Southern Chrysler Dodge Jeep Ram Greenbrier

Terrible customer service and no communication on vehicle updates. Took an entire month to service. updates. Took an entire month to service. More

Mike Owen is awesome and thankful for his help and going the extra mile to assist me! the extra mile to assist me! More

Very helpful. Great customer service. Knowledgeable. The express service was able to order what was needed in a timely and friendly manner. Great customer service. Knowledgeable. The express service was able to order what was needed in a timely and friendly manner. More

Service is always top tier I've been going to the dealership for the past 7 years and have always received excellent service dealership for the past 7 years and have always received excellent service More

Service representative was attentive and knowledgeable. Parts department knowledge of product purchase content created a problem, now I have to return to the service department, arrange an appointment, wai Parts department knowledge of product purchase content created a problem, now I have to return to the service department, arrange an appointment, wait and then pay to have a part key coded all because the parts representative mis-represented the part... another $200.00 when it could have been handled much better. Retrain your parts department More

Your AI system is completely awful and never get you to anywhere productive. Finally connected me to someone in service who scheduled an appointment for me only when I showed up there was no appointment. W anywhere productive. Finally connected me to someone in service who scheduled an appointment for me only when I showed up there was no appointment. When I showed up that day a service advisor scheduled me for an appointment later in the week I came back later in the week and they had me down for the wrong appointment and had me dropping off the vehicle when the whole time I had said I was going to be staying with it. So for a simple oil change tire rotation and seat belt recall replacement I sat in your waiting room for 3 hours after two separate visits to your dealership. The whole time the service representatives make you feel as if it's your fault when this was not my fault I had spoken to people at your dealership More

My truck was there for 9 weeks. I don't believe that it was Brian's fault. He did what he could and explained what was happening with shopping. Brian could do better at calling peop I don't believe that it was Brian's fault. He did what he could and explained what was happening with shopping. Brian could do better at calling people back when he says that he will. Bad news does not get better with age. Something has to be done about getting parts that are ordered faster. I can get things ordered on line in a few days, why did it take 7 weeks for parts to arrive. More

People are friendly and courteous. Ensured that my needs and wants were met to my expectations. Ensured that my needs and wants were met to my expectations. More

Excellent She is a excellent caring person who knows what she is doing! The Best!! she is doing! The Best!! More

They're rude, crude, boisterous, non professional, shouldn't be working with the public. Cannot handle customers explaining problem. She knew more until mechanic talked her down. I busted her on 2 lie shouldn't be working with the public. Cannot handle customers explaining problem. She knew more until mechanic talked her down. I busted her on 2 lies and she turned her back and wouldn't accept my apology to try and smooth over the situation. She was more concerned at being there 7 years than considering the thousands of dollars ive paid over the years that I can pay to someone else. And the blonde advisor needs to mind her business and find a different profession as well! More