Back

Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.3
5,097 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Contact Dealership

1414 S Military Hwy

Chesapeake, VA

23320

Directions

By Type

Showing 5,097 reviews

September 09, 2026

Even though the AI gave me a noon appointment, Brian called a few people to see if they thought they could get the job done that day. And they did! And they removed all the tape that had been holding my More

by debbiecm
Recommend Dealer
Yes
Employees Worked With
Brian
September 08, 2026

The dealership with me is on thin ice they sold me a car that's been putting me through xxxx so yea dealership wise with sales sucks and need massive improvements that would save service from fixing defecti More

by ogowie
Recommend Dealer
Yes
Employees Worked With
Bill from service you best employee
September 08, 2026

The dealership with me is on thin ice they sold me a car that's been putting me through xxxx so yea dealership wise with sales sucks and need massive improvements that would save service from fixing defecti More

by ogowie
Recommend Dealer
Yes
Employees Worked With
Bill from service you best employee
September 08, 2026

i came on Saturday, too many cars in line, she scheduled me for that Monday. Prompt service More

by Leblow1
Recommend Dealer
Yes
Employees Worked With
don't remember but she was great
September 08, 2026

When I initially bought my vehicle in I was not happy at all with the Service Center advisor. I was not advised that it would be days before the vehicle was looked at even though I had an appointment. I h More

by avnorfleet
Recommend Dealer
No
Employees Worked With
Bryan
Sep 08, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We apologize for the inconvenience you experienced with the initial communication and scheduling. We're glad our Service Advisor was able to assist you promptly in the end. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information so we can address your concerns directly. Your feedback is valuable, and we aim to improve our service.

September 07, 2026

they charge me for a service they never started. when i reached out to the service manager he ignored my calls then block my number. More

by EDWARD.ABRAHANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Everette Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Edward, we regret the experience you had with the service charges and communication. A manager will reach out to you to discuss this further. We are committed to transparency and appreciate your feedback.

September 04, 2026

Best I've experienced in a long time Barbara is polite, professional and courteous. Her customer service expertise was top notch! More

by coolbreezejake
Recommend Dealer
Yes
Employees Worked With
Barbara
Sep 08, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 04, 2026

Short staffed. Had a follow up issue. Received the run around. No resolution. Had to find another mechanic shop More

by VICTORIAB227
Recommend Dealer
No
Sep 04, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Victoria, we regret the challenges you faced with our service, including the follow-up issue and staffing concerns. Please provide your contact information to social@southernchryslerjeepgreenbrier.com so our management can reach out to you. We are committed to reliability and improving your experience.

September 03, 2026

Efficient, however, 'life time oil change' should be honored. Particularly if it was part of the buying decision when initial purchase was made. To not honor a $100 perk could potentially lose a $40,000 More

by jcjoy7777
Recommend Dealer
No
Sep 03, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We regret any inconvenience caused by the lifetime oil change issue. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information so we can address your concerns directly. We appreciate your feedback and are dedicated to providing quality service.

September 02, 2026

We got an appointment quickly. Found out the problem and was fixed quickly and efficiently. More

by louann_bencomo
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Sep 03, 2026 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

1
...