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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.2
5,177 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,177 reviews

November 11, 2026

Very difficult to communicate with and after 2 attempts my issue is not resolved I've spent over $1,500 on renting a vehicle while mine was in your shop and now I have to go back again More

by Dave.melton
Recommend Dealer
No
Employees Worked With
Brian in service
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November 11, 2026

The experience was great. Everyone was so nice, from the beginning of my experience to finally driving off your car lot. More

by LOUISWILLIAMSP
Recommend Dealer
Yes
Employees Worked With
Gerald Smith
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November 10, 2026

Did not feel valued as a customer. I felt as though I was annoying her by asking questions. She never called or text concerning my parts status. She did not return my call after actual More

by WARDE1
Recommend Dealer
No
Employees Worked With
Ariel
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Nov 10, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're sorry for the lack of communication and the feeling of being undervalued. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will reach out to you to address these issues. We are committed to providing a better experience for all our Guests.

Nov 10, 2026 -

WARDE1 responded

I've been EXCLUSIVELY getting my vehicle service at your location for over 8 years. I recommended the service department to co-workers as well. I am in the market of a new vehicle and of course my first choice was this location. If you want to provide a better experience start with speaking to your patrons in the waiting area. Many of them were not happy during my visit.

November 10, 2026

I came in for a recall and was also able to get my SUV inspected too! Bonus! More

by JOYCENESS1
Recommend Dealer
Yes
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Nov 10, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind words! We're glad you could take care of both the recall and inspection. Our focus on expertise and reliability ensures a seamless experience. We hope to see you again soon!

November 09, 2026

Worse experience ever. Lied to, 300% parts mark up, and has not returned my calls. Zero More

by POWELLKD68
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several people
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Nov 10, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We regret the inconvenience you've experienced with our service. Your feedback on parts pricing and communication is important to us. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will reach out to you shortly. We aim to uphold transparency and reliability.

November 09, 2026

Good service department. Didn't notify me when the work was completed, but no big deal. No attempt to sell un-needed maintenance. That's huge & rare. More

by meltonlaw
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for sharing your experience! We're glad our service department's honesty made a positive impression. We apologize for not notifying you when the work was done and will work on this. We hope to see you back for future services!

November 08, 2026

First I got an appointment for service and a diagnostic because of a oil leak in my engine and when I dropped the car for the appointment they said I have to wait 3 to 5 days for the diagnostic. I left my More

by mpacheco7527
Recommend Dealer
No
Print
Nov 10, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're truly sorry for the inconvenience you faced with the appointment and the handling of your vehicle. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information so we can address your concerns directly. We are committed to providing reliable and transparent service.

November 06, 2026

Originally came in early December with a service air suspension immediately message. This led to a full system check and a compressor and valve block replacement. After getting the jeep back within a we More

by chiefmac56
Recommend Dealer
Yes
Employees Worked With
Brian
Print
Nov 06, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Gerard, thank you for your feedback. We're sorry for the repeated air suspension issues and the extensive repairs required. A manager will contact you to discuss your experience. We are committed to transparency and quality in our service.

November 06, 2026

Not happy I spent almost 9k for repairs, and other than the ticking sounds. My car war running better than now. More

by ew0202
Recommend Dealer
No
Employees Worked With
Brain Thompson
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Nov 06, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're sorry to hear about your experience with the repairs. We understand your concerns about the ticking sounds and the performance of your vehicle. Please email your contact information to social@southernchryslerjeepgreenbrier.com so our management can reach out to you directly. We are committed to providing quality and reliable service.

November 05, 2026

Terrible customer service and no communication on vehicle updates. Took an entire month to service. More

by Kameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian, 0 stars
Print
Nov 05, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Kameron, we're sorry for the challenges you faced with our service department. The lack of updates and miscommunication are not in line with our standards. A manager will reach out to you to discuss your experience. Thank you for your feedback, and we are committed to making improvements.

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