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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,836 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,837 reviews
Verified Customer
June 22, 2023
I dropped off my vehicle the night before, parked it in the express lane. @0800 I came in to xx the status of my vehicle and it was parked in the back, not touched. The service department, the chick at the the express lane. @0800 I came in to xx the status of my vehicle and it was parked in the back, not touched. The service department, the chick at the express lane xx-in to Sam in the office and the manager in the back proceeded to argue with me about not completing my vehicle’s oil change bc I wasn’t “waiting in the vehicle and waiters come first.” My car was dropped off and was the ONLY car waiting the night prior. The manager tried to explain how their xx-in process works and tried to say there was oil changes before me that were not completed the day prior; only to prove to me my vehicle wasn’t even xx’d in their system, like he said they do every morning. I was in his office and he showed me on his monitor and took my last name down on a sticky note. When I told him I used to work there and that is not how the car drop off box works and no it hasn’t always been that way then all the sudden, I was right. Everyone wasted my time and argued with me about a system they were completely wrong with. The only person who deserves a 10 is the technician who did the actual work on my car. More
by ELIZABETHURQUIA
Employees Worked With
Everyone in the service department
June 22, 2023
Was having a bunch of issues with my '21 RAM 2500. They troubleshooted correctly and solved the issues. Awesome work! They troubleshooted correctly and solved the issues. Awesome work! More
by jacob.a.poehl
June 21, 2023
I did not receive the written communication from the multi check: How much tread is still on the tires? What condition are my brakes / pads ? Did they add any coolant, wind shield cleaner? The deal multi check: How much tread is still on the tires? What condition are my brakes / pads ? Did they add any coolant, wind shield cleaner? The dealership used to provide these printouts More
by Peg.calvird
Employees Worked With
The service department
June 20, 2023
Found what I was looking for and worked with me on paying cash. Everyone courteous and helpful. cash. Everyone courteous and helpful. More
by ELAINEBELIEVES
