Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,161 reviews
They're rude, crude, boisterous, non professional, shouldn't be working with the public. Cannot handle customers explaining problem. She knew more until mechanic talked her down. I busted her on 2 lie shouldn't be working with the public. Cannot handle customers explaining problem. She knew more until mechanic talked her down. I busted her on 2 lies and she turned her back and wouldn't accept my apology to try and smooth over the situation. She was more concerned at being there 7 years than considering the thousands of dollars ive paid over the years that I can pay to someone else. And the blonde advisor needs to mind her business and find a different profession as well! More
They're rude, crude, boisterous, non professional, shouldn't be working with the public. Cannot handle customers explaining problem. She knew more until mechanic talked her down. I busted her on 2 lie shouldn't be working with the public. Cannot handle customers explaining problem. She knew more until mechanic talked her down. I busted her on 2 lies and she turned her back and wouldn't accept my apology to try and smooth over the situation. She was more concerned at being there 7 years than considering the thousands of dollars ive paid over the years that I can pay to someone else. And the blonde advisor needs to mind her business and find a different profession as well! More
I am very happy with the service provided. Everyone is friendly and professional. My car always comes back clean. Everyone is friendly and professional. My car always comes back clean. More
Quality workmanship, Barbara did maintain communication, when requested but was not the leader in keeping the client informed. Stellantis has a logistics system problem being that they do not maintain parts when requested but was not the leader in keeping the client informed. Stellantis has a logistics system problem being that they do not maintain parts availability after 5 years, they depend on aftermarket suppliers, not good for owners who keep and maintain their vehicles for 10-20 years! Service advisor has to be repeatedly asked for quotes, but once you nail them down the cost and work are reasonable and reliable quality. More
People were nice. But like I said, the diagnostics wouldn't complete. And I paid for things that didn't need to be replaced And now i'm having to spend more to fix wha But like I said, the diagnostics wouldn't complete. And I paid for things that didn't need to be replaced And now i'm having to spend more to fix what needs to be fixed More
My experience with this company was exceptional Pam AI schedule my appointment. I dropped it off the night before and they had my vehicle ready at my appointment time which was 11. Awesome job guys. schedule my appointment. I dropped it off the night before and they had my vehicle ready at my appointment time which was 11. Awesome job guys. More
This Dealership is always accommodating and never have to wait very long after check in to get my services completed. to wait very long after check in to get my services completed. More
First, everyone seems disorganized and not really engaged with the customers. The gentleman who showed me to the write-up area was very polite. When I walked in there were 3 young women working with other cu with the customers. The gentleman who showed me to the write-up area was very polite. When I walked in there were 3 young women working with other customers so I just waited. When I was called forward I was asked if I had an appointment. I made it using Pam (get a better AI). I have lifetime oil changes on my Prius which is what I was there for. The young lady typed a few things and asked me to have a seat in the lounge. The atmosphere was very dull. More
I have been waiting 3 weeks for parts ordered. .when they were lost during vehicle service. .when they were lost during vehicle service. More



