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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.2
5,161 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,161 reviews

October 30, 2026

They're rude, crude, boisterous, non professional, shouldn't be working with the public. Cannot handle customers explaining problem. She knew more until mechanic talked her down. I busted her on 2 lie More

by Kenwh
Recommend Dealer
No
Employees Worked With
Barbara
October 30, 2026

They're rude, crude, boisterous, non professional, shouldn't be working with the public. Cannot handle customers explaining problem. She knew more until mechanic talked her down. I busted her on 2 lie More

by Kenwh
Recommend Dealer
No
Employees Worked With
Barbara
Oct 30, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're sorry for the inconvenience and the way you were treated. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will reach out to you to discuss your experience and work towards a resolution. Thank you for your feedback.

October 30, 2026

It was nice didn't wait too long Everyone was very nice I didn't have any concerns at all More

by shacredle
Recommend Dealer
Yes
Oct 30, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're thrilled to know you had a pleasant visit and found our team to be friendly. Your feedback reinforces our commitment to providing quality service. We hope to see you again soon!

October 29, 2026

I am very happy with the service provided. Everyone is friendly and professional. My car always comes back clean. More

by sewsmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everette Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind words! We're pleased that our friendly and professional service met your expectations. Returning your vehicle clean is part of our dedication to quality. We can't wait to serve you again!

October 29, 2026

Quality workmanship, Barbara did maintain communication, when requested but was not the leader in keeping the client informed. Stellantis has a logistics system problem being that they do not maintain parts More

by adreeves1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara in Service Department
Oct 29, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for your review. It's great to hear you found our service reliable and of good quality. We apologize for any communication challenges and appreciate your patience. We are committed to improving our transparency and service. We hope to see you again!

October 28, 2026

People were nice. But like I said, the diagnostics wouldn't complete. And I paid for things that didn't need to be replaced And now i'm having to spend more to fix wha More

by Joe
Recommend Dealer
No
Employees Worked With
It's not the person, it's the fact that during the diagnostics all the tests weren't performed. So i'm paying for things that didn't need to be replaced
Oct 28, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Joe, we're sorry to hear about the challenges with the diagnostics and replacements. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will be in touch to discuss this further. We are dedicated to ensuring quality and reliability in our services.

October 27, 2026

My experience with this company was exceptional Pam AI schedule my appointment. I dropped it off the night before and they had my vehicle ready at my appointment time which was 11. Awesome job guys. More

by mrseabeec
Recommend Dealer
Yes
Employees Worked With
Pam AI
Oct 28, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're delighted to know you had an exceptional experience with us! It's great to hear that Pam AI and our team met your expectations by having your vehicle ready as scheduled. We value your trust in our reliability and look forward to serving you again.

October 27, 2026

This Dealership is always accommodating and never have to wait very long after check in to get my services completed. More

by Jalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everette Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Jalan, we appreciate your feedback! It's great to know that our accommodating approach and efficient service timing have made your visits pleasant. We hope to see you again soon.

October 26, 2026

First, everyone seems disorganized and not really engaged with the customers. The gentleman who showed me to the write-up area was very polite. When I walked in there were 3 young women working with other cu More

by drbobs1sis
Recommend Dealer
Yes
Oct 27, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback. We regret any disorganization you experienced and appreciate your patience. It's great to hear our team member was polite. We'll work on creating a more engaging atmosphere. We hope to welcome you back soon.

October 25, 2026

I have been waiting 3 weeks for parts ordered. .when they were lost during vehicle service. More

by LONESCT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Everette Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're truly sorry for the delay and inconvenience caused by the lost parts during your vehicle service. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will reach out to you directly to address this issue. We are committed to providing reliable and timely service.

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