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Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
5,038 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 5,038 reviews
Verified Customer
July 24, 2026
Polite, courtesy and clear with time expectations. Cheerful and clearly explained the wait time for my vehicle, along with keeping me informed. Have a great day! Cheerful and clearly explained the wait time for my vehicle, along with keeping me informed. Have a great day! More
by Darlene.jeff25
Employees Worked With
Barbara McMaster Service Advisor 101528
July 23, 2026
Horrible communication, lack of communication. Could not get a call back. Could not get anyone to look into loaner vehicle and or rental. Was promised a call back and or a switch of advisor. Neith Could not get a call back. Could not get anyone to look into loaner vehicle and or rental. Was promised a call back and or a switch of advisor. Neither was provided. Vehicle was promised back multiple times with no avail. More
by DYKOTAW
Employees Worked With
William Repine
July 22, 2026
It was a simple express oil change. I was the first car in line when the dealer opened. I was checked in at 8:03am. Checked out at 10:28am. Oil smeared on my front fender. Old oil chang I was the first car in line when the dealer opened. I was checked in at 8:03am. Checked out at 10:28am. Oil smeared on my front fender. Old oil change windshield sticker removed. No new sticker installed. My second less than stellar experience in a row. Hopefully, just bad timing. My way of extending grace. More
by Rockaye
July 22, 2026
I called to get my oil change as a walk in. When I got there, couldn't get it done because it was told that no walk ins. So I called the number again, was told that I could get the oil change. When I got there, couldn't get it done because it was told that no walk ins. So I called the number again, was told that I could get the oil change. Went back up there, still couldn't get it More
by maureengrant47
Employees Worked With
Didn't get the oil change
July 22, 2026
I called to get my oil change as a walk in. When I got there, couldn't get it done because it was told that no walk ins. So I called the number again, was told that I could get the oil change. When I got there, couldn't get it done because it was told that no walk ins. So I called the number again, was told that I could get the oil change. Went back up there, still couldn't get it More
by maureengrant47
Employees Worked With
Didn't get the oil change
July 22, 2026
Everything I needed fixed was accomplished and accomplished well. Thanks to Maurice Mitchell and staff. accomplished well. Thanks to Maurice Mitchell and staff. More
by denise3905
July 21, 2026
Appointment scheduler made 1st appointment at wrong dealership. 2nd Appointment was told inspection and tire rotation would take several hrs, after being told I could wait for my truck. Also had appoin dealership. 2nd Appointment was told inspection and tire rotation would take several hrs, after being told I could wait for my truck. Also had appointment for recall, no parts for recall. 3rd appointment I got inspection and tire rotation but no recall fix. I like the people at service department just need to work on the details. More
by stevethecarp
Employees Worked With
Had to make 3 appointments to get service and inspection
July 21, 2026
Communication is horrible. Service lady attached to my account ordered a part, was received next day, no call. Only after I call for a scheduled maintenance appointment AND men Service lady attached to my account ordered a part, was received next day, no call. Only after I call for a scheduled maintenance appointment AND mention the part, that another new service lady states "Oh yeah, we have the part" and when i ask why I wasn't notified.... i only get the excuse of "well that girl no longer works here " which still didnt answer my question. If someone else is in charge of monitoring my account, and a ready part is sitting on a shelf for three months, and im still not notified? And worse... the part came in unpainted. So i had to take more time off work to come in on another day after I had already come in once for maintenance to get the part put on. All this could've been avoided. Part could have been painted in that three months it stayed on the shelf... also. Same scheduled maintenance day, my tire rotation/balance was done and I left the dealership with a wobbly steering wheel. The excuse when I came back in for the part install, was that an "express tech did the rotation, not the garage tech".... all i ever got was excuses. More
by borox24
Employees Worked With
I didnt deal with any of these people
July 20, 2026
Everyone was professional and courteous. I didn't have to wait too long, and the lobby was beautiful, clean, and comfortable. I also like that snacks and drinks are offered. I didn't have to wait too long, and the lobby was beautiful, clean, and comfortable. I also like that snacks and drinks are offered. More
by J.JUNESSIA
Employees Worked With
Bill
