Southern Chrysler Dodge Jeep Ram Greenbrier

Original issue was not repaired and after receiving the vehicle back it proceeded to fault twice on the way home. Returned the jeep to the dealership the next day and the service department took another 4 vehicle back it proceeded to fault twice on the way home. Returned the jeep to the dealership the next day and the service department took another 4 days to find and repair the inital reported fault. Total time at dealership two weeks! Pretty unsatisfactory! More

Originally came in early December with a service air suspension immediately message. This led to a full system check and a compressor and valve block replacement. After getting the jeep back within a we suspension immediately message. This led to a full system check and a compressor and valve block replacement. After getting the jeep back within a week I had the same message flash. Took it back in but there were no stored code. Drove about for another week or so and it happened again. Dropped at the dealer. Now an airbag assembly needed replacing. Long story short almost 7k in repairs later the car is driving about. More

Not happy I spent almost 9k for repairs, and other than the ticking sounds. My car war running better than now. the ticking sounds. My car war running better than now. More

Terrible customer service and no communication on vehicle updates. Took an entire month to service. updates. Took an entire month to service. More

Mike Owen is awesome and thankful for his help and going the extra mile to assist me! the extra mile to assist me! More

Very helpful. Great customer service. Knowledgeable. The express service was able to order what was needed in a timely and friendly manner. Great customer service. Knowledgeable. The express service was able to order what was needed in a timely and friendly manner. More

Service is always top tier I've been going to the dealership for the past 7 years and have always received excellent service dealership for the past 7 years and have always received excellent service More

Service representative was attentive and knowledgeable. Parts department knowledge of product purchase content created a problem, now I have to return to the service department, arrange an appointment, wai Parts department knowledge of product purchase content created a problem, now I have to return to the service department, arrange an appointment, wait and then pay to have a part key coded all because the parts representative mis-represented the part... another $200.00 when it could have been handled much better. Retrain your parts department More

Your AI system is completely awful and never get you to anywhere productive. Finally connected me to someone in service who scheduled an appointment for me only when I showed up there was no appointment. W anywhere productive. Finally connected me to someone in service who scheduled an appointment for me only when I showed up there was no appointment. When I showed up that day a service advisor scheduled me for an appointment later in the week I came back later in the week and they had me down for the wrong appointment and had me dropping off the vehicle when the whole time I had said I was going to be staying with it. So for a simple oil change tire rotation and seat belt recall replacement I sat in your waiting room for 3 hours after two separate visits to your dealership. The whole time the service representatives make you feel as if it's your fault when this was not my fault I had spoken to people at your dealership More

My truck was there for 9 weeks. I don't believe that it was Brian's fault. He did what he could and explained what was happening with shopping. Brian could do better at calling peop I don't believe that it was Brian's fault. He did what he could and explained what was happening with shopping. Brian could do better at calling people back when he says that he will. Bad news does not get better with age. Something has to be done about getting parts that are ordered faster. I can get things ordered on line in a few days, why did it take 7 weeks for parts to arrive. More