Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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My experience with this company was exceptional Pam AI schedule my appointment. I dropped it off the night before and they had my vehicle ready at my appointment time which was 11. Awesome job guys. schedule my appointment. I dropped it off the night before and they had my vehicle ready at my appointment time which was 11. Awesome job guys. More
This Dealership is always accommodating and never have to wait very long after check in to get my services completed. to wait very long after check in to get my services completed. More
First, everyone seems disorganized and not really engaged with the customers. The gentleman who showed me to the write-up area was very polite. When I walked in there were 3 young women working with other cu with the customers. The gentleman who showed me to the write-up area was very polite. When I walked in there were 3 young women working with other customers so I just waited. When I was called forward I was asked if I had an appointment. I made it using Pam (get a better AI). I have lifetime oil changes on my Prius which is what I was there for. The young lady typed a few things and asked me to have a seat in the lounge. The atmosphere was very dull. More
I have been waiting 3 weeks for parts ordered. .when they were lost during vehicle service. .when they were lost during vehicle service. More
Very professional They were prompt, courteous and very knowledgeable about their products and services. The property was clean and the waiting room was comfortable and I appreciated the coffee and snacks knowledgeable about their products and services. The property was clean and the waiting room was comfortable and I appreciated the coffee and snacks provided while I waited for my car to finish. More
Very professional They were prompt, courteous and very knowledgeable about their products and services. The property was clean and the waiting room was comfortable and I appreciated the coffee and snacks knowledgeable about their products and services. The property was clean and the waiting room was comfortable and I appreciated the coffee and snacks provided while I waited for my car to finish. More
Brought car in to have radiator replaced. I asked to have oil pump and power steering pump replaced and oil changed. I was called and told they couldn't replace either pump. After picking up I asked to have oil pump and power steering pump replaced and oil changed. I was called and told they couldn't replace either pump. After picking up car from radiator replacement the car was leaking very badly with what i thought was antifreeze. I took the car back and service couldn't find a leak. I picked up car drove a couple blocks and then looked under car and saw a real bad leak again. Took car back and showed service manager. He pointed out it was a very bad oil leak. The car had no leaks prior to asking to have oil pump replaced. Service manager said it's been leaking for a long time, however no leaks were ever pointed out in their inspections. I also had no oil spots in my garage. I had to pay over $1000 to have oil pan and another part replaced. No choice, my word against dealership. I've been having may cars repaired there since 2002 and was never told I had an oil leak. Now suddenly after having oil service it was leaking profusely. Terrible service. More



