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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.2
5,175 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,175 reviews

November 10, 2026

I came in for a recall and was also able to get my SUV inspected too! Bonus! More

by JOYCENESS1
Recommend Dealer
Yes
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November 09, 2026

Worse experience ever. Lied to, 300% parts mark up, and has not returned my calls. Zero More

by POWELLKD68
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several people
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November 09, 2026

Good service department. Didn't notify me when the work was completed, but no big deal. No attempt to sell un-needed maintenance. That's huge & rare. More

by meltonlaw
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2026

First I got an appointment for service and a diagnostic because of a oil leak in my engine and when I dropped the car for the appointment they said I have to wait 3 to 5 days for the diagnostic. I left my More

by mpacheco7527
Recommend Dealer
No
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November 06, 2026

Original issue was not repaired and after receiving the vehicle back it proceeded to fault twice on the way home. Returned the jeep to the dealership the next day and the service department took another 4 More

by chiefmac56
Recommend Dealer
No
Employees Worked With
Barbara
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Nov 06, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Gerard, thank you for your feedback. We're sorry for the repeated air suspension issues and the extensive repairs required. A manager will contact you to discuss your experience. We are committed to transparency and quality in our service.

November 06, 2026

Originally came in early December with a service air suspension immediately message. This led to a full system check and a compressor and valve block replacement. After getting the jeep back within a we More

by chiefmac56
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 06, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Gerard, thank you for your feedback. We're sorry for the repeated air suspension issues and the extensive repairs required. A manager will contact you to discuss your experience. We are committed to transparency and quality in our service.

November 06, 2026

Not happy I spent almost 9k for repairs, and other than the ticking sounds. My car war running better than now. More

by ew0202
Recommend Dealer
No
Employees Worked With
Brain Thompson
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Nov 06, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're sorry to hear about your experience with the repairs. We understand your concerns about the ticking sounds and the performance of your vehicle. Please email your contact information to social@southernchryslerjeepgreenbrier.com so our management can reach out to you directly. We are committed to providing quality and reliable service.

November 05, 2026

Terrible customer service and no communication on vehicle updates. Took an entire month to service. More

by Kameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian, 0 stars
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Nov 05, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Kameron, we're sorry for the challenges you faced with our service department. The lack of updates and miscommunication are not in line with our standards. A manager will reach out to you to discuss your experience. Thank you for your feedback, and we are committed to making improvements.

November 05, 2026

Mike Owen is awesome and thankful for his help and going the extra mile to assist me! More

by rissyroo829
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 05, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're delighted to know that Mike Owen's assistance made a positive impact on your visit. Our commitment to expertise and quality service is what we strive for. We hope to see you again soon!

November 05, 2026

Very helpful. Great customer service. Knowledgeable. The express service was able to order what was needed in a timely and friendly manner. More

by reeheckstall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 05, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for sharing your experience! We're glad our express service was able to assist you promptly and with a smile. Providing knowledgeable and quality service is our priority. We hope to serve you again in the future!

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