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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.3
5,117 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,117 reviews

September 30, 2026

My experience with the dealership entirely was the process took longer than expected. Kevin Jones went above and beyond to make my experience comfortable and communicating with me about everything. A More

by LAKEITHAD38
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
September 29, 2026

I called and made a reservation for a service of my key fob. When I got there, after taking off of work and calling that morning to confirm it would be fixed that day they did not even look at the key fob. More

by norfolklandscaping
Recommend Dealer
Yes
September 27, 2026

The entire staff were friendly and handled me in a professional manner. I was pleasantly surprised! Great experience! Thanks again everyone!! More

by llombardozzi1
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
Sep 29, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 25, 2026

When I bought the car I was told I had to pay for LoJack because it was installed on the vehicle even though I didn't want it. It drained the battery which then caused the comfort screen to short out. Had More

by ryan.christopher.terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Cuellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Ryan, we're sorry to hear about the issues with the LoJack and comfort screen. A manager will contact you to discuss your experience. We are committed to providing quality and transparent service to our guests.

September 25, 2026

They didn't contact me about my vehicle being ready. Then they lost my vehicle. Then they lost the keys. No apology. More

by ssmith183
Recommend Dealer
No
Employees Worked With
Barbara and Brian
Sep 29, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We apologize for the oversight in communication and the mishandling of your vehicle and keys. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and a manager will be in touch to discuss this further. We strive for transparency and reliability, and your feedback is invaluable in helping us improve.

September 25, 2026

Very professional friendly and service was outstanding They was fast with my oil change didn't have to wait long More

by hhmarie82
Recommend Dealer
Yes
Sep 29, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 24, 2026

I am thoroughly disappointed in the service provided, the technician obviously doesn't take pride in their work. I waisted my time not only on one trip but had to go back a second time. The only good thing More

by jdunham26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 24, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We apologize for the dissatisfaction with our service and the inconvenience of multiple visits. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information so we can address your concerns directly

September 24, 2026

Trevor was knowledgeable and able to explain the process and vehicle details clearly. He was friendly and informative More

by CASTROGARCIA.0215
Recommend Dealer
Yes
Employees Worked With
Trevor
Sep 24, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 23, 2026

I made an appointment for some work on my car. I was told it would be up to 5 days before anyone could even look at it. What's the point of making an appointment if I can't get anything done at th More

by ryanshope2bboys
Recommend Dealer
No
Sep 24, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We apologize for the inconvenience you experienced with the scheduling of your vehicle service. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and a manager will reach out directly to discuss your concerns and ensure we address them. We are committed to providing reliable and timely service.

September 23, 2026

I drive from Virginia Beach to this particular shop on Grrenbrier because Brian is always so great! He is super professional and always eager to explain everything to me concerning my vehicle. More

by bebemary
Recommend Dealer
Yes
Employees Worked With
I believe tha his name is Brian
Sep 24, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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