey than elsewhere but they do a good job. More
Professional polite an knowledgeable staff provided quick an complete service in a timely manner answered all my questions an complete service in a timely manner answered all my questions More
In terms of the repairs made to my vehicle, I am pleased. My experience was not the Jeep standard that I have been accustomed to since 2019. When asking questions relating to the the diagnosis of the issue, My experience was not the Jeep standard that I have been accustomed to since 2019. When asking questions relating to the the diagnosis of the issue, the advisor was abrupt and less than stellar More
It was good, I just didn't know where to bring my car so o parked in the front. Also was told when I bought my car that I get free oil change at that location where I bought my car and apparently that's not o parked in the front. Also was told when I bought my car that I get free oil change at that location where I bought my car and apparently that's not the case I only get two free oil change More
Everyone was friendly and knowledgeable. Service staff were courteous, knowledgeable and accommodating. Sales staff greeted me with a smile and explained all the questions I had about new ve Service staff were courteous, knowledgeable and accommodating. Sales staff greeted me with a smile and explained all the questions I had about new vehicles in the showroom. People sell cars no computers More
I had a 7:45am appointment. I went to George and he told me it would take an hour and a half, which was almost exactly the duration of the service. I was surprised to hear an oi I went to George and he told me it would take an hour and a half, which was almost exactly the duration of the service. I was surprised to hear an oil change and tire rotation would take that long. I expected a multi-point inspection and was not provided one. Maybe your dealership is different, because even though it's my first service, I drove to Kentucky and back already before this service and would have liked to know the condition of things. More






















