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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.2
5,181 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,181 reviews

November 13, 2026

I made an appointment and told them I would wait for my car. I scheduled an oil change and tire rotation. When I got there, they told me it would be a 2 1/2 hour wait because they had scheduled appointment More

by staceyllong
Recommend Dealer
No
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November 13, 2026

The recall was poorly completed. They failed to provide me a vehicle in a better condition than what I turned in. Didn't reconnect harnesses. They broke clips and left hoses disconne More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember the name of the service writer or the mechanic
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Nov 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're sorry to hear about the problems with your recall service, including the disconnected harnesses and broken clips. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will reach out to you to address these issues. We value your feedback and are committed to improving our service quality.

November 13, 2026

Way to slow doing service Shouldn't take two hours to rotate tires and change oil More

by dhinkle0
Recommend Dealer
No
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Nov 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We apologize for the delay you experienced during your service. Our team strives for efficiency and we regret that we fell short. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information so we can address your concerns directly. Thank you for bringing this to our attention.

November 12, 2026

I am a hearing impaired and write a note to talked to the dealership. Talk abt my tires new. More

by rosiemarytate95
Recommend Dealer
Yes
Employees Worked With
Idk.
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Nov 13, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your review. We're happy to know you were able to discuss your tire needs with us. Our team values clear communication and expertise. We hope to see you again soon!

November 11, 2026

Very difficult to communicate with and after 2 attempts my issue is not resolved I've spent over $1,500 on renting a vehicle while mine was in your shop and now I have to go back again More

by Dave.melton
Recommend Dealer
No
Employees Worked With
Brian in service
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Nov 12, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Dave, we regret the inconvenience and communication issues you've encountered. A manager will reach out to you directly to address your concerns. We are dedicated to ensuring quality and reliable service.

November 11, 2026

The experience was great. Everyone was so nice, from the beginning of my experience to finally driving off your car lot. More

by LOUISWILLIAMSP
Recommend Dealer
Yes
Employees Worked With
Gerald Smith
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Nov 12, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the fantastic review! We're glad our team's friendliness made your experience memorable. We strive for excellence in service and can't wait to welcome you back.

November 10, 2026

Did not feel valued as a customer. I felt as though I was annoying her by asking questions. She never called or text concerning my parts status. She did not return my call after actual More

by WARDE1
Recommend Dealer
No
Employees Worked With
Ariel
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Nov 10, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're sorry for the lack of communication and the feeling of being undervalued. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will reach out to you to address these issues. We are committed to providing a better experience for all our Guests.

Nov 10, 2026 -

WARDE1 responded

I've been EXCLUSIVELY getting my vehicle service at your location for over 8 years. I recommended the service department to co-workers as well. I am in the market of a new vehicle and of course my first choice was this location. If you want to provide a better experience start with speaking to your patrons in the waiting area. Many of them were not happy during my visit.

November 10, 2026

I came in for a recall and was also able to get my SUV inspected too! Bonus! More

by JOYCENESS1
Recommend Dealer
Yes
Print
Nov 10, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind words! We're glad you could take care of both the recall and inspection. Our focus on expertise and reliability ensures a seamless experience. We hope to see you again soon!

November 09, 2026

Worse experience ever. Lied to, 300% parts mark up, and has not returned my calls. Zero More

by POWELLKD68
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several people
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Nov 10, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We regret the inconvenience you've experienced with our service. Your feedback on parts pricing and communication is important to us. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will reach out to you shortly. We aim to uphold transparency and reliability.

November 09, 2026

Good service department. Didn't notify me when the work was completed, but no big deal. No attempt to sell un-needed maintenance. That's huge & rare. More

by meltonlaw
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for sharing your experience! We're glad our service department's honesty made a positive impression. We apologize for not notifying you when the work was done and will work on this. We hope to see you back for future services!

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