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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.2
5,142 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,142 reviews

October 13, 2026

Dropped off at appointment time, was told it would be about 3 hours. Walking to get lunch and they called at the 1:15 mark. More

by STANGME1
Recommend Dealer
Yes
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October 13, 2026

Refused to fully answer any questions I had about repairs on my vehicle without repeatedly asking and when I would get answers it was not in a timely manner More

by Abbeyparent04
Recommend Dealer
No
Employees Worked With
Barbara
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Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Abbey, we regret the issues you encountered with our communication. A manager will reach out to you to address your concerns and reinforce our commitment to transparency and quality service.

October 12, 2026

Simple 15k-mile check, oil change, cabin filter replacement, tire rotation and a minor recall fix to the rear seat belt turned into a 3-hour ordeal. I wasn't a walk in & I stated my plan to wait fo More

by ToyotaNeverAgain
Recommend Dealer
Yes
Print
Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We apologize for the extended wait during your recent visit. We understand how important your time is and are committed to improving our efficiency. Please email us at social@southernchryslerjeepgreenbrier.com with your contact details so we can address this directly.

October 12, 2026

I've called several times never able to get ahold of a service tech. And I'm always told they will recall me back, and yet have not received a call back yet. More

by Joe
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Na
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Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Joe, we apologize for the lack of follow-up you've experienced. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information so we can address your concerns directly. We appreciate your feedback and are committed to enhancing our communication.

October 11, 2026

I was presented with a charge for my oil change. This was a first, since my truck was purchased at the dealership. I wished I was told before they did the work. The customer service was terrible. I More

by pastormac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
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Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely apologize for the unexpected charge and the service experience you encountered. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will reach out to you directly to address your concerns. We value your long-term loyalty and are committed to improving our service.

October 10, 2026

They each went above and beyond to make sure I was taken care of and understood my new Ram 1500. Outstanding customer service! More

by RREMSING7
Recommend Dealer
Yes
Employees Worked With
Trevor, Joe and Demi
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Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 09, 2026

Good communication and service Notified me via text and in person updates. 5 stars Service More

by doctordavelewis
Recommend Dealer
Yes
Employees Worked With
Bill
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Oct 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 08, 2026

I was told part was getting there next day. A week went by (after I called and no answer) and i went in person. Took care of someone that was there after me. Just to tell me part was on back or More

by perez.k1991
Recommend Dealer
No
Employees Worked With
Ariel I think
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Oct 09, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We regret the inconvenience you faced with the part delay and communication. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and a manager will contact you to discuss your experience. We aim to provide transparent and reliable service.

October 08, 2026

Oil change was completed in a timely manner. Staff was accommodating, the waiting area had WiFi and snacks. It was an overall great experience. More

by HITCHMAN757
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 08, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 08, 2026

It took an hour to get helped despite three people working the desk & only three people in line. Only one person would work at a time, while the other two didn't check in anyone. Yet I couldn't drop m More

by LB
Recommend Dealer
No
Print
Oct 08, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We apologize for the delay you experienced and the frustration it caused. Our team is committed to improving service efficiency. Please reach out to us at social@southernchryslerjeepgreenbrier.com so we can address your concerns directly. Thank you for bringing this to our attention.

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