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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,984 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities.
Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience.
Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers!
I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 753 service reviews
Verified Customer
November 08, 2025
Truck has been in the service department since May for a manufacturers warranty issue… Truck was misfiring on multiple cylinders and the issue was never corrected… I was told they were going to stop giving manufacturers warranty issue… Truck was misfiring on multiple cylinders and the issue was never corrected… I was told they were going to stop giving me loaner vehicles and that the vehicle was repaired… Took the vehicle home in a very first night the light started flashing on and off and the vehicle sputtered and shut off… Also one of the technicians exceeded 85 miles an hour and my vehicle which can be confirmed by LoJack More
by mjacob0
Employees Worked With
November 07, 2025
Was charged $250 diagnostic fee for a car I bought a month and a half ago from southern auto. I also have warranty on car. They said nothing was wrong eith car. I feel $250 is too much for an hour of wo month and a half ago from southern auto. I also have warranty on car. They said nothing was wrong eith car. I feel $250 is too much for an hour of work. More
by Sharkwmn
Employees Worked With
I called the dealership for some clarification on the charges and have not heard back from anyone
November 07, 2025
Very satisfied. They took the time to show me what exactly the mechanics were seeing during my state inspection. They displayed exemplary customer service skills. They took the time to show me what exactly the mechanics were seeing during my state inspection. They displayed exemplary customer service skills. More
by slocummj
Employees Worked With
Jorge and Jermaine both, were extremely helpful, professional, and knowledgeable.
November 06, 2025
Great Staff was very competent and helpful . Work done promptly and professionally. Uber service on time and professional. Jermaine C is the best service manager I have worked with . Work done promptly and professionally. Uber service on time and professional. Jermaine C is the best service manager I have worked with . More
by Grnjeans
Employees Worked With
Jermaine
