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Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
5,166 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 5,166 reviews
Verified Customer
November 02, 2026
Service representative was attentive and knowledgeable. Parts department knowledge of product purchase content created a problem, now I have to return to the service department, arrange an appointment, wai Parts department knowledge of product purchase content created a problem, now I have to return to the service department, arrange an appointment, wait and then pay to have a part key coded all because the parts representative mis-represented the part... another $200.00 when it could have been handled much better. Retrain your parts department More
by adreeves1988
Employees Worked With
Barbara
November 02, 2026
Your AI system is completely awful and never get you to anywhere productive. Finally connected me to someone in service who scheduled an appointment for me only when I showed up there was no appointment. W anywhere productive. Finally connected me to someone in service who scheduled an appointment for me only when I showed up there was no appointment. When I showed up that day a service advisor scheduled me for an appointment later in the week I came back later in the week and they had me down for the wrong appointment and had me dropping off the vehicle when the whole time I had said I was going to be staying with it. So for a simple oil change tire rotation and seat belt recall replacement I sat in your waiting room for 3 hours after two separate visits to your dealership. The whole time the service representatives make you feel as if it's your fault when this was not my fault I had spoken to people at your dealership More
by DANUPDX
Employees Worked With
Multiple service reps
November 02, 2026
My truck was there for 9 weeks. I don't believe that it was Brian's fault. He did what he could and explained what was happening with shopping. Brian could do better at calling peop I don't believe that it was Brian's fault. He did what he could and explained what was happening with shopping. Brian could do better at calling people back when he says that he will. Bad news does not get better with age. Something has to be done about getting parts that are ordered faster. I can get things ordered on line in a few days, why did it take 7 weeks for parts to arrive. More
by Retuccm
Employees Worked With
Brian Thompson
November 02, 2026
People are friendly and courteous. Ensured that my needs and wants were met to my expectations. Ensured that my needs and wants were met to my expectations. More
by shanapatton78
October 30, 2026
They're rude, crude, boisterous, non professional, shouldn't be working with the public. Cannot handle customers explaining problem. She knew more until mechanic talked her down. I busted her on 2 lie shouldn't be working with the public. Cannot handle customers explaining problem. She knew more until mechanic talked her down. I busted her on 2 lies and she turned her back and wouldn't accept my apology to try and smooth over the situation. She was more concerned at being there 7 years than considering the thousands of dollars ive paid over the years that I can pay to someone else. And the blonde advisor needs to mind her business and find a different profession as well! More
by Kenwh
Employees Worked With
Barbara
October 29, 2026
I am very happy with the service provided. Everyone is friendly and professional. My car always comes back clean. Everyone is friendly and professional. My car always comes back clean. More
by sewsmart
October 29, 2026
Quality workmanship, Barbara did maintain communication, when requested but was not the leader in keeping the client informed. Stellantis has a logistics system problem being that they do not maintain parts when requested but was not the leader in keeping the client informed. Stellantis has a logistics system problem being that they do not maintain parts availability after 5 years, they depend on aftermarket suppliers, not good for owners who keep and maintain their vehicles for 10-20 years! Service advisor has to be repeatedly asked for quotes, but once you nail them down the cost and work are reasonable and reliable quality. More
by adreeves1988
Employees Worked With
Barbara in Service Department
